Spaces & Setups

Hi all, I am wondering how i can obtain true dolby atmos  playback with the following setup(i have not bought these items yet, though doing my research to determine if i can achieve true dolby atmos with the following setup); TV: LG OLED65CXPTASOUNDBAR: Sonos Arc(+sub & SL1 rears)BLU-RAY PLAYER or PS5. Now, what i am unsure about is how do i connect the PS5 to my TV if the Sonos is connected to my eARC TV HDMI port. The only other port are standard HDMI’s so if the PS5 goes into a standard HDMI on the TV will it passthrough the full audio to the TV? Im pretty certain the PS5 has a bitstream option to passthrough the full audio quality to the TV but will i be able to get atmos output to the soundbar?  Any info would be appreciated. Thanks.   

Hi guys, i just mounted a Sonos Arc below my wall-mounted TV and the top of the Arc is around 2.5 inches below the bottom of my TV. Does it matter how far below it is as I read in couple of forums that it should be at least 5 inches down but Sonos own site doesn’t have any such recommendation. 

What are the best Sonance speakers to use with the Amp that will work with Trueplay?  I will probably run 4 off one Amp. Thank you!

I can seamlessly play music through my port on my works with Sonos receiver but when I stop the music it does not automatically switch back to tv volume. I have to manually change it, why?

Just moved into a new home with 4 ceiling speakers already installed in my living room. I use a Beam under my tv right now but wonder if getting an amp for the ceiling speakers is worth it. Any recommendations?Thanks. 

I have 1 Sonos soundbar and subwoofer hooked to my TV inside, 2 Play 1’s, 1 Amp powering 2 outdoor speakers on my deck, 1 connect amp powering 2 more outdoor speakers, 1 Beam connected to a separate garage kitchen. 1) I want to get 1 more amp for a single outdoor speaker that I already have. What is recommended?  Why is it when I stream through my Beam that I cannot listen to something different on my other speakers unless I shut off the Beam?

Hi all, can anyone help with this in terms of wiring? Hooking my projector to my apple tv to get dolby atmos + amp with in-wall + arc?is it : arc to the hdmi-arc port on projector amp with in-wall wireless to sonosapple tv to projector? thank you so much   

Hi all, looked at lots of the discussions but first time asking about my own system.I have recently started getting lots of interference or loss of speakers within home theatre set up (playbar, sub and 2 x play 1).  I two further play 1 in separate rooms but do appear to be affected with the issues.Nothing has been added or changed in the system set up in 4 years so assumed it network related and complained to provider who sent out a new router, only to find i have the same issues, albeit they now appear to be getting more repetitive.I followed lots of the guidelines suggested on here, rebooted, reset each speaker and connected playbar to router. Initial set up appears to work and I'm able to retune with true play. Within a few minutes the sound to sub and play 1 disappear but still show as part of the system in the app, when I reboot same speakers they appear as ? on the app so back to where I started. The playbar and two separate play 1’s show configured as WM0, but even on this I'm

My C7 LG OLED played Atmos from Netflix fine on a Sennheiser Ambeo soundbar. I’ve now swapped for an Arc (as it’s lower profile) and now Netflix will only play 5.1. This perplexes me, as clearly the TV and app can output Atmos.Any thought, anyone?

So i’ve had a couple of instances where I would turn on my Sony TV which I have hooked up optical to my playbase and it simply wouldnt work...no sound no nothing.  I would have to reset the tv sound to TV speakers.  After a couple of days I could reset it back to audio out “fixed” and it would work fine.  I could use the comcast remote or the sony remote to control the volume that output to the playbase.   Now this last time the sound went out for no good reason when I reset it I get two problems.  Either I can have the sound set at fixed and then none of the remotes change the volume or I have to have both the tv speakers and the playbase volume on and I get a huge echo….please help…otherwise I have a huge paperweight connected to this TV!!

I have a new Beam + 2 x One SL surrounds connected to ARC (HDMI1) on the TV and an Apple TV on HDMI2.  Setup nicely and playing fine until I decide to play music on my other SONOS speakers being a Move and a One.  I have the Move and One grouped together playing music and connect the Beam and surrounds to the same music group.  This all works fine until I later decide to turn the TV on after I stop the music.  The ARC control seems to disappear and I hear sound from both the TV and the Beam simultaneously.  If I attempt to adjust volume on the Apple TV, I get a message from Apple TV that remote control is not setup ???  The only solution I have found so far is to power the TV on and off to reset the ARC connection.  This is repeatable, ARC control seems to disappear after having the Beam join my other speakers to play music.  I’ve done this 3 times, each time I had to power the TV on and off to reset the ARC. Manually disconnecting the cables doesn’t achieve anything.  Can this be fixe

OK, So I’m enjoying playing records and have hardwired via a 20m RCA lead my turntable into one of my existing Connect Amps. Have a 7 room set up with ceiling speakers in the house.The cable is unsightly and a pain, and to hide it will be a major job.I’m trying to get my head around the following:If I buy another Connect or connect amp, put it next to my turntable and wire the turntable directly to that but no speakers, can I then get it to connect wirelessly  to the existing Sonos network and play records throughout the house?  

Hi! I have 4 Sonos One speakers, 1 Sonos Playbar and I use the Sonos S1 app - I want to get a subwoofer, but am unsure which Gen I should get? The Gen 3 is only compatible with the Sonos S2 app, but I don´t think I can connect my speakers to the new version?  

