Spaces & Setups

I have a Sonos Amp connected to a turntable. Sonos One in kitchen. Primary purpose of getting the system was for the ability to listen to records in both spaces. The nice thing is, busy cooking and record ends, quick voice command to go to Spotify playlist.However, I can't seem to find a voice command to change it back to the line in for source when I want to go back to play a record. Is the only way to change via the app? HUGE flaw in the system if so and should be a developer priority. Quick search shows topics looking for this for over four years.  May even consider returning and building a traditional multiroom system instead.

Hi, all. Just hooked up my Audio Technica LP120 turntable to my Port via Line In. Throws the music to my Sonos One nicely. Sounds great. I have the Port’s analog line out RL going into a Sony A/V receiver which is the same line that the turntable was originally using before I set up the Port. I’m not happy now with how the turntable music sounds through the A/V receiver via the Port compared to when the turntable was connected directly to the receiver. Very bass-heavy and less clear. I realize it’s probably now a balancing act between the loudness-bass-treble settings of the Port combined with those same available settings on the reciever. Anyone have optimal settings suggestions for the analog line out of the Port to an A/V receiver? Thanks.

Hi,I have the following components:Sonos Arc and Sub (Gen 3) Latest LG TV with all the bells and whistles Latest Marantz Integrated amp with all the bells and whistles Two front full range speakers (non-powered) Two rear surround speakers (non-powered)I would like to use the above to listen/watch from various sources connected to the integrated amp while using the Sonos Arc and Sub in a 5.1 arrangement (Sonos Arc as the center channel).What is the best way to set this up? Should I connect eArc from the amp to Arc while driving the other speakers with the amp? Would that do the trick? Do I need to buy other Sonos devices? 

So at work we have a pair of ones and a subwoofer and recently we added at home a pair of 5’s and another sub. Both are on different networks. Will my phone recognize and be able to control both systems on the Sonos app?I apologize if this has been asked way too many times already.

Hello !I'm new to the Sonos world and plan to build a system based on Sonos Arc with Ikea symfonisk bookshelf (1) + frame (1) as rear speakers for design/price reason.I can't exactly know if that would be possible to use those 2 different symfonisk speakers as rear.I found some forum thread mentioning it won't (because they're 2 different models) and some others were it should be ok according to the official guide here, bookshelf and frame are part of the same symfonisk product line ("related models can be used together"): https://support.sonos.com/s/article/4807?language=en_US Is there anyone already with a similar setup who can help me figure out what is really possible ? Would be really helpful for my future choices :) Thanks a lot !

Why so complicated - your customers just want to listen to their music on their speakers.

Hej, merry xmas!As all topics with the same question are closed i’ll go on and start a new one. writing this from Europe (Sweden), and on Sonos Sweden they are currently selling a refurbished gen 2 Sub for around 600€.  2 questions that are left unanswered1: the difference between gen 2 and 3 are only internal components like RAM? No difference in sound?2: with a refurbished product you don’t have to be afraid in terms of quality? Pretty big price difference between a new gen 3 which goes for 800€,. Should you invest in the gen 2 refurbished, which you can upgrade in the future with a gen 3 if you want, or go for the gen 3 instead? 

Hi, my Beam device can reproduce audio signal but not video with AIrplay from my Apple devices. The router is update as well as the SONOS application, as well as Apple products. I have this problem since this summer. The bar is properly connected to the TV as you see the typical white SONOS screen saver.Can you help me?Grazie Federico

Do any existing Sonos products support the 802.15.4 protocol also used by Zigbee compatible products?If that were true then Sonos through a firmware update could make those products compatible with the Matter project leveraging Thread.

Hi all, hope someone can answer a question , I'm watching channel 5 , and the app is showing as DD 5.1 but all talking comes out of the surround speakers too , if I put on sky movies then the talking comes from the beam and not the surround speakers , I thought talking wouldn't come from the surrounds using DD 5.1 but it does on channel 5 ....

I have a Sonos Arc connected to an LG CX TV and the two devices aren’t working well together when eARC is enabled.  After much, much research into the topic online it appears to be an issue with the Sonos Arc and newer Samsung TV’s too.  It appears the implementation of eARC by Sonos and the higher end TV manufacturers attempting to implement eARC is not going so well.  I would encourage Sonos to work with LG and Samsung to get this figured out as consumers are spending a lot of money on this high-end equipment and deserve a better experience.

Hello! Could we please have the option for the TV input to be in Full Mode like the Music input.This feature request is over 7 years old and we still don't have the option to do it.

Hi all, I have a Sonos ARC and 2 play ones as rears. I’ve an older Sony TV and BluRay player so I realise I’m not going to get Atmos but decent 5.1 is fine for me. My problem is when playing my Spectre BluRay I can only get 5.1 when I select the English audio description or the other languages sound tracks, but as soon as I set the main 7.1 option it goes to Stereo PCM. This happens with my other BluRays when the main soundtrack is something like 6.1 or similar and the other languages are 5.1. Great 5.1 but in Dutch! Any ideas folks? 

All of a sudden my connect amp started shining bright red out of the play/pause button when muted. How do I disable it? I can already tell that it is muted with my ears. I don't want to watch an annoying red light in my living room. 

