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ckteoh
Contributor I
Jan 23, 2022 2:49 PM UTC
Answered

cannot connect to other phone?

hi, only one phone can connect to sonos one sl? other phone cannot connect ?

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    buzz
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    Grand Maestro
    Jan 23, 2022 4:39 PM UTC

    On the problem phone, uninstall the SONOS controller and re-install S1. During the re-install take care not to setup a new system, you want to join an existing system.

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    Grand Maestro
    Jan 23, 2022 3:36 PM UTC

    Up to 32 controllers can simultaneously be active. Make sure that your phone is using your main WiFi network, not a Guest account.

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    ckteohAuthor
    Contributor I
    Jan 23, 2022 4:12 PM UTC

    i tried use other phone but couldn’t find the device, is it my method wrong?

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    buzz
    buzzAnswer
    Grand Maestro
    Jan 23, 2022 4:39 PM UTC

    On the problem phone, uninstall the SONOS controller and re-install S1. During the re-install take care not to setup a new system, you want to join an existing system.

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    ckteohAuthor
    Contributor I
    Jan 23, 2022 4:56 PM UTC

    ok, will try , thanks

    any problem then i ask again

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