I have the Project T1 and can’t get it to work with my 5...(note I don’t have the T1 SB, just the standard T1) Is it that I need a pre phono between the turntable and the 5? If so are there specific ones that are compatible for the 5 or are most ok?   

I have a Sony Master’s Series XBR-65A9G TV running Android TV version 9.  It is connected to a Sonos Arc (with 2 Sonos one SL speakers for surround).The Arc is connected to the TV via an eARC port and everything seems to work well most of the time.  I have verified that yes, I can get Dolby Atmos sound from Nexflix so things appear sane.My issue is… every now and then when I switch to the android streaming app (from my TV/cable box)… the sound cuts out.  Silence.  The only way I can get it to work again is to power cycle the TV.  I manually switch the Arc to use the TV input just to be sure… still silence.  Note that if I switch back to the TV/cable HDMI on the TV the sound works fine.  I suspect this is a TV issue and not a Sonos issue but I was curious if anyone else has seen this issue?? HDMI eARC port is set to “standard” format.  Seems to happen no matter if this is set to enhanced format or not. 

Have many Sonos products and love them especially my Arc. The issue I am having is my TV has limited HDMI ports especially those that are 2.1 certified. I think Sonos would sell a ton of high end hdmi switch that could connect to the arc through the e-ARC port. I have considered switching to a regular receiver and audio setup just because receivers accommodate many more hdmi inputs than most TVs.  Cheers, BG

Buongiorno a tutto il forum.Chiedo se esistono utenti iscritti che vivono in Italia o che conoscono l’italiano, in modo da rendere, almeno per me, la comunicazione più agevole. Ho acquistato una settimana fa Arc + 2 Sonos SL. In merito al suono sorround che questi altoparlanti posteriori dovrebbero emettere...che sensazioni avete? Utilizzate un setup particolare? Siete soddisfatti?Io prima possedevo un sistema Onkyo 5.1, ma non ne potevo più di combattere con i fili che mi passavano lungo tutto il soggiorno e ho deciso di passare a qualcosa di meno ingombrante, ma sinceramente sto ancora cercando di capire come rendere l’ambiente sonoro veramente soddisfacente...

Hi, all. I am running a Sonos Port through a Home Theatre Receiver. I believe this means the Sonos Port has a DAC that is converting the digital input to analog and sending the analog signal to the Home Theatre Receiver (which has it’s own DAC).This DAC to DAC situation can’t be great for sound quality. Is there a best practice or an optimum way to handle this situation in order to get the best sound quality?Thanks!

Bad enough that you decide to wipe out our investment in sonos hardware, So now I got around to upgrade and my ‘legacy’ items shows as already upgraded, Only, I did not order  upgrade or receive anything. Does that mean that you are have decided to send me some new stuff for free?

Okay I can’t figure out what the issue is. When I play Jack Ryan in prime video on my Samsung tv it shows the AD logo and in my Sonos app displays the Audio in as Atmos Dolby (DD+) under “about my system”.When I play any other movies or serials in prime video with the AD logo showed, my Sonos display audio in only as Dolby Digital plus 5.1. The same problem occurs in Netflix and Disney+. the atmos logo is displayed but Sonos only gets Dolby Digital plus 5.1 audio in.Apparently I am only able to play Jack Rayan in Dolby atmos. Why??? ps. Netflix is premium subscription!!!   

I have recently added a beam, 2 ones and a sub to my living room and am very very impressed.  I have a dedicated home theatre in a garage conversion with M&K speakers and SVS subs, so I know what a good system sounds like.  I would say for those that don’t want/can’t have a dedicated room the Sonos gets you close enough without having a large speakers everywhere. My first thought was it would be good for Sonos to allow dual subs to the setup which I see they have now added in recent days. The other was a dedicated surround receiver for 5.1 and above.  This would allow you to connect 5 ones or fives for all channels, could also support proper atoms with in ceilings or ones mounted up there.  

Hi,I am wondering if anyone else has experienced this issue; my IOS App and desktop client is much slower to ‘wake’ since purchasing a Move.IOS: 14.2Sonos OS: S2, 12.2Move: Version: 12.2.2 (build 61183220) | Hardware Version: 1.25.1.8-2.2So, before anyone says “it’s the wireless”, no it isn’t. My system has been very quick before bringing the Move into the house. I have staggered 2.4Ghz channels (1,6,11) through the house as well as most wireless (apart from Sonos, why!!??!!) on 5Ghz. I’ve always been of the mind that most people’s App issues have been due to phone roaming issues rather than interference/WiFi Signal, but that is just my own opinion.But since having the Move a week ago, the app and desktop clients take seconds to wake and I assume it is searching for the Move. It’s always the Move that is the last to populate in the App.Is it because the Move goes to sleep while on battery and has to go through Wake On Lan?

Are the magnets in the Sonos SUB strong enough to negatively effect a PS5 or other gaming console? Is there a recommended safe distance to keep these kind of devices from the SUB?

Think I’ve changed to Sonos 1 app and had to set up again as nothing working .now have nothing to play ! no playlists no radio , no nothing 

I’m trying to get DTS-HD MA streams transcoded to LPCM for my Sonos ARC but all I get are DD or DD+ transcodes which are lossy codecs, unlike the original MA streams. Also, DTS encoded movies with 7.1 channels get bumped down to 5.1, again in DD or DD+.Any way to troubleshoot this? I think PMS and the different players can both transcode and with PMS you can hardcode an XML profile to force it to transcode stuff in LPCM properly right?I got a TCL 635 Roku TV, Shield Pro 2019, and ATV4K. Sonos Arc too.