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play:1 speaker

  • January 23, 2026
  • 4 replies
  • 70 views

Hi does sonos replace or repair a woofer if its broken? Unit not been opened. Thanks

Best answer by nik9669a

Not as I understand it; you’ll probably be offered a trade-up discount of 30%. But speak to them to be sure. 
 

Your profile says you’re in the UK. Try an internet search for “Sonos repairs” and see what comes up. 

4 replies

Forum|alt.badge.img+19
  • Senior Virtuoso
  • Answer
  • January 23, 2026

Not as I understand it; you’ll probably be offered a trade-up discount of 30%. But speak to them to be sure. 
 

Your profile says you’re in the UK. Try an internet search for “Sonos repairs” and see what comes up. 


Stanley_4
  • Grand Maestro
  • January 23, 2026

Exact replacement parts, pulls from other Sonos, are only available from places like ebay.

Close, maybe, parts from about anywhere. They will likely fit but the sound may not be right.


  • Author
  • Contributor I
  • January 24, 2026

Exact replacement parts, pulls from other Sonos, are only available from places like ebay.

Close, maybe, parts from about anywhere. They will likely fit but the sound may not be right.

Yh. Seen aliexpress looks like identical woofer but its aliexpress 🤦‍♂️


Stanley_4
  • Grand Maestro
  • January 24, 2026

Try ebay, look for: 

sonos play 1 parts only

And you should find some possibilities.

I'd lean to taking the 30% sympathy discount from Sonos support and grabbing an Era-100 or better.