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I got this yesterday and I noticed something on both the sides of arc. Is this normal? 

...but trying to upgrade my Sonos app since installing macOS Ventura won’t  happen.This is the error: Which is as much use as a chocolate fireguard.Is this a known issue, please?

I have a Sonos Arc soundbar.  My Fios remote only lets me increase the volume but not decrease it.  The only way I can decrease the volume is by using the app on my phone.  I spoke to a Sonos Tech and he told me that I needed to contact Frontier to have them do something with my remote.  I did and was told that they do not have a remote to do what I want.  They said they no longer have my FIOS system and there was nothing they could do.  Is there a Universal remote control that I could use?  I prefer to use a remote that reduce the volume via my Phone.

Newly purchased two Sonos One’s. Set up was fine. But I can’t get the app to link to my iTunes library. Goes to link the. I keep getting this message. Any help would be gratefully received. I added BBC Sounds app with no problems at all.Moderator Note: Modified in accordance with the Community Code of Conduct - email removed.

My best friend has a Sonos Arc and I want to surprise him with a turntable but I have read you can not pair a Bluetooth turntable with the Arc. I have a cheap sound bar and play my Bluetooth turntable through it with no issues. Is that possible with the Arc? I am leaning towards the Audio-Technica AT-LP60XBT-BK. Any help is greatly appreciated! Thanks! Eric

Hi, I’ve got a number of Sonos products which generally work ok and can usually solve any problems that arise but I’ve got one now that has me beaten.I’m trying to play BBC radio stations on my Play 3 speaker. It shows up on the system list OK and will happily play TuneIn stations but when I try BBC stations I get the message “Unable to play the selected item”.My other speakers ( Play 1, Amp and Arc) all play the BBC stations ok, it’s just the Play 3 that wont.The only thing I can think of is that the Play 3 has been disconnected for about a year and has only just been switched on again. I updated the software on it and have tried turning it off and on a few times. Not sure why this would be an issue but it’s the only thing that’s “different” about this speaker.Any ideas?Thanks

My buttons are disabled on one of my play 5’s. Diagnostic report 1857851894 ”rebooting” the device enables it again. So not the toggle in the system menu. it is either the alarm function that disables it or the the combination of alarm and Spotify streaming as streaming to the other device does not affect/disable the buttons. it is also a new thing. (Max two months) It worked fine before.

I’ve just bought a sonos amp, i have a sonos boost already,are these two elements compatible or one replace the other ?thanks !

Hello. I would like to know if I can play the sound from my TV arriving on my Beam 2 on a Roam connected on wifi at the same time, as an additional rear speaker. Is there a risk of lag between the 2 ?

I’ve just bought a sonos amp, i have a sonos boost already,are these two elements compatible or one replace the other ?thanks !

I was given a Sonos ray by a family member no cables, it only has optical output , my Samsung TV only has HDMI ports, can I use the Sonos optical to HDMI adapter that you can buy. Thanks

Hi - my existing system is a Bridge, a Sonos 5 (version 1) and 2 of Play One (gen 2). Running on S1 controller as the 5 isn’t supported under S2.Cannot get a Play:1 to connect. Tried via WiFi and hard wired direct into Router and back of Bridge - no go.If I reset controller (on multiple devices - phone and PC) then select “new system” it finds the new component (only when hard wired) - the Play:1 and it works OK BUT the original 3 components are not seen. If I remove the ethernet cable to the Play:1, reset controller, it then finds the original components and all works as usual.In summary, adding Play:1 only works when hard-wired, and only by itself. It actually stops the original 3 components being recognised. All thoughts welcomed!

What’s the best Sonos speaker that would allow me to stream Spotify or YouTube Music using only an ethernet port? I no longer use wi-fi.

hello. We have a Sonos system, 3 Amp Sonos including 1 for the TV room. At the level of the TV room we have a beam, an amp integrated in the ceilings and recently a Sonos Sub. No sound comes out of the Sub, is this normal?

