I had one Era300 speakers for past 6 months. Never used the Sonos App. Worked great. Decided to enhance the sound experience and bought another one last week. To pair the speakers had to use the Sonos App, it all seemed to work perfectly BUT since then it's been nothing but an annoyance! Sound switches from left to right, sometimes doesn't play any sound at all, sometimes can't even connect. Both speakers are great when on the rare occassion it works properly 2-3 minutes then switches from speaker to speaker again.
I've been reading about complications with people trying to connect to other devices and wifi. Read about factory reset and all the info when it helps and when it doesn't. My golly so many issues and complications, what happened to plug in and play?
I just want two speakers that work consistently but these Sonos App seems to be having handshaking problems between wifi, speakers and the Sonos App itself. A shame the Sonos App complications makes a great product into an intense game of frustration.
Conclusion: What am I going to do? As much as I love the sound of the Era300. I can't deal with the amounts problems experienced to get it to work properly for the past week. Most likely give up on them and sell them and pull out my old Bose speakers and use them instead - may not have Dolby Atmos but at least they are consistently easy to connect without ALL the Sonos App crap! I expect products that function without frustrations.
This is not a thread to attack the developers, I'm sure they are doing their best but unfortunately with these technical problems being experienced it's difficult to write positively about the Sonos App user experience. I'm hoping others have been able to easily just plug and play without hassles. Please write if all did just work without any difficulty or problems because at the moment I'm feeling like everyone must be expearancing the same frustrations I am experiencing.