Answered

Wi-fi connection

  • 24 January 2023
  • 1 reply
  • 34 views

Hi,

the provider of my wi-fi connection changed the router and now, with a new one, I can’t connect all of my 3 sonos one. WHen I try to connect, after combining the mobile phone with the stereo, it appears that caption: we had a problem during the connection of Sonos one to the wi-fi. 

How can I sort it out?

I did everything the assistance guide suggest but I can’t sort the issue out.

thanks

V

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Best answer by GuitarSuperstar 24 January 2023, 22:05

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Userlevel 7

Are you able to change the network name and password to the same network name and password used on the previous router?

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