Talk Sonos Products

Hello,This is my first time investing in speakers and I am looking for recommendations for setup. I have a 65 inch LG TV in my living room and the distance between the screen and the sofa where I usually watch TV is 137 inches. This is an apartment and my living room is open with kitchen. The whole dimensions for the living room including kitchen should be 820 cm length and 462 breadth. In terms of cost, I want to limit it to 1000 euros as I will eventually move out of this apartment for a big home. Here are the two setups I am considering:Beam Gen 2 with 2 Era 100’s Standalone ArcWhich setup would be best for my setup ? I have heard that beam gen 2 is only good for TV’s up to 55 inch ? But on the other hand some articles suggest beam 2 with 2 era 100’s provide better value for money and sound profile. Can someone help a noob out ?

When i want to connect move via airplay it requires password. How can I reset or delete? thanks

Hi All I’m new here. I recently bought an LG 65 Oled TV, now originally I had an LG led 65, and worked perfectly well linking up with my Sonos playbar, sub woofer and 2 ones, all working well.It was linked via optical lead, and now the same set up on the Oled. Now I have no sound out of the Sonos, just the TV.  I can play Spotify through the Sonos, but for some reason I can’t get sound from my Sonos system.

Bonjour J'ai vu que sonos vendait 2 platines vinyle Quelle est la différence entre la T1 et la projectMerci Moderator edit:Google Translate-Good morningI saw that Sonos was selling 2 vinyl turntablesWhat is the difference between T1 and projectThanks

I have a family account.  The primary family account is logged into the sonos.  Account 1.When any of the other family accounts (account 2) start to play music on their own device the sonos cuts out.Originally I thought it was because both family accounts were added to the sonos, but I've now ensured the sonos only has 1 and the other account is on a device. Surely it's possible to use sonos with a family account without everyone else with family accounts being blocked? 

Why isn’t this issue resolved? And if it is, what is the actual solution? For a couple years since owning the Arc and all the other prime Sonos Speakers & Sub, everything worked fine. Now, the sound when coming through the TV, will randomly go to near silent for 5-seconds at a time, then resume normal output. My brother has the exact same issue, suddenly- so this isn’t a personal problem - and this problem is all over this troubleshooting website. Why isn’t there a definitive common solution for a very well defined Sonos problem. My “Vizio” (yeah, Vizio) surround system in my bedroom has zero issues. What the heck? Just sayinThank you

Good Evening to all forum-users👋 I’m living with my granny and got my own small bedroom upstairs.I allready got a Ray and for radio-listening i got a Roam SL on my bedside table.. and an 32” LG smart-tv is coming tomorrow.The room is small with full height sealing in half the room,other half dropping down towards the head-side of my bed.I was wondering…and i’m on a kind of budget. Like i don’t gonna add a Gen sub(or in desperate need of a sub anyway)….if not i’ll come across a really cheep used one of course. I think the Ray got enough bass as it is.I have a pair of extra Era 100 at home,but then i need to wall-mount them…ain’t got the mounts and i only fancy purcase the orginal Sonos one’s. The Era’s can i place on the wall behind my bed,but i allso thinking of getting the Ikea Picture Frame. But they need to be mounted on the side walls so they will be playing toward eachother.I’m not gonna watch a lot of movies,just Youtube and some music during night-time.I’m open for your thought

Hi!I am not sure where the issue lies, but I would really appreciate some help, as I am losing my sanity here. :) Here is my setup:1. Apple TV 4K, 1st gen2. Feintech VAX04101 eARC Pass Switch (video input set to 2nd HDMI (the Apple TV), audio set to Auto, eARC switch ON)3. Sonos Beam 2nd gen + Sonos Sub Mini4. Philips 55PUS6482 TV (has HDMI ARC, but not eARC, hence Feintech VAX04101)Now the issue is the following, which only started to happen recently, and I have no clue why. In the Apple TV, I have set audio out to Auto, and Atmos enabled. We first noticed that the Netflix shows does not have any dialogue for most trailers or even the shows if started. I also use Infuse to stream some stuff from my PC, and those (e.g. Blade Runner 2048), does also not have some of the dialogue. I suppose the ones that would be the rear speakers, but I don't have any additional speakers (I only have the Beam 2nd gen soundbard and the Sub Mini).If I switch manually on the Apple TV to 5.1 and Atmos is of

I have just ordered a Sonos Era100.with the intention of eventually buying another later for a  stereo sets up, and connecting a cd player to them to play all my CD’s. I also have a large Mp3 and Flac music collection on the computer,can I play these through the Era 100 via the era Jack socket connection in the meantime.