Hi folks,I have a bluetooth turntable that I connect to my Sonos 1 through the Sonos Roam. There are occasional glitches/skips but it works well so far!I am looking at making a bigger purchase of a Sonos 5 AND the Sub to make my turntable sound even more incredible.Is the Roam still enough or the best way to keep this connection from the bluetooth turntable to my potential 5 and Sub?  These are big purchases and want to get it right! Thanks 

Salve, ho rilevato che la soundbar Sonos Arc, collegata ad una tv Samsung del 2020 ne prende il controllo dell’uscita audio. Nella fattispecie se volessi utilizzare le cuffie bluetooth oppure l’audio proprio della tv, il sistema in automatico commuta l’uscita sull’hdmi della soundbar.Ho sentito la Samsung che dopo un’ora di chat mi ha detto che il problema è dato dalla soundbar che manda continui output alla tv per deviare l’audio sull’hdmi rendendo impossibile l’utilizzo delle altre uscite a meno di disattivare l’anynet (rendendo impossibile l’uso della soundbar con telecomando) o staccando proprio l’hdmi quando servono le cuffie ad esempio (assurdo).

I have an LG UN9000 tv with a Panasonic UB150 4k player and the Beam (Gen 2).  For the life of me, I cannot get anything but Stereo PCM to play from blu ray discs that have a DTS-HD Master Audio 5.1 soundtrack.  Does anyone know the optimal settings for my blu ray player and/or TV that can help me get DTS Surround?  I tried every possible combination of player settings (changing from Bitstream to PCM) and TV settings (making sure the HDMI input is also set to PCM like the player).  Thanks in advance for anything to help!  

Our local radio stations still appear in our favourites but they will not play. The only thing we have done is switch to Execulink from Rogers. Yesterday I spent two hours on the phone with Sonos support and was not able to find anything wrong with my Sonos. Is it possible for telecoms to restrict access and if so why? 

Hi,New Oled Panasonic with Bluetooth remote. Any ideas on connecting to the playbar? Thanks

I bought the Beam (Gen 2) and Sub for my home theater setup. The theater room is an Apple TV HDMI connected to a projector that projects on to a screen. No physical TV in the room!For the life of me I have been searching high and low for a simple wireless connection from the Apple TV to a speaker across the room that also wirelessly connects to a sub and *****doesnt restrict what content I can watch or listen to. Music, movies, TV, whatever***** Does this truly not exist?? I can’t believe the Beam doesn’t have bluetooth functionality in 2021.My question is: Is there any way whatsoever that I can stream movie audio from the Apple TV to the Beam+Sub wirelessly? Airplay, 3rd party app anything PLEASE?? I really don’t want to return these speakers.

Hi!I have a Sonos amp in my outside patio and two Sonos Ones as a stereo pair in my living room. I used to be able to group them all directly on my iPhone with my Apple TV that is connected to a receiver in another room, and they would a play music in the whole apartment. That option stopped working all of a sudden. I did a little googling and found about this “Group non-AirPlay Products option” so I anxiously went to check… but in my Sonos app that switch is greyed out and I can’t toggle it. Can someone please help?

Hello! Did some Googling and reviewed quite some topics on here/Reddit/Unifi Community but couldn’t find anyone with the same symptom. I just recently bought some Ubiquity gear and got the majority of my devices on the new network. One of the things that I wanted to achieve was to wire all my devices where I can. This resulted in my Sonos setup in the Living Room beeing almost completely wired, except for the Sub. The setup is a “classic” Sonos surround setup with a Playbar and two Play:1's (and the Sub).The surround setup has went to a complete factory reset due to the fact that the remote of my new TV was not able to bind properly. This is still buggy but that seems to be another challenge I guess.Today, all of a sudden, a new device came up in my Unifi controller on the same port where my Playbar is connected to (and I don't use the second port on the Playbar for “daisy chaining”). While I was investigating this, 3 other devices (as in; unique MAC adresses) also showed up within the

Remote volume disabled by TV.New TV. Old Playbase.New Panasonic TV. Setup new panasonic remote with Playbase.All ok including old panasonic remotes.Except... playbase sound controls become inoperative on new panasonic remote when TV turned back on.Reregistered new remote many times which only registers when TV off !!When TV turned on then the new remote no longer controls sound on playbase. Old remotes still control playbase and tv no problem. All other functions on all remotes work fine.Is this an optical handshake or bluetooth  clash? All kit firmware fully updated.Seems to be new remote with playbase issue.  

I want to play sound from multiple sources on my Sonos speakers using the Sonos Port. I have a JVC RX-702B receiver (link to manual: http://resources.jvc.com/Resources/00/00/90/LVT1437-007A.pdf). Would it work to connect the Port's line-in to the receiver's DVR out/record? Will the digital connection from the Port to the receiver's digital in 1 (DVR/DVD) still work to stream from the Port to my non-Sonos speakers? It's there a better way? 

Hi,  I really need help because the SONOS experience is below zero and I am about to do things to it which I will regret. I have been a SONOS user for a long time and always have been happy with them. Lately I have a serious issue that bothers me so much. I have purchased a new TV Samsung Q60Aa 55. Since I have connected the Beam it randomly fails to detect it is installed using the TV speaker instead of the Beam. I try the settings, plug it out, disconnect the cable from the eArc connector, reinstall…. And after a while it seems to detect it until I turn off the TV and can start all over this very annoying time consuming issue. Help please. I have always enjoyed my Beam, which still works fine connecting to Spotify. But am unable to use it as a sound bar for the TV. Help..  BTW. It always has worked well with my previous TV LG branded.