Speakers

My current problem is that on my iPhone I only can access some of some of my speakers and it seems different based on where I am in the house/which mesh node my phone is connected to. To further investigate this problem I've been experimenting with the webapp on my hardwired iMac and with that I can play music on every speaker but only certain speakers can be grouped together.Before I jump into some details about the issues I'll give you a full picture of my current network setup. Here’s an image of my current setup: Some notable things are that I've added a wired TP Link TL-R605 router into the setup to allow me to set my Deco mesh system to bridge mode ("acces point mode" per the Deco app).  This was necessary as my Nokia ONT has no routing capabilities, for reference my internet provider is Ziply Fiber and they provided the Nokia ONT.  After that you can see my full network map, the solid lines are CAT6 ethernet runs and the dashed lines are wireless connections.In my router setting

Ok, i can't play music on any of my 4 play3 since last week. Either the app tells me a song is being played, but there is no sound coming from the player, or the app can't connect to the system, or There is the messagecouldn't play content. Try again. You can try as many times as you want it will not work I've calles the support twice. Really helpful and nice people each time. But the solutions are long : uninstall the app reinstall the app change network channel shut down phone. Unplug internet box wait for 15sec replug connect to wifi try ton play something. Sometimes it works but the problem will repeat in less than one hour.  I can't get Spotify ton play for more than one hour. Then the system is unreachable.Only this weekend i tried for hours tobolay something without success. What happened in the last update ?This problem is new. It should be reversed!Who else has It ?  

I have two Play:1 speakers and have constant problems connecting to the app.  I’ve spent hours trying to reset systems, updated IP addresses etc…. Once I got it all to work then…..it disappears from my app.  NO speakers found.   One of the speakers will still play when I use the button on the speaker,  one will not.   I”m so disappointed with Sonos…..I’ve not purchased anything new and refuse to do so until they fix this issue without needing computer science degree.  In this era of technology, it should be easy.  please provide an easy fix!Thank you.

  After receiving the last update, the ERA100 Sonos ARC Ultra, sonos 5 gen and sub gen 3 were not visible in the app, after factory setting recovery. the installation is broken with error code 1108. someone has an idea of how to fix this.  

Hi, I recently bought a pair of Sonos Era 100 speakers and connected them for stereo. Works fine with Spotify. I then tried to send the sound from my Xming Page One Google TV/ native Netflix projector to the speakers via Bluetooth. The Bluetooth connection works fine, but there is no sound when I watch video and connect it to the Sonos speakers. I tried everything, also removed the stereo couple and tried with only one of the two. No sound. It’s not the projector though - when I connect the projector to my Bose headphones via Bluetooth the sound is crystal clear. Anyone any idea? Could it be that the Sonos Era 100’s Bluetooth simply doesn’t work with projectors? Someone seems to have had the same issue here: https://en.community.sonos.com/speakers-229128/sonos-era-issue-when-connected-via-bluetooth-to-halo-xgimi-6926266 and someone else here: ttps://en.community.sonos.com/speakers-229128/sonos-era-issue-when-connected-via-bluetooth-to-halo-xgimi-6926266 and someone else here: https://e

Dear Sonos Community,I have 2 Stereo Pairs of Era 300s with Sub Mini in my house and just love the sound and dynamics using the Sonos App.Just bought a third pair of Era 300s to use on our patio / winter garden for partys during the summer.The aim is to feed via line in from a laptop as I want to use a software that controls & synchronizes audio, video and lights (via DMX)(Audio stream is: Laptop -> Soundblaster GX6 via Optical -> RME ADI 2 DAC - > Era 300 Line InThe first pure audio test via VLC Media Player was successful, however the max volume and dynamics via line in on the Era 300 are nowhere near vs when I play the same track via the Sonos App. I test various settings re the input gain in the Sonos App, but this did not make a real difference.Since the Equalizer settings etc. in the Sonos App als have an impact while using line in, would I need to crank up the volume in the Sonos App first to the max level to get the full performance of the speakers via line in when

I’ve turned status lights on and off. Muted and unmuted the speakers.  Any others suggestions other a piece of tape?

Hey guys, i hope somebody can help me solve this or can tell me what i do wrong :-)Just installed my sonos original wall mounts for the Era 100’s. The wall is made out of concrete, so i used the provided plugs and everything went well.Now i have 2 problems with both mounts it seems;At step 6 i need to place the wall mount into the bracket on the wall and slide it down to “lock” it. Both of my wall mounts wont lock and they’re loose. I can wiggle and move them and this prevents me from positioning the speakers right. So the part with the speaker does not lock tightly with the part on the wall. The 2nd problem is that the mount does not seem to hold the speakers weight well at the ball joint. I unlock the mount with a 90 degrees turn, then i position the Era 100 right and then i lock the mount again. The speaker will not stay in place and the speaker sacks down like its too heavy. See these video’s for the problems: https://imgur.com/a/i5Vl9QlThank you guys!  

Ciao a tutti, ho provato a collegare le mie 4 era 100 alla rete wifi in 3 stanze diverse. Una prima volta ci sono riuscito, ma non riuscivo a farle suonare tutte ma solo nelle singole stanze. Successivamente non sono più riuscito a collegarle non le trovava, nonostante le avessi resettate tutte. Cosa devo fare?

