Speakers

Hi, I would like to have a clarification concerning the following and undocumented point. Are Sonos devices, including the very new Era, able to switch off the wifi when in standby mode ? I am asking this because I would like to use it in my bedroom, very close to my head and use the alarm function. When sleeping, I don’t feel very confident knowing that I have a wifi source always activated during all the night.Best regardssl91

Hi together,I’ve had this issue now for some weeks when the Sonos players denied to playback music.I tried many troubleshooting from the support websites with no results.After talking to the german hotline support for 3 hours with 3 guys, we found out via the http://<IP>:1400/tools page, that the players cannot resolve any addresses. So I guess it’s some DNS Issues here.Unfortunately the support couldn’t help with this issue as my router-config looks good.We tried using googles DNS in my router settings and also cloudflare dns won’t help. I also have reset the router and the speakers several times. A factory reset for the Play:1 didnt help either as I cannot add it to the Sonos Controller App anymore because it cannot contact the update.sonos.com server. Further Info: All my speakers are first generation (Playbar, 2x Play:3, Play:1) They are connected via WiFi currently, but I also tried an ethernetcable connection. Any suggestions from your side?Thanks & Kind Regards

In the past when I have attached a line-in from an audio interface or iOS device out to a Sonos Play (10 years ago) I experienced a great deal of latency, more than I could tolerate for ‘live’ play.The speaker didn’t behave like a normal speaker in that way as if the guts of the device was adding latency due to timing algorithm - not sure how but the latency was so bad I could only use it for listening alone. I would consider buying the new speaker if the latency issue went away. Obviously, this is a consumer device but having the speaker have a dual purpose would help me decide to buy it. joe

Bonjour,J’essaie de regrouper une paire d’enceintes Play:1 avec mon ampli Marantz M-CR612 sans succès. Je vois bien soit les 2 Sonos dans l’appli Sonos et je vois bien l’ampli et ses 2 enceintes dans l’appli HEOS. Je peux bien lire séparément sur les Sonos ou les Marantz mais pas les 4 ensemble. Comment faire svp pour les regrouper (multiroom des 4 ensembles).Merci d’avance.

Hi,Using two fives and two one’s, a beam and a receiver, when I click the volume button up or down on the side of my iphone 14 (IOS16.3) or move the slider up or down in the Sonos app, the volume is quickly interrupted by the Sonos speaker or Samsung TV saying, “receiver”.  Two clicks on volume result in the volume being interrupted by the Sonos system (or Samsung) saying, “receiver”. I have had Sonos for years and have never heard this.  How and where do I disable this? Wildly annoying.

Hi,  I think to make own corner to play my vinyl collection. I am a DJ, so I play from two turntables and they are connected to mixer which is connected to SONOS amp or Port which I already have as well. I think to buy 2 x ERA 300 and install on the wall behind my back on the black wall ( in the future if needed add SUB mini or SUB for better feelings ). Do You think is it a good idea? Does each era300 need a separate power supply from the socket? I see as an accessory, mounting wall - does it hide power socket ? DO You have any ellegant way to make this installation ? 

Sonos One vs.  AirPlay.  😡Can't play from my iPhone/Music App throught Airplay on our 1 Sonos One - the other 2 we have, works without problems.Tried doing a reset, and it works, RIGHT until I play something from the Sonos app on my iPhone, then it won't work again!  Everything is updated, the iPhone, Apps and the Sonos speakers….. What to do??“cannot connect to Køkken” ⤵️

I pre ordered my 2 Era 300’s on the March 10th directly from Sonos and now discover they are being advertised in the UK with a £45.00 discount. Seems a little unfair to be charged full price and not have even received the speakers yet. I have messaged Sonos to ask the discount. Anyone else paid the full amount and got back the discount?

Hi - Can you share a Gen 2 SONOS 5 speaker with Gen 2 Controller (for general use) and Gen 1 controller connected *via the jack plug* for occasional use ? I want to use the Gen 1 controller and Gen 1 CONNECT hard wired and fitted to my turn table AND when that’s not in use use the Gen 2 controller on the SAME 5 Gen 2 speaker - without having to unplug the jack plug ?   Thanks in advance.       

I would like to use an NAD C700 which has a digital coaxial input and phono input capability to receive my analog vinyl records and to process my CDs with the C700 DAC on board.  From there, I would like to add Sonos speakers to this listening room, and connect the C700 directly to either the Sonos 5 or the new Sonos One for lower bookshelves against a wall that can’t use rear ported speakers so well.  The aim, is that when I want to listen to CDs, Vinyl or stream higher-end BluOS, can I transfer the sound directly to either of the two Sonos speakers.  I will buy the speakers as a stereo pair for the room.  This would enable streaming what is received to my  Sonos Arc in my living room.  When I want to just listen to Sonos wirelessly without the NAD C700, I can just use the Sonos app to stream Apple Music, Amazon or Sirius XM which works fine.  Can this be connected this way.

