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Contributor I
Dec 25, 2021 4:54 PM UTC
Answered

Congratulations Sonos - you're now so complicated - Everytime I want to play I must download an update

Why so complicated - your customers just want to listen to their music on their speakers.

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    ninjabobAnswer
    Chromatic Producer I
    Dec 25, 2021 5:44 PM UTC

    He has a point. I just wish it would actually - display the imbedded artwork - actually show the track playing. As a long term Sonos user with my own library the controller has systematically got worse and worse at doing the basics. It may well play Spotify et Al ok with artwork but not own library stuff anymore. I have 10 units and have been a Sonos fan but loosing my patience now. I recently had the choice of buying a Sonos Arc with Sub and decided instead on the Sony HT-A9 plus SW-SA5 subwoofer as I have lost confidence in Sonos.

    busy trying to edit the queue

    15 replies

    jgatie
    Dec 25, 2021 4:57 PM UTC

    Nonsense.  They average an update every 3 or 4 months.  If you only play music every 3 or 4 months, then music isn't important enough for your complaint.

    Go celebrate a holiday, troll.

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    istaboaAuthor
    Contributor I
    Dec 25, 2021 5:01 PM UTC

    Me thinks you’re the troll - 2 updates in the last few week, then today forced to use a complete new sonos app

    I have 8 sonos devices - used to be much simpler

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    jgatie
    Dec 25, 2021 5:06 PM UTC

    Me thinks you’re the troll - 2 updates in the last few week, then today forced to use a complete new sonos app

    I have 8 sonos devices - used to be much simpler

     

    Again, nonsense.  There is no brand new app. Do you actually believe Sonos did a release of a new app on freaking Christmas?  Just stop.  Go jingle some bells.

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    ratty
    Dec 25, 2021 5:23 PM UTC

    The last release was on Dec 7th. 

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    AjTrek1
    Dec 25, 2021 5:25 PM UTC

    @istaboa 

    You need to drop down on your knees and thank the Sonos gods for the updates you receive. LOL

    Seriously, you obviously don’t understand the reasoning behind updates especially ones that are incremental. Until Sonos releases a new product or feature the updates are typically to ensure your Sonos doesn’t crash either because of a discovered bug or the release of an update by a Sonos partner that require a Sonos adjustment.

    So chill out, stop complaining about nothing and enjoy your Sonos.  

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    Together Everyone Achieves More = T.E.A.M.
    ninjabobAnswer
    Chromatic Producer I
    Dec 25, 2021 5:44 PM UTC

    He has a point. I just wish it would actually - display the imbedded artwork - actually show the track playing. As a long term Sonos user with my own library the controller has systematically got worse and worse at doing the basics. It may well play Spotify et Al ok with artwork but not own library stuff anymore. I have 10 units and have been a Sonos fan but loosing my patience now. I recently had the choice of buying a Sonos Arc with Sub and decided instead on the Sony HT-A9 plus SW-SA5 subwoofer as I have lost confidence in Sonos.

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    busy trying to edit the queue
    Dec 25, 2021 6:29 PM UTC

    Wow. At least 4 televisions with Sonos HT systems. Joined forum today.

    DFTT.

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    AjTrek1
    Dec 25, 2021 7:08 PM UTC

    @ninjabob 

    Are you lost? Best Answer to what? I like feeding the TROLLS like you. Great to have some good laughs on Christmas? Got any more..bring ‘em! 

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    Together Everyone Achieves More = T.E.A.M.
    istaboaAuthor
    Contributor I
    Dec 25, 2021 7:12 PM UTC

    Actually, all the Sonos products I use for my TVs (3 beams, 1 soundbar/bass/surrounds) work quite well. It’s only when I want to listen to music off my iPhone, (Apple, Deezer), that I have to do so much updating.

    Yes, it’s probably my ignorance, but still… it was once so simple to listen to music on a quiet Sunday morning... and now it’s not.

    Frustrating for me.

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    Dec 25, 2021 7:40 PM UTC

    There is no reason why that should require updates. What you now say you own condradicts your profile..

    I shall suspend disbelief  for a moment and ask if you are using the Sonoa app to play or Airplay? 

    I suspect these are Apple and Deezer updates and nothing to do with Sonos. 

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