Speakers

My Sonos move started disconnecting from the network and I had to factory reset several times. The Arc and Five have been unaffected. Now Move will not even turn on. Have moved charger to different outlet with no change. The charging light goes on when you first put it charger then immediately turns off?  Had it died? Just under three years old

SONOS just did a forced update and my 2 speakers now cannot play the same music, they only work as separate devices. This is after multiple router reboots and device reboots. I’ve already been trouble shooting for an hour and I do not have time to continue, SONOS, WHYYYYYYYY???????

one by one my Sonos Play 1 speakers have been dropping off my network and then simply refusing to reconnect.  They are all older models but have always worked flawlessly.   It dawned on me that the problems started when I switched from one mesh network (Plum Pod) to a newer (faster) TP Link Deco system.   in reading through the materials here, I’m a bit confused about a couple of things;Is it possible to get my Sonos speakers all working together on this mesh system?  some things I’m reading make it sound like I need to disable the mesh capabilities, which is not an option as I need it for coverage around my house. Would sacrificing one of the speakers as a hard-wired unit (to create a separate Sonos network fix the problem?  I’ve read that this won’t work if there are multiple wireless routers in a mesh network (which is my configuration) would adding a Boost solve the issue? What other options are there?  My Play 5 is still working (though it frequently drops and reconnects while pla

I just purchased a SONOS MOVE 2 and finished the set up.   I initially was able to group with my ARC and SUB,     I then played music from a streaming service an later listened to a book using blue tooth. I can no longer group the MOVE 2 to the ARC and SUB grouping.   I receive an” Unable to group, try again later.”  I verified that I do not have the MOVE connected to blue tooth and it is still connected to WIFI.what should I try?  

We got a new modem and now we can't connect with our Sonos any help would be awesome 

Will the "Era 100" be on sale on Black Friday? since it is not in the Spanish store but in the American one it ishttps://www.sonos.com/es-es/homehttps://www.sonos.com/en-us/home

All of a sudden, my Play:5 speaker is refusing to group with my Move speaker and vice versa. This is a new problem - I had all speakers grouped as one less than a week ago 

Can I connect my play 5 to my Yamaha RX-V4 using the line out connection on the receiver?

Hi all!Got my pair of One SL setup today. Orignaly intended to replace my Play 3's for surround duties, but for now I have put them on left and right side of the Playbar. They sound really good as a stereo pair. However, I think they will become my surrounds and I will sell my Play 3's, and my single One gen 2 for one era 100,300 or maybe move. The other option is sell Play 3's, one gen2 and Playbar and upgreade to Arc, as a centerpiece of my audio system.Your opinion?Neven

Does Sonos One accept streams from an Audio Streamer e.g. WiiM Mini or Cambridge Audio?

Ik have a couple of "IKEA Symfonisk” speakers some wired to my home network some on Wifi both have the Android app version 14.20.1.On my old phone (Android 11) I can use the Sonois system as I did before.My new phone (Android 13) keeps coming with "Unable to connectto Sonos. Let’s Fix It”.Even after removing and re-instralling the Sonos App on the new phone an trying to join an existing system it fails to find my system with the erro "There was a problem connecting to the Sonos system” with only a try again button.Somehow the entire Sonos system cannot be found on my new phone, while on others (older phones) it seems to work flawlessy.

After trouble shooting why the Era 300 does not response, reset one of the speaker to factory reset.  Overnight, the other speaker came back, the speaker that was factory reset was not allow to add back as a new speaker.  It keep on asking to do a factory reset.  Performed the factory reset again, but would not able to add to the system.  The app keep on giving instruction to perform a factory reset.  Could not get out of this loop.  

I just upgraded my Bell router to the Hub 1.5 download speed. I set up a 2.4G wifi channel for it, and when I go through the procedures to change wifi’s I get the message “can not connect.   How to I fix this problem?  Do I have to reset speaker to factory settings?  If so how?

