This hasn't been a issue in the past but ever since I upgraded my LG C2 to new OS it is not a problem. Now with Playstation 5 not even powered on, if the HDMI is plugged in for Playstation my Sonos drops for the TV. Making me have to set up tv again. I am going upload my logs and see if I can get some help.Â
Answered
Figured out why Sonos System was getting dropped.
Best answer by Corry P
Hi
Welcome to the Sonos Community!
Sorry to hear of the issues you’re having with your Sonos Arc, LG TV and Playstation 5.
I’m with
I hope this helps.
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That’s rather strange, particularly as your PlayStation is not even powered on🤔? It initially sounded like a problem with the CEC protocol on the LG TV, but maybe it’s an issue with an internal LG HDMI PCB board, or perhaps a faulty port/connection.
Hope you post back what you do eventually discover from your ongoing troubleshooting.
+19Hi
Welcome to the Sonos Community!
Sorry to hear of the issues you’re having with your Sonos Arc, LG TV and Playstation 5.
I’m with
I hope this helps.
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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