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Can two headphone users listen to the same TV at the same time?

Hi all. Ive just got my new era 300s. Ive taken the old one sl's off the room on the app but am i best deleting and reinstalling the app before setting up the era 300s? Thank you

Hello, Just bought a Sonos Arc and found out that one of the streaming services on my Android TV provides home theater sound in AAC 5.1. After fiddling with the setup and looking on the Internet, I found that Sonos does not support AAC 5.1, and it is downmixed to PCM 2.0. Some questions:1-  Are there any suggestions how to get AC3 to Sonos Arc? I’m now using an Android player capable of software transcoding AAC 5.1 to AC3, but it’s not an ideal solution. Maybe there are hardware transcoders capable of the task? Or a system-level utility for Android? Or maybe some TVs are capable of such transcoding? The only one that was suggested up to now is to use Nvidia Shield, which is told to be capable of transcoding everything to AC3. Surely something else can then do it as well?2- What is the reason for Sonos to not support this format? Is there a chance we would get support at a later stage? Thank you in advance!

Hi,I have a facility with 5 Sonos Ports. each in different floor. each Port connected to dedicated Amp and speakers.All Ports reside on the same network (VLAN)the need is to be able to make the 1st Port determine the music that would be played through the rest 4 Port devices.Is that possible to do through using the Port devices only?thanks 

Just received the Sonos “Immersive Set with Beam” couldn’t wait to get it up and running. I’m in my 70s so please reply slowly…. Over the years I’ve had several systems that always allowed me to set a baseline volume level for each speaker in a surround sound configuration. I spent about 4 hours this afternoon on the Sonos App and no such luck.  I remember reading a blog about placing each ERA100 in its own room and going that route, with that, I was able to set the volume of each speaker but not able to save it when done.  Was hoping for the ability to save those settings that would stay proportional increased or decreased the grouping volume.  I though perhaps the “Zone” function would do that but didn’t have any luck.  Any help would be appreciated.

Hi there, just hoping to give this a bump since it has been a few months without an update to the app that might resolve this. Here is the relevant post in pour previous thread (unfortunately closed for inactivity): As of today we are still seeing a ?? for the CFBundleShortVersionString with the latest version as available via https://www.sonos.com/redir/controller_software_mac (“Sonos_57.22-67080.dmg”):Latets Sonos S1 App showing ?? for Version string  

Can you control sonos from more than one phone?

my Sonos has become so glitchy. It is almost unusable. It goes in and out all the time. Sometimes I get three songs in a row with no problem sometimes I can’t get one song in a row with no problems sometimes certain connect amps sync up sometimes times they don’t I’ve reset routers. I’ve unplugged all the systems. I’ve been having this problem that keeps getting worse. I have six Sonos connect amps a Sonos move and two Sonos play bars. Please help me 

Hi everyoneRadio France's FIP radio links load ok using the Sonos app on an iPhone, but have stopped loading on an Android phone. Disconnecting/reconnecting Radio France to/from the app makes no difference, nor does clearing the cache of the app or a reboot of the phone.I am trying to avoid reinstalling the app because I want to retain the data for my system's setup.Any ideas anyone please?

I have a Sonos One in my kitchen area that will start a timer if I say “Hey, Siri, set a timer for 10 (or whatever) minutes.” Occasionally, I’ll ask Siri a different question and the One will reply that it doesn’t understand the question or that it can’t do that.I’ve occasionally tried this with the two other Sonos One speakers I have, and they didn’t respond (to be fair, the kitchen One doesn’t always), so maybe my kitchen One is an outlier.Everything is up to date, fwiw, and this has been going on for quite awhile—I’m just getting around to wondering aloud what’s happening. I’ve taken to practically whispering to my watch or iphone but I’m wondering if anyone else has run across this issue?

I have quite a few playlists saved in the Sonos app. Most include tracks I searched and saved from Napster to my Sonos playlist. A few days ago, none of those tracks would play. An error message ‘lost connection to Napster’ would pop up and every Napster-derived track would be skipped over until the Sonos app reached a track sourced from a different streaming service. I did the usual stuff — cut the Napster connection, rebooted everything, reauthorized Napster, yadda yadda.Nothing worked. I reached out to Napster. Here’s what I got back:”Hello,  We understand how frustrating it must be to discover that playlists you’ve carefully built over time are no longer accessible. Those collections matter, and we sincerely apologize for the disruption this has caused.Napster is currently undergoing a significant transition. As part of this change, our traditional music catalog is no longer available. Unfortunately, this means that the saved artists, albums, and songs in your playlists have been r

Since the new software update last month I can’t airplay from my iPhone to any of my Sonos speakers. Play a track, select airply options and the speakers are all showing, once you click on a speaker, the tick comes up but no music plays.  after 3-5 seconds it times out and starts playing out of my iPhone speaker again.This is the same wether it’s Apple Music app, YouTube, whatever. So it isn’t a 3rd party app issue. Sonos is up to date on software updates and network updates. and yes, everything has been turned off and back on for a reset :)The Sonos app works fine and plays. speakers work fine with TV and also from my wifes Samsung phone she can play to any speaker, so it has to be an apple to Sonos connectivity issue specifically via airplay.  Any ideas??

I have a Play 5 that is connected to AT-LP60X