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My brother has an old Magnavox Grand Classic. I’m curious if there is a clever way to integrate this into the Sonos ecosystem. All I can come up with is tearing everything out of the inside and replacing with a One or maybe a Symfonisk. Is there a better way to integrate with more of the existing hardware?

When I play music through my Playbase I use the Sky Q remote to control the volume & it works perfectly.When I have the TV on I cannot get the Sky Q remote to play sound through my Playbase. I have been through settings on Sky Q but it only seems to recognise the Sonos Playbar. I have tried to click on Playbar but the Sky Q remote still does not change the volume.Connected to Sony 65AG9BU 4K OLED TV through optical audio output.Please can anyone help? Thank you

Hello,I bought a column by Sonos One Sl. How can I get sound to this speaker from Sony XR-65X90J TV?Until now, I have not succeeded (Thanks in advance for your consultation.Andrey

Hi Friends, I am having a strange issue. My Bluetooth speaker is connected to Windows 10 laptop but it is not emitting any sound. Any idea what could be the issue with it?

Hi,I have a Beam soundbar, first model. I connected via HDMI ARC with Sony TV. In the TV audio I can select between Audio1, Audio2 and pcm. The pcm works, but I think I'm missing several sound effects, Dolby, etc. If I select audio1, which is the first choice in the sony audio menu, the volume of the tv is really loud! Undistorted, simply very loud compared to normal soundbar audio (Alexa, Apple Music).So, every time I turn on the tv, I have to turn down the volume, and every time I turn off the tv I have to turn up the volume, as the music or Alexa is very low. It is not possible to change the volume of the HDMI input when I select audio1, from the tv. Instead, this control becomes available with pcm, but as I said, pcm is the very last choice! I really don’t know what to do.Is it a Sony or Sonos issue?Do you have some solutions?Thank you! 

Whenever songs are played through the songs speakers on the songs app, the tempo of the songs are sped up by about 5% which completely ruins certain songs that rely heavily on tempo and tempo changes.   is there a setting I can turn on/off or any troubleshooting tips to fix this?

Hi team,I have ruckus wireless controller and I am trying to connect sub woofer with Sonos arc and tv so i can not connect the sub woofer with system. same think I have tried with Airtel Wi-Fi dongle then all device are connect to arc. can you please help me out in the scenario. it is issues in Ruckus controller (security issue / blocking issue).or compatibility issue with Sonos devices with ruckus controller 

I have a sonos beam that I use in my room and I will swap between using it for my TV and for my PC. At the moment, I just unplug it from the PC and then plug it into the TV hdmi arc port when I want but this is actually quite a hassel with my cord management. My question is: is there any way that I can employ an HDMi switch so that way at the click of a button I can listen to either my PC or TV on the beam?

I currently have 6-ish devices passing HDMI through a 4k Yamaha receiver, sound to Polk Audio speakers.  I’m considering getting rid of all of the speakers in lieu of a Sonos soundbar and sub.  I still need to be able to pass my video signals through the receiver as my Samsung does not have enough HDMI ports to support all of my devices.   Is there a way to make that work and still play audio from all of those devices through a Sonos system? If not, what are my other options?   Thanks ahead. 

I purchased the Amp outdoor speaker combo from Best Buy and now want to add a pair of sonance rk63 rock speakers. I know you can hookup up 4 8ohm speakers to the Amp.  The RK83 ohm ratings says 8 ohm nominal and 6ohm minimum. Can I connect all 4 of these in parallel without any problems?  Speakers that came with the Best Buy kit are MAGO6V3.  Thanks!  

Help! I can’t access my sonos via the app. I can’t remember the email credentials from when I set it up but it looks like my old boarder hijacked it because when I try to use the app it requires an update and when I press on that it comes up with an email address requesting a password and it is not my email. He won’t give me the details and I’m not sure how to proceed. I just want to connect my new account to my old sonos. Any suggestions?

Starting this morning, I am unable to play any of my playlists (on Android and coming from Amazon Music).  When I try, it starts going through each song on the first album in the playlist and gives me a message that says "Unable to play [song title] - the song is not encoded correctly."  If I search for and play the album directly it works just fine, but I cannot play it through the playlist. Any idea why this would suddenly be happening for playlists that were working just fine yesterday? Thanks in advance! Cheers,Burt

Hi guys I own an old play:3 and two ones. The ones are in the living room as stereo pair and the sonos 3 is in the kitchen. I don’t want voice control. I have an oled tv that may benefit from a soundbar. Right now I’m somewhat confused on how to expand the system. The main thing for me is being able to listen to music on Spotify but get that rich and crisp sound I sometimes hear in bars or restaurants even at low volume. Can’t describe it any better.  Should I:1. fill up my living room with sonos ones everywhere? With one sub for bass? this seems to be the closest to the setup I see in bars and restaurants  get one arc / beam and use the ones as back speakers? How would this setup perform playing music?  add a second hand play3 and a sub for bass? Maybe use the two ones as tweeters? Wouldn’t I run into legacy problems with the 3? 4. Just get two fives and use the ones elsewhere in the house (bathroom, attic)?your input is greatly appreciated         

Hi im going to purchase a Sonos arc for my LG tv 49UH661V  and I’m hesitant on getting because I’m afraid the picture and the sound will not be in sync when using the sky Q box. I have read that this is something that cannot be fixed and I also seen my brothers tv at the weekend and he has the arc and it’s not in sync with tv which makes it very frustrating and he has tried all but failed to solve.ive a Sonos sound bar for 5 years and have no problems and want to upgrade to the arc but I’m afraid to spend the money and it not to be in synccould you please let me know if my tv will have the same problem or if there is a solution many thanks 

