Speakers

Hello is it possible to connect 4 player 5 gen 1 together and in the same room?

I have 3 Sonos products - Play 1, Move and Arc.  My wifi speed is 300+mbps, with Linksys mesh system.When I launch the Sonos app on my iPhone it’s a lottery as to whether I get the “Unable to connect ...” or if I’m lucky, any permutation of one, two or all three of the above units.  I then waste time rebooting my router and switching off and on the respective units with varying degrees of success until eventually it works.I’ve spent hours reading many topics here on this subject and like many other users I’m increasingly frustrated by having paid a small fortune for these units, (which are great when they work properly) the connectivity is very unreliable.  My wifi doesn’t have any problem in connecting with any of the several other wireless devices in my house so to my albeit technically simple mind this must be a Sonos problem.  Is there any proven solution and if not, why not since it’s been an issue for several years?

Hi,I searched around, and googled the error messages I have, but to no avail.  Perhaps as this is an older device, the answers are harder to find.  Anyway, see if anyone can help…I loaned my Play:1 to a friend, which they never used, but now I have it back, it's failing to link to my account.I did a hardware reset in the end. Still setup failed suggesting I use ethernet instead. So switched to ethernet, it finds the speaker, does its chime "PIN" okay, but then at "Linking your Play:1 to your account", it fails "There was a problem linking your Play:1 to your account", no reason or details given for fail.So ultimately I have "Your Play:1 (Den) has been added. Audio playback will be available once this product is updated and linked to your account", and the Play:1 is shown in System/Products as "Not registered".I tried online support, but the bot just wasted my time and couldn’t connect me to anyone.Online at sonos.com, my Sonos account shows the Play:1 as registered, *with today’s date*

Hi,the provider of my wi-fi connection changed the router and now, with a new one, I can’t connect all of my 3 sonos one. WHen I try to connect, after combining the mobile phone with the stereo, it appears that caption: we had a problem during the connection of Sonos one to the wi-fi. How can I sort it out?I did everything the assistance guide suggest but I can’t sort the issue out.thanksV

I have a bifurcated system. Move and s1. I used to be able to connect to my sonos s1 speaker using the S1 app. went on holiday retuned and can’t now. S1 app reverts to S2 app and I cannot connect to S1. tried resetting app. Removed it and reloaded it. still not working.

Hello. I’m currently in the UK and will be moving to Australia soon. Currently have play 3s and beam. Will my system work there? Is it just new power leads I will need. Thanks

How to perform factory reboot. Something other than unplug and plug back in? Performed this function so many times I could not possible count. 

Where can i find a replacement speaker for the sonos play 5 gen 2 

Two days ago, one of the speakers in my system stopped being able to have audio sent to it from Airplay. I get an error on my iPad that simply states: “Airplay: Unable to connect to “Office”.” Airplay works on my 4 other Sonos speakers throughout the house, apart from this one. None are added to my home via Homekit. I’ve tried the following:Restarting speaker Restarting iPad Restarting network Changing from a wired (sonosnet) to a wireless network connection Factory resetting speaker  The best workaround I have for the moment is AirPlaying to another speaker, setting volume to 0, and grouping to my Office speaker, but this is insanely convoluted. I found a few other posts regarding similar issues, however they’ve stated that a factory reset has fixed the issue - unfortunately not the case for me. Is the only option currently to wait for Apple to fix their AirPlay architecture? Or has anyone come across a different fix?

I have an older Sonos looks exactly like the new FIVE.  I set up the 2 new white FIVES and the Arc yesterday and found my 4-6 year old old black Sonos that looks like a Five.  How do I add this to my other 3 pieces ? 

I just bought the Sonos Five. I have an Audio Technica AT-LP3 turntable that has a phono preamp. I bought an adapter I pressed the line / phono switch. But nothing happens. No sound.Can you help me please ?Thanks very much

Can i ask is it possible to have sonos set up for tv surround sound and also stereo pair for playing music?

I have a pair of Play 5 speakers (old version) set up as a stereo pair.  The left speaker is noticably louder than the right.  The balance is set to the center. I separated the pair and the left speaker still sounds louder. Any thoughts on how to resolve this? Thanks, John

My Play:5 has sat in a box for 2 years before I finally decided to set it up. It has began to be one heck of a struggle though. The recent days I’ve been trying everything to get it set up, but failure after failure I get the same “sonos is having trouble linking to your device, check your wifi and try again later”. I’ve even tried this multiple times with an Ethernet cable, I’ve deleted the app multiple times, restarted the router, used multiple Ethernet cables, and I get the same error message every time, and I know there is nothing wrong with my wifi. It should not be this hard for a damn bluetooth speaker. This will not register to my device at all. 549.99 for this bs. 

Hello i recently changed my broadband to Virgin which has 5Ghz, which would not connect my speakers  via WiFi, so I connected my Symfonisk speaker via Ethernet. Now I can’t get my Sonos one to connect. I used to have the symfonisk and one speaker set up as one system in separate rooms. The One speaker does not show up on the App, I tried resettling and setting the speaker up as “new” but it still does not appear on the App. I cannot use an Ethernet cable with the One speaker. is there anyway around this so I can get both speakers working? Thanks for your helpDerek  

Hi I have just bought a FiiO M11s and would like some advice. How compatible is it with Sonos Play5 second gen Via WiFi? It sort of works using Tidal via headphones and the sonos speakers. Can’t see a way to connect speakers using Apple music and Amazon music tries to connect but immediately drops connection.Any advice or pointers would be great. FiiO support not replied to my initial request for help 6 days ago.

My sub will not power up tried the cable from the sound bar so not the cable 

I have set up my new Sonos Ray. The volume is too loud even at setting 1. How do I reduce the volume ?

Hello,My Sonos devices are S1 and therefore I use the Sonos S1 app.I sometimes experience that the Play button does not change to the Pause button in the Sonos app.This means that I can't pause/stop the music in the Sonos app.It happens on both my Windows 10 PC and on my Android smartphone.The Sonos app is updated on both my PC and my smartphone. Could it be a bug in the Sonos app?Thank you in advance.

When I’d like to listen to some music, I optimistically revisit my Sonos speaker. For a few months out of 3 years it was working with Amazon, glitchy but tolerantly okay.  The rest of the time I spend an hour resetting the internet, rebooting my iPad, following all the instruction from Amazon and Sonos. reading endless forums then putting the speaker back in the closet. My entire playlists all say unable to connect to Amazon. Or unable to play, try later. Maybe a techy might get it going or not, And kill me by explaining it. I confidently deleted my Sonos app and took the speaker to the electronics recycle drop off.  I feel liberated.

Is there some module or will there ever be some module that could connect to conventional speakers so that they too can be used wirelessly like all the Sonos products?

I have a system in my house with 4 play5 speakers and 5 play3 speakers and want to use one of the play3 speakers in my second home using the same play list and the same mobile iphone. Can this be done and if so what do i need to do.

HiI have install an 3.5mm to rca cable from pc to sonos amp ( sugest by sonos operator) but i can’t listen music from speaker connect to the sonos amp ( streming service from app o sonos pc software work fine).By support we try to fix these, but unfortunaly we can’t.Operator ask me to connect the 3.5mm jack in the mic door of pc mobo, but in the source of pc i don’t see these option, I can see just S/PDIF and High Definition Audio Device from pc mobo.Do you think if I use an S/PDIF cable, will be work?any solution?Thanks at every one for the help and the timeI will link all my pc output: 

What is the didderence between the One and One SL

My play 1 speaker is dead , no light … I have tried to reset it … nothing happens and it’s not the cable either , what could it be ?