Hii have a Lg c2 television with a arc and 2 ones for surround.In the sound setting on the tv if I toggle on earc I can receive atmos but on bbc etc I get dolby multichannel PCM 5.1 shown on Sonos app,  if I toggle off earc I can no longer get atmos, but on bbc etc I get dolby digital plus 5.1 or 2.0 ?do I need to keep toggling this on and off depending on content?thanks in anticipation 

My system includes Sonos speakers connected by ethernet as well as wifi. All too often, some of the wifi speakers furthest from my Orbi router and satellites, drop in and out. I’m considering adding a wifi extender, or worse case, another satellite, to improve stability. Your thoughts on what is best will be appreciated.My network is an Orbi RBR50 router with three Orbi RBS50 satellites, all ethernet connected to the router. The house is two stories, 5,100 sq feet. Unfortunately, the internet cable comes into an upstairs closet in the southeast corner of the house, about as far as possible from where I want coverage. Satellite 1 is on the second floor about in the middle of the west wall of the house (in other words, the opposite end of the house from the router.) Satellite 2 is on the first floor in the northwest corner of the house. Ethernet connected to it is a Denon receiver with a Sonos Port running non Sonos in-wall home theater speakers. Satellite 3 is also downstairs in the mid

So, I recently bought an Arc, Sub and two Sonos Ones. If I buy the new replacement speakers, what am I supposed to do with the expensive Ones I just bought? 

When I go into the Sonos app my device shows as “Not Registered” and therefore I cannot change anything.If I try to register it and follow the process it gets to “Linking your Beam to your account” and then tells me there is a problem linking and would I like to try again; this is ongoing…If I log into my account via a web browser, I can see the Beam device in my account.HELP!

Hi. Each time I add a new sonos speaker/soundbar to my system, my LG TV sees a new sonos server with each one, which show up on screen. However, none of these will allow me to play any music stored on my synology NAS. The music appears under music shares and all tracks are there but I get “this file not recognised”.  When I access music via my NAS drive server, all music will play. Several questions: Why all these servers for each speaker? Why can’t I access music through them? Can I get rid of them?Regards, Mike 

I have struggled with the Sonos One because it does not support high definition flac files (24 bit encoding, for example). I can’t play 100’s of tracks in my library due to errors like this: “unsupported sample rate 24b9600”in the Sonos app. (on Android) Is this resolved in the Era100? I would like to consider a full apartment setup of the Era… but need to know that my music library will work! (HDTracks and other audiophile vendors often provide 24 bit flac files)

Hi - I have intermittent connectivity problems with my Sonos setup. My friends are starting to tell me Sonos is trash 😢 I grabbed a diagnosis yesterday when it happened. Can someone please look it and see if there is any info in there to assist?  I have it on SonosNet and use an Orbi Mesh wireless setup.  2133137668 thank you

I’ve just swapped my virgin hub3 for a hub5 and all was going welll until it came to setting Sonos up.The new router had a different name but I didn’t think that would cause any problems but due to the fact that whilst unplugging my speakers I must have dislodged the network cable out of the back of the one wired speaker on my system it was a nightmare.I had to go through loads of screens settings where it connected each of my devices in turn to the new router via wifi. I wasn’t sure why it was doing this as I didn’t realise the network cable had come out until I’d spent ages reconnecting all speakers to the router’s wifi.Then afterwards I noticed the speaker network cable had come out so I plugged that back in and now that main speaker is showing up in the router as being connected via ethernet. But even though I’ve powered the other speakers off and back on again, they are still showing as being connected directly to the router via wifi - I would have expected them to join the Sonos

Hope someone can help. I have an old Play one in my bedroom I use for sleep music at night. Worked fine for years. I have just installed a new router and hence new Wifi network in the house and of course now the Speaker is no longer recognised on the network. How do I get this back please as all the options for network settings I can see in the App seem to be greyed out? Thank you.

Thanks in advance for any help here. I’ve never had a problem setting up any Sonos products before but for some reason, when I try and set up 4 in my house (there are no others) it will only connect to one of them, and on all the others I get the message saying “Sonos has been added but may not appear in the systems tab”. I’ve reset the router 3 times and all the Sonos products multiple times too but the problem persists. Any ideas please? Thanks again!

Soooo.... I just placed my order for two Era 300's, and although I was aware of the lack of an Ethernet port on the speakers, I'm a little peeved that Sonos didn't include an adapter with the speakers - and that they are asking $40/ea for them. Yes, I should probably have expected this from Sonos, but it annoys me just the same. Now I have to shell out another $80+ for the ability to hardwire the speakers.We all pay a premium for Sonos hardware, and I'm not complaining about that - throw in the dang adapter guys, or let us buy it at cost.Grrr.... 

I have a iPhone 8 and my husband has an iPod. We both want to play music from our devices on the Sonos One can we do this?it seems that we have a subscription to a service (Spotify etc) which we don’t want..so my q is can we play from our device or not?( have to say I thought this would be easy and simple via Bluetooth but maybe not).many thanks 

I have a Sonos  system with speakers and a Roamer and would like to take the Roamer and a speaker to my caravan which is on a permanent site. Is this possible? I’m not very technical

Every time I add to my Sonos system other speakers disappear. It’s so time consuming and frustrating to have to reset several speakers just because I spent more money with Sonos. You all should be paying me since I have to spend time reconnecting everything just to add more! It’s NOT the network! 

I have 6 devices set up. One bar, two Ones and three play:3Bar is hard wired in.Once a week or so, atleast one of the :3s and the Ones will disappear. I can find them in missing products.  I solved for wireless interference. Wi-Fi on channel 7 and Sonos on 11. Worked for a few days.I’ve done system reboots on individual devices and all the system updates.What else can I try?