I am currently building and have a ok-sized family room/kitchen space. The living room space is approximately 22’ wide x 18’ deep. If I add the kitchen it is 22’ wide x 36’ deep. I am trying to plan for the space. I imagine pairing my ARC and Sonos Sub with a Sonos AMP that connects to in ceiling Sonance speakers. My question is do I add 2 pairs (QTY 4) Sonance in ceiling speakers or 1 pair (QTY 2) for my living room space? I considered doing 3 pairs (QTY 6) total Sonance in ceiling speakers with the one AMP in the entire kitchen/family room space, but figured I would like to treat more as two zones (one family room 2 pairs, and one kitchen 1 pair), but I know multiple zones on one amp is not possible.  Which of the following would make more sense: For the family room (22’ wide x 18’ deep); Sonos ARC, Sonos Sub, Sonos AMP, Sonance In-ceiling 1 pair (QTY 2) --- For the kitchen; Sonos AMP, Sonance In-ceiling 1 pair (QTY 2)orFor the family room (22’ wide x 18’ deep); Sonos ARC, Sonos Sub,

I have used the Amp connected to a TV via HDMI to act as the front of a surround system, left, right and phantom center channel, sub out and support Sonos speakers as rear surrounds.With the Amp set up in this configuration, running a powered sub from the sub out port, is that sub receiving the actual decoded subwoofer channel from Dolby, basically the .1 of 5.1 or does the Amp just use its crossover to feed low frequency from the left and right channels to the sub out port as it would in a stereo set up?Likewise, is the phantom center channel derived/created from the decoded center channel of Dolby 5.1 or is it purely simulated from the left and right channels?   

If I’m streaming Apple music, the Sonos app shows I have just under 10,000 songs. The streaming has been janky in the past and I get tired of Error 1002 when trying to initiate streaming Apple Music with all my songs.  I have a Mac mini with my Apple Music library downloaded onto it, hoping to avoid the problems that come with streaming Apple Music.  The Sonos app is showing a little less than 8,000 songs in my music library downloaded on the mini.  I’ve fixed all the old DRM protected files so they will play from my mini.  After a bit of sleuthing I discovered that all the songs “missing” from my music library on my mini according to the Sonos app are “Apple Music AAC audio” files. But they are downloaded to the music library on the mini.  So Sonos can’t play Apple Music AAC audio files except through streaming?

My sub will connect to the Playbar and everything seems fine except literally no sound is coming out. Yes, I have toggled the sub on/off button in the app!  However the Sub works if I connect it to speakers elsewhere in the house.  Move the Sub back to the Playbar and it’s silent again. Unplugged the Sub and Playbar many times hoping that would reset it somehow. No luck!All software is updated. Regardless of configuration, the Sub shows up in “About My System” without any red flags I can see. 

I have old Play 1s and want to add new Arc -- but Play 1 dont work on S2 -- will that work for surround? 

Hello,I am generally very pleased with my Sonos setup and it has revived my passion for good sounding music. I usually stream from my MacBook and generally have no issues, apart from when I need a break or a gap in listening. After a break I find it difficult to start listening again, Sonos just won’t seem to wake up? I am using Apple streaming and the only way I seem to be able to start listening again is to quit the Apple Music app, quit the Sonos app click on the airplay icon in Apple Music and select my room. This works but I’m wondering if I need to change a setting somewhere so that I don’t have to go through this lengthy process. Cheers, Simon

Hi,I have read so many different answers so here is my question: I got the new Beam with Dolby Atmos + SUB and i wonder how to setup my PS5 with it.I have HDMI from my Samsung Q85R arc to the Sonos Beam and from my PS5 to Samsung Q85R HDMI port 1.Which settings i choose for the best sound?TV, Soundbar or AV reciever?PCM, Dolby or DTS?My second question is when i shall choose Dolby Digital+ on my Samsung Q85R audio settings it jumps back to PCM but with Dolby Atmos setting active, is that normal? /Marco

It started a few days ago when I’m home, the song from “Queen - We will rock you” starts playing unexpectedly. I did notice that when it plays it’s through the Sonos app utilizing Amazon music streaming service. I unlinked the Amazon account and then linked it once again. I have submitted the diagnostics just now I don’t know what the next step in this process is, maybe if you can point me in the right direction. Thanks!  

Hi,The latest update brought some significant UI bugs. When I move mouse over UI controls they disappear (see attached screenshot). It works for all controls including menu and text boxes. Items may reappear if I move mouse very slow. But it’s unpredictable. I tried to reinstall the app with no success. I must mention that I’ve been using the Windows app for quite some time and it was always working fine. I use the latest (fully updated) Windows 10. Please help.Thanks,Dmitry 

When I stream/play my Amazon playlists on Sonos, songs are cutting out and going off and on. It isn’t every song, but it’s always the same songs that do it. But when I ask Alexa to play those same songs on Sonos, they do not cut out or go off and on. What am I missing?  

Hello,I have a Sonos Arc and a LG WebOS OLED tv. Initial setup a few months ago was fine between the two but now they no longer work together. The LG recognizes that there is a cable plugged into the HDMI Port 2 (arc port) but no sound. Volume button shows the grey circle indicating there is no sound.Message on Sonos APP : HDMI ARC not detected. Make sure the HDMI cable is connected to the ARC port and your TV is on.Following are the steps which I already performed after reading lots of advice:Reset factory settings of TV  Reboot and unplug source  Tried different HDMI Cables CEC/Simplink on LG is on. Sound option is connected to HDMI ARC and checked with all options (PCM, AUTO and Pass Through). eARC is turned off Checkec Arc port (HDMI 2 on side) Reset factory settings of SonoSI’ve tried it all and am no further ahead. Help!!!