I have  two sonos ones,a sub 3rd gen  in living room plus two play 1s that don't connect to this system these did but my sub is showing 5540 MHz all the rest are 2422.my play 1s won't connect to this system now.I also use a sub 2nd gen with era 100,plus two ones in a bedroom but different system, these play 1s connect no problem to bedroom !! ..I have a wifi booster in living room to connect wifi to adapter in bedroom,sonos works no problem but play 1s now don't connect  in living room sub  or connect to wifi..any advice would be great as play 1s connect to bedroom sub but not living room, have tried without boosters and reset speakers...man from sonos says reset router and build new system  ???or shall I connect everything to 1 system then move whatever speakers and sub to bedroom ,just want sub and speakers in 2 rooms.or what's the best way to build 2 systems on 1 wifi ???sorry if seems confusing and any help will be appreciated 

I own a Sonos Arc and two Sonos One.I also use an audiolab streaming amplifier via Play-Fi app.How can I connect Sonos speakers to Play-Fi app?

One SL è compatibile con Play1?

Hello Have hit a problem. Last nights update has knocked off my Sub Mini. Cannot get the sub to be recognised. Done a reset, still not playing ball. Gone  nuclear with a factory reset, it will go ok until I  try to allocate the sub to a room. Has anyone have any ideas?     

Hi there, Anyone here that could shed some light on this topic; I am looking for a nice setup at my home. I previously had a Sonos Amp connected to two B&W 607 S2 and that worked perfectly with my turntable (my ex got the audio system in the divorce).  Now im looking for a new setup. Would the ERA 100 be good replacements for the B&W 607 S2? Or are the ERA100 not of the same audio quality?   

G'day, so my plan to buy a turntable to use with my defunct S1 Play:5 have gone awry, as I've just discovered it's bricked. So I now need to buy something new to connect the turntable to my S2 system (no line in) 🙄My question is, for an Audio Technica ATLPW50PB with built in phono preamp, is there a sound quality difference between getting a Port vs. a new speaker with line-in?If there's no difference, I may as well get a new speaker, in which case, which would you say offers the best audio quality between the Era 300, Five and Move 2?I'm not fussed about smart speakers, and being portable is a secondary bonus (when not attached to the turntable).I had a look on the forums but couldn't see this specific question, thanks for any input!

Is there somewhere in New York City to audition Sonos speakers and get some questions answered?

Had this Sonos System for about 6 years now. Every year it cuts out more and more! I phoned into Sonos support about 3 weeks ago to get this rectified. The guy put me on a hold time after time until the ‘cutting-out’ seemed to be fixed.For the last 3 days it’s been cutting-out constantly. Today I went to Sonos Support online. I chose to ‘chat online…..naturally I get a darn bot (a machine) I ask over and over for an agent, a representative, a real person...all this machine says ‘How can I help you’ over and over. I’ll phone them today.  The Point Is…….I plan on buying a new system soon and it sure as hell won’t be a Sonos!!!!!!!!!    

Hi, can I pair a sonos beam gen 1 with 2 era 100 speakers for a surround sound system? I know it can work with a gen 2 beam but didn't know if the gen 1 beam works as well with this setup.

Has anyone else experienced all of their speakers flashing orange and white?all was fine yesterday. (And for the past 2 years) but last night I noticed all of the speakers in my house flashing orange and whiteand in the app all of the speakers say “updating” it’s been this way for over an hour now 

Hi,I will be getting a second Five to create a stereo pair with my existing one and am looking for a couple of desk stands that would work with both speakers in the vertical position. Nearly all the ones I can see online are either floor stands or for use with the speaker in the horizontal position. Does anyone else also have their Fives set up vertically and use stands?Many thanks for your help,Joe

Hi thereHow do i get stereo in back speakers in music videos?Streaming from Youtube Music gives a stereo signal for sound along the video but sonos automatically tries to make it a sourround sound which almost mutes the back speakers and spoil the entertainment.What do i have to change to get the music in the back speaker too?