Get help with your Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk.
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Hi. I have just set up my new Sonos speakers (Arc Ultra, Amp, Five, 2x Roam 2).I am able to play Spotify/music through all the speakers at once.I am able to play the tv sounds through the Arc Ultra.But when, through the app, I try to play the tv sounds through all speakers it either: Deselects the other speakers and only plays through the Arc Ultra; or Stops playing audio on all devices. Has anyone experienced the same issue? Any tips?
I can connect my Play:1 and use it when it’s connected via Ethernet to the router, but 30 seconds or so after I disconnect the music stops, and play:1 cannot be found on the app. Sad. I have deleted/redownloaded the app + done a factory reset. What else can I try?
Hi, Sonos 1 SL, noticing a deterioration in sound quality, a crackle. Anyone else have same and a remedy?Thanks,
I just bought a pair of era 300s and I need some song suggestions for a skeptical wife :-) We’re in our 60s and like yacht rock, female vocalist like Carole King, Linda Ronstadt, Norah Jones, etc. The Beatles, Adele, Jason Mraz, etc. any suggestions are welcomed. Thanks
Set up this system absolutely no problems with iPhone app;Beam Gen 22 x IKEA SymphoniskRouter - dual band, however system was previously set up on 5Ghz with no issuesSince changing to an android phone - not one of my Sonos products will connect to the WiFi, telling me I’m using the incorrect password or to reset my router. My router has not changed. Everything is the same except I am now using Android app to set up the system.I will add- I have tried all of the reset methods on each speaker, reset my phone, uninstalled and reinstalled the app, tried though both bands of the router - same result.
I set up a pair of Era 300s and a Sub 4 in my living room. I also set up a single Era 300 and Sub Mini in my bedroom. When I used Trueplay on setup, I was excited as to how Dolby Atmos songs would sound since the pinging during Trueplay sounded like it was coming from all directions (the pinging during Trueplay is actually quite impressive). I have read numerous discussions where people rave about the experience when listening to Dolby Atmos songs; however, I hear no difference whether the Spatial Music toggle is on or off.I am using Apple Music directly through the Sonos app, the height audio is set to 10, the Spatial Music toggle is on, and the “Dolby Atmos” icon is present in the song art. Nonetheless, there is zero difference in the sound when the Spatial Music toggle is turned off. Any suggestions?
for the life of me there is nothing on google or in the help center that shows how to switch to and from bluetooth in the sonos app? i want to one minute use spotify connect and then the next minute connect to it via bluetooth. how do you switch inputs from the app? the feature used to be there before the app mess happened.
Is this a stand alone speaker, powered? Does it require an amp connection? I have a Sonos amp, but of course it doesn’t work because of all the software issues. I bought another amp I can use if required. What other Sonos equipment is required to run it?
When I log into my account and I go to settings I see the speaker 300 and I click on it and it says you have to login out then in. Which I have done many times and it just won’t work. I just want to add my new speaker to my account and play music, why do you make this simple task so complicated. very poor.
Hi,Is it possible to know the status of my advanced replacement? It was created on Tuesday morning and I haven’t received a shipping number or a shipping notification. I was told I would receive it no later than today.Thank you,
Hello Sonos Community, I currently have 2 Era 100s, a Beam Gen 2, and a Sub Mini. At the moment, they are connected in a home theater setup, with the Era 100s positioned to the sides of the sofa, as the sofa is against the wall.My question is whether the Era 100s are wasted in this setup. Would it be better to use them as a stereo setup for listening to music instead?And if I were to go for the stereo setup, would the Sub Mini be better placed with the stereo setup, or should it stay with the Beam Gen 2? Best regards
Hi,I am experiencing issues with my Sonos Era 100. When I connect it via Bluetooth to my LG C3 TV, there is a noticeable delay in the audio. Could you please advise on how to resolve this issue? Thank you in advance for your help.
What a waste of time! Bought this specifically because it was advertised to work with Google home. You cannot pull a feature like that and hope nobody notices! It seems that the fallout has been handled terribly by Sonos. This gives me zero confidence in these products even if they restore the feature. Will return immediately and avoid like the plague. You cannot treat customers like this who have burned thousands of hours combined on this nonsense. Good riddance
Era 300's neither in paired or surround mode, when playing Suddenly volume exploding
Updated Sonos yesterday and now crossfade is broken.Has anyone else experienced this and do you know of any workarounds? Version 16.4.2Build: 81158074
I have 2 “play five “ speakers in one room. The second one just stopped connecting. It’s still lit up. I’ve unplugged it, tried to rediscover it in the room and it’s not connecting or being seen. It worked over the summer. What should I do?
Hi! i’m having this very frustrating problem after changing my isp and my home network. For 2 of my products this far, i set them up with the ethernet cable and make sure the « enable wifi » is on, but they still disappear like i have nothing when i unplug the ethernet cable. Any help with that would be much appreciated! I have three other products that will need setting up after those and I would like to stay in a good mood! 😅 Thanks!
Good morning, everyone. I could use your assistance. In brief, I added a Home Theater set-up to my existing system approximately 6 months ago (ARC, ERA 300 x 2, SUB, and Victrola Stream with SONOS capabilities). It has been successfully connected to my DECO MESH WiFi 6 system with little to no issues at all, until a couple of weeks ago. Nothing has changed with my current MESH WiFi setup or my Modem setup, with exception to the new “Updates” with the SONOS Mobile App. Initially, with the first upgrade, I was experiencing the same issues most of you have with the lag in the volume control. Annoying, yes… Usable, absolutely. However, I recently came home from a 2-week trip and noticed my Home Theater set-up was “Not Connected”. My other Play 1’s are still connected and able to stream. I have attempted almost all posted remedies to this issue, with no success. The only suggestion I have not attempted is to hardwire the ARC to my MESH router or directly to the Modem. Suggestions? A
Bonjour,Je souhaiterais savoir s’il est possible d’utiliser une musique dans notre bibliothèque musicale pour se réveiller avec.Merci de vos réponses 😄 Moderator Note: Google Translate- Good morning,I would like to know if it is possible to use music in our music library to wake up to.Thank you for your answers 😄
I have all my Sonos speakers showing in Apple Music, but whenever I choose to play through a Sonos speaker it plays for 2 seconds and then the sound stops. However the Sonos App shows that music should be playing.Anyone else had this problem?