I am fairly new to multi channel music but enjoying my use of the Sonos Arc and Era 300.As I read other forums I note that some people state that their equipment can tell them how the music is being delivered. For instance 7.1.2, 5,1.0 etc There may be more info as well like modulation etc. It would be nice if I could see this info so I can learn more about what I am listening to Is there a way to obtain this info?I have looked around the Sonos app but not found anything TIA Steve

I have had trouble getting my Sonos system to work for the past few months, since installing an Eero WiFi system, and I wanted to share what I learned so that I help others avoid the headaches and hassle. The problem: After installing a network of Eero WiFi devices (three eero Pro devices and one eero Beacon extender), my Sonos system stopped working reliably (would not connect, drop devices, etc.). I tried restarting, reinstalling units, etc., etc., without success. The solution: Over the past two weeks, I have read a number of posts on this Sonos support site that helped me get the system working again today. Here is what I did and some comments on my system: Enabled "Bridge Mode" on our Xfinity Wireless Gateway device -- got instructions on how to do so on the Comcast website (need to log in from your internet browser and follow a few steps) Connected the eero Pro device that was indicated as the "gateway" (was the only device that my eero app showed as being the "gateway") w

I do not want surround sound. I want great quality audio found on Sonos app. My living room/dining room is 30 x15, Does one speaker fill my space adequately or do I need two?Is the 100 sufficient or should I purchase the 300.   

I had one Era300 speakers for past 6 months. Never used the Sonos App. Worked great. Decided to enhance the sound experience and bought another one last week. To pair the speakers had to use the Sonos App, it all seemed to work perfectly BUT since then it's been nothing but an annoyance! Sound switches from left to right, sometimes doesn't play any sound at all, sometimes can't even connect. Both speakers are great when on the rare occassion it works properly 2-3 minutes then switches from speaker to speaker again.I've been reading about complications with people trying to connect to other devices and wifi. Read about factory reset and all the info when it helps and when it doesn't. My golly so many issues and complications, what happened to plug in and play?I just want two speakers that work consistently but these Sonos App seems to be having handshaking problems between wifi, speakers and the Sonos App itself. A shame the Sonos App complications makes a great product into an intense

Good day Hi guys,I have a “problem”Have Beoplay A9 (5th GEN) and Sonos Port connected to it via ( RCA to USB-C A9 G5 does only have USB-C (dongle included))However I can not get the get the volume “up and down” to work correctly.I can pick line in on A9, but I can not control volume through Sonos app The volume is stuck at predefined level and I need to open up the B&O app to change the Volume!Is there a workaround? With hope of helpBWMr.B

need english instructions

This topic is discussed four months ago for new feature request. Not sure if any update now as I came across the same issue.Previously, I used to apple tv system with 4-6 homepod mini speakers in multiple locations,  i could volume up/down all speakers by one tv/chromecast/apple tv remote at the same time.After upgrade to Sonos system, the tv/ chromecast remote now can only control soundbar & surround speakers but not the others, it’s quite inconvenient that i need to open apps everytime to adjust volume if i go to somewhere for while and again after i return.Hopefully, Sonos can upgrade the system like Apple TV to let user control all speakers by one remote.   

*** Update - its connected *** Hello,I have been experiencing continuous drop outs when trying to listen to my Sonos Roam. I read that I needed to connect to 2.4 instead of 5g. So I reset it while I temporarily disabled the 5g band.How do I now reconnect it to my WIFI? I’ve reconnected my iPhone to WIFI so it's (presumably on 2.4). Opened the SONOS app which helpfully tells me that the roam is not found and to ensure it's connected to WIFI. But that is what I am trying to do.How do I get the thing back onto my WIFI?The LED on the Roam is flashing green.