I have the app preferences for the Sonos S1 app set with both Show Lock Screen Controls and Home Screen Volume Control enabled.This makes using my Sonos equipment much easier as I don't have to find and launch the app when I'm just making minor adjustments.Yet on Android 13 neither of these show up.That is a big functional regression from prior app versions.Is this a known issue? Are there any workarounds?

Hello good people.  I’ve been lucky to have my Sonos system up and running now for about 2 to 3 years with pretty much no problems.  Over the past week, my system has started dropping audio or randomly skipping tracks.I made two recent changes.  I tweaked the wifi channels in my house.  Also, I introduced three new speakers into the set-up.  I have a lot of speakers so posting the network matrix is a bit tough.  I’m posting two pages of it here.  I can scroll to the right and see some additional info mostly all in gray with two green boxes.I’ve gotten rusty on the meanings.  A bunch of my devices are connected by ethernet.  Some are not.  I thought the ones connected by ethernet would show differently on the matrix but that’s not always the case on this one.  Anything here any cause for concern?Add’l info:  I live in a rural area in the middle of a bunch of acres with no one around me.  So no wifi conflicts at least from neighbors.  Thank you.  

We have 8 Sonos speakers in various part of our house with an ethernet cable connected to our sub which is part of a surround setup.  Is it productive to connect other speakers in the house to ethernet or is one enough?  Thanks!

I have since a month a sonos move. Its my 2nd one. The first one works ok. Thos new one doesn’t charge at all. No lights are burning nothing. It worked for a month a now it stopped. Reset doesnt work, reconnect doesnt. Nothing works. Unfortunately my 1st sonos move is 650 km away from where I am, so I cant verify what the faulty element is, the charging base or the Sonos. What to do now?

Hi,can anyone help me to link my Cronos ARC + SL One with Formuler Z10 Pro? What is the correct connection? Do I need an adapter for HDMI? thank you and have a great day! 

Hi, I’m pretty sure I know the answer to this already but just wanted to double check. I would love to be able to use a single symfonisk picture frame speaker as a normal TV speaker, playing out the audio from my freeeview box, fire stick etc.I don’t think it’s possible, is it. But is there any clever way at all?(my set up is that I have a projector and a sreen that comes down from the ceiling. All of my AV equipment - xbox, sky box, etc, is in a little fake fireplace thing directly beneath it and the symfonisk picture speaker would cover it all and conceal it absolutely perfectlty.)

Good evening all,I'm literally at my wits end with my Sonos setup now, we have just upgraded our WiFi router which caused huge issues with out sonos setup. Thankfully this afternoon I have managed to get everything working as it was prior to the router change.  However my wife had just tried to play music in two room. She simply tried to add the Move into the main livingroom group so that the same music was playing throughout just as she has done 100s of times.The app shows the action was completed successfully and that the audio output is playing in both zones however its not. The music will play on whichever device you have as a primary source but the group being added just remains silent. We have reset everything but with no luck. Does anyone have any advice or ideas on what's causing the problem.  Thanks in advance 

I have my Arc and Sub connect to QNAP NAS with .aif music files but playback is terrible. On the same set-up movies sound great and streaming music from Sonos radio sounds good. Wondering if other people with similar set-ups have the same problem? 

How do I register credits?

Hi!Are there any updates on the integration for Alexa and Sonos from anyone who has managed to link sonos and alexa in The Netherlands?I just bought a set of Sonos One ..and don't see Amazon Alexa as an option for voice assistant 😥I certainly wish I had researched this earlier. What an absolute bummer! 

I have Sonos equipment (amps, playbar, sub, Play:5) set up in different rooms of my house. I’m switching ISPs and need to migrate everything over to the new WiFi network. I’ve tried doing this through the Sonos app but have been unsuccessful so far. I’ve power cycled everything (repeatedly) but still get error messages or “unable to join network.” I didn’t do the initial setup of our Sonos equipment, an AV company did, so I’m wondering if I’m missing something.