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cant find sonos s1 speaker

  • 24 January 2023
  • 1 reply
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I have a bifurcated system. Move and s1. I used to be able to connect to my sonos s1 speaker using the S1 app.

 

went on holiday retuned and can’t now. S1 app reverts to S2 app and I cannot connect to S1.

 

tried resetting app. Removed it and reloaded it.

 

still not working.

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Best answer by GuitarSuperstar 24 January 2023, 21:36

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Userlevel 7

If the One has been upgraded to the S2 app, you will have to reset the speaker and downgrade it back to S1 by following the instructions in this article:

https://support.sonos.com/en-us/article/downgrade-a-sonos-product-from-s2-to-s1

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