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Contributor II
December 11, 2021
Answered

Bright red light on connect amp

  • December 11, 2021
  • 7 replies
  • 1570 views

All of a sudden my connect amp started shining bright red out of the play/pause button when muted. How do I disable it? I can already tell that it is muted with my ears. I don't want to watch an annoying red light in my living room. 

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Best answer by Sotiris C.

Hello @lga1993, thank you for sharing that. The team is aware of the issue and will be working towards a fix in the future.

7 replies

Lyricist I
December 11, 2021

Sorry can't answer you but I have the same question. So also interested to know the answer. 

Sotiris C.
Sonos Staff
December 13, 2021

Hello @lga1993, thank you for sharing that. The team is aware of the issue and will be working towards a fix in the future.

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Arnie328
Avid Contributor III
December 14, 2021

I have the same problem.  Other than the solid RED light when muted…  the connect amp is working fine.  

Airgetlam
December 14, 2021

Hence the answer on the thread you opened. 

Bruce
Enthusiast II
December 18, 2021

Same here. Just noticed it and it’s bright and annoying. Makes it looks like something has failed. 

Enthusiast II
December 24, 2021

Black tape. If need be trimmed right down to led size. Fiddly but doable. 

Owner since 2006: Legacy System(8.4):3*CR100:1*ZP80:4*ZP100:1*Play 5. - S1 System:1*ZP100:1*Z120. - S2 System:5*Amp:1*Port:2*Five:1*Arc,1*Move:1*Play Bar:1*Subwoofer:5*Play1 : Long live the CR100!
Stanley_4
Grand Maestro
December 24, 2021

I use these or the black version of these on a lot of gear, very effective and easy to remove with no residue.

https://smile.amazon.com/LightDims-White-Dims-Electronics-Appliances/dp/B00OOA7Q3G/ref=sr_1_12