play:1 speaker

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Hi does sonos replace or repair a woofer if its broken? Unit not been opened. Thanks

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nik9669aAnswer

Senior Virtuoso

Not as I understand it; you’ll probably be offered a trade-up discount of 30%. But speak to them to be sure.

Your profile says you’re in the UK. Try an internet search for “Sonos repairs” and see what comes up.

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nik9669aAnswer

Senior Virtuoso

Not as I understand it; you’ll probably be offered a trade-up discount of 30%. But speak to them to be sure.

Your profile says you’re in the UK. Try an internet search for “Sonos repairs” and see what comes up.

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Stanley_4

Grand Maestro

Exact replacement parts, pulls from other Sonos, are only available from places like ebay.

Close, maybe, parts from about anywhere. They will likely fit but the sound may not be right.

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BartyGAuthor

Contributor I

Exact replacement parts, pulls from other Sonos, are only available from places like ebay.

Close, maybe, parts from about anywhere. They will likely fit but the sound may not be right.

Yh. Seen aliexpress looks like identical woofer but its aliexpress 🤦‍♂️

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Stanley_4

Grand Maestro

Try ebay, look for:

sonos play 1 parts only

And you should find some possibilities.

I'd lean to taking the 30% sympathy discount from Sonos support and grabbing an Era-100 or better.

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