My Sonos One won’t connect to my new router via wifi

Por que cartonean mis sonos ace cuando subo todo el volumen Moderator edit:Google Translate-Why do my sonos crackle when I turn the volume up all the way? 

I could manage issues prior to the big beautiful app upgrade.I have had my One and One SL speakers for years. I have one plugged into ethernet. Two of my other speakers were struggling to stay stereo paired and I thought installing a mesh network to boost signal for Sonos would help. Not so much. I have to reboot my Iphone every time to get Sonos to “find my system”. In Network configuration Sonos shows two instances of my network. Those are the original network, and the mesh network I was encouraged to give the same name as the original. For example, my original network is named dummy123 and my mesh network install prompted me to name the mesh network dummy123. My Sonos system is on its own network on Channel 1

Play 1 light steady green. In Sonos app it shows with flickering I think indicating connected to wifi. But it is grey and I can move volume but it is grey and no sound

This is more of a feature request.I would like to plugin the optical output of a CD player into a pair of ERA-300.(I know you can get an analogue USB-C adaptor but that goes digital to analog to digital)I would like a clean digital path to the DAC’s inside the era 300’s direct from a CD transport 

I have Ultra ARC and that is running well connect to our wifi system (Ruckus) however Sonos Sub 4 canoot connect (Sometime can connect but arround 10-15 second that is disconnected).and i need to make sure, Sonos using dual stack(IPv4 and IPv6 on this devices) for connectivity? if yes  then its possible for them to allow only IPV4 on this Sonas Device? Thank you for your attention and cooperation.

Bonjour, j’ai changé ma box internet pour une free PRO et je ne sais plus au travers de mon ipad modifier le wifi de mes enceintes PLAY1. Lors de la recherche, mon application sonos ne trouve pas le wifi Moderator edit:Google Translate-Hello, I changed my internet box for a Free PRO and I no longer know how to change the Wi-Fi of my PLAY1 speakers through my iPad. When searching, my Sonos application does not find the Wi-Fi

I've just moved house and have a new WiFi router so my network settings are different to the ones previously used on my Sonos One. I'm following the instructions on connecting my product to my new WiFi, it plays the audio chimes and I press the button when the light flashes white and green, but when it comes to putting my WiFi password in (it's definitely the correct password) it says There was a problem connecting your Sonos One to ". I'm assuming that my WiFi Network Name should be between those last quotes. The only other things I've been prompted to do to fix this is turn the product off and on, and do the same with my router, neither of which were successful. 

Hi there, exhausted to connect Era 300 with my Android phone  with tethering internet sharing way to get internet access to it.. 🫣

Hi not used sonos for few years and im signed in but when im trying to sort settings it’s saying sign in as owner . Im lol

Is there a link to register Sonos products.  I have Sonos Ace and Sonos Ray.  Thank you.

My Sonos app will not recognize my sub nor my play 1 speakers. Just changed phone recently to an Apple 16. Trying to switch to Verizon wireless. It was all working fine before those changes. I tried to turn off, sign out, disconnect and reconnect, delete the app and the download the app and tried a factory reset in which the app will not allow me to do, any other options out there, is anyone having the same problems ??

Once connected with Arc Ultra my other speakers era 100 and move 2 not visible.If I connect Era 100 or Move 2 Unable to see Arc ultra. 

Every time I disconnect my Sonos One (like if I move) I have a very difficult time reconnecting. I can’t for the life of me get it to connect now even though I did a factory reset, updated the wi-fi network successfully, tried the new and the old apps. I’m at a complete loss and after 2 hours of trying everything I can think of, I want to shed a few tears. I also noticed that I got a prompt a few times to “log in as owner” which makes no sense because there’s no option other than regular log in for either app. Please tell me there’s some very simple way to get my speaker working! 

Hello, I have a pair of era 100 that I use at home as a stereo pair.  Both are connected to the home WiFi and everything is ok.i am taking both units to a wedding celebration to play some music via Bluetooth (at least that was the intention). I now realise that without the units being connected to a WiFi network they can only operate as individual Bluetooth speakers not a stereo pair. i have a spare WiFi extender I can take with me to the wedding party but the party is in a field hence there will be a WiFi network but no internet connection.the WiFi extender has a dns server so it can allocate ip addresses.I already tried the system last night on my home WiFi network and pulled the plug to the fibre to simulate the set up for the party, seemed to work OK.Provided that both 100s are on a network with valid IP addresses should the system work without internet access?any other way to set this up?thanks for any and all helpDave  

Bot (received as gift) Sonos Portable Play 5 (Generation 1).  Challenge, after not using for months, I struggle for days trying to get it to operate; it won’t login to play music.  On my iPad & iPhone there are two apps installed: Sonos S1 to operate the Play 5 (Gen 1) device and Sonos (app) to operate the Roam (portable; which works fine).  BUT, the older Play 5 (Generation 1) feels obsoleted by SONOS.  That’s annoying as the system is good and plays well (when I can get it working).Now there is a SONOS S2 app that supersedes opening the Sonos S1, so I cannot move forward with the Play 5 (Gen 1).  Every “year” I am challenged to get this operating.  Annoying.  Why would I want to buy another Sonos device when different operational challenges occur.  To boot, one cannot talk to a live person for help.  Why Sonos???  I invite someone to help me.  Thanks,