I am importing my music library from an external hard drive. For some reason, it maxes out and I get a message to clear or delete playlists. I then realized that the system is creating an automatic imported playlist on SOME of my imported library - but not all. I think SONOS is reading the playlist tunes and double counting the songs and then it creates the limit of items i can add. One - why is this happening. I called and spoke to a SONOS rep and was given some crap about iTunes. This is not an iTunes issue. iTunes isn’t even loaded on my laptop and this is music i downloaded or burned over the years. two - can i create more than one library to see if this can be avoided? I have most of my music transferred but it caps out for what I believe is this imported playlist issue  

Hi all. First post after doing a lot research putting a theater sound system together. So far I will be doing an Arc and Sub. Unfortunately, due to my recroom design I will be using the Sonos 8” in-ceiling Architecture speakers and Amp for surrounds as opposed to the Era300’s. My question is in regards to the Sonos Architecture installation manual. It states that adding an additional set of in-ceiling Architectural speakers will yield 7.1. Being an actual Sonos manual, can anyone confirm if this in fact the case and see any benefit from adding an additional set of speakers in the ceiling as described in the diagram (Fig. 3)? https://images-na.ssl-images-amazon.com/images/I/91d-oaAeSPL.pdf#:~:text=Place%20the%20left%20and%20right%20speakers%20anywhere%20from,listening%20position%20will%20help%20maximize%20the%20stereo%20soundstage.

I recently moved and need to add more speakers to my Sonos system due to some differences between the two houses. For example, I’m used to having in-ceiling speakers in the living room, but this is not possible in the new house so I had to use in-wall speakers. I’ve attached a drawing of the main room (~800 sf including the living room, dining room, and kitchen) that includes the placement of my current components. I have a Frame TV with in-wall speakers placed low on the same wall. I was having a hard time hearing the TV when I sat in some areas of the living room so I put a Play: 1 in the corner with my Sub as marked. I was also trying to balance the sound of music, which was sounding one-sided given the placement of the in-wall speakers, throughout the room. The Play doesn’t seem to produce adequate sound for the room so I want *one* new speaker where the Play is now and don’t know the best option. I’m also considering putting a Move 2 in the area noted. I would be using the Move fo

Hi everyone, I am renovating my retirement home and hope to get a simple to use, fuss-free all in one system to watch TV, movies, listen to music. Currently, using Roon+Qobuz+QQmusic. May use Apple Music.The overall design was made based on the idea of using a full set of SONOS system to pair with a 75” TV, compromising of the following:Sonos Arc Sonos Sub G3 x 1 Sonos Era 300 (pair)Have 2 considerations in placing the era300 (position 1 in orange on two ends of the side boards and position 2 in pink at the rear of the sofa set). Illustration of layout as shown below. May place a turntable behind the sofa set on the side table to link to the Sonos system wirelessly.I am inclining more towards placing the Era300 at position 1 as i hope it will cover the dining area when listening to music. However I am unsure if this can be done well. Auditioned this set up earlier this week based on position 2 (at the authorised dealer in South East Asia). It sounded good in terms of movies, capturing

Hola! Hay alguien con este problema?He conectado la barra al TV por el puerto HDMI ARC, he configurado el TV en configuración experta "Modo HDMI-eARC = Automatico" y he activado compatibilidad con Dolby Atmos". Formato de audio de salida Automático. Tambien he habilitado el protocolo Anynet+(HDMI-CEC) A traves de la app de netflix en el TV consigo ver el simbolo de dolby atmos en las descrippciones de las peliculas. Tengo el plan UHD de netflix. Cuando inicio la pelicula, con la pista de àudio dolby atmos, en la app de sonos me dice q estoy reproduciendo “ dolby multicanal pcm 5.1” y no me aparece Nada de Dolby atmos” Alguien que haya podido solucionar el problema??Gracias!!!

Subject kinda sums it up. I have beam gen2 + sub mini and 2 era 100’s for surround. I am loving it. I was just curious if there is a quality difference playing spotify via my apple tv spotify app or changing from tv to music on my sonos app and listen spotify via sonos app? Thanks

This hasn't been a issue in the past but ever since I upgraded my LG C2 to new OS it is not a problem. Now with Playstation 5 not even powered on, if the HDMI is plugged in for Playstation my Sonos drops for the TV. Making me have to set up tv again. I am going upload my logs and see if I can get some help. 

Hi therewe have recently moved house and the new house has a Sonos connect, third party amp, 4 internal speakers, and 2 external speakers.. all hard wired to the amp.we have been kicked out of the login and have set it up new but now not all speakers are working, even though we haven’t touched anything apart from the buttons on the Sonos connect (so no cable issues). Previously the internal speakers were “one group” and external speakers were “one group”. I’ve googled so much and just cannot figure out how to fix this. can anyone provide some advice, please?  thanksLisa