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Era

  • February 11, 2024
  • 1 reply
  • 95 views

I have purchased the Era 300 but sonos won't let me set it up up due to an update required on the system. It says my play 5 is incompatible I think it's missed some updates as I have had it switched off for six months. I can't remove update the play five I get error 30. I have tried updating with network cable still not working I'm stuch help would be much appreciated. 

Best answer by controlav

Are you running the “Sonos S1” app? That isn’t going to work with an Era.

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1 reply

controlav
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  • Lead Maestro
  • Answer
  • February 11, 2024

Are you running the “Sonos S1” app? That isn’t going to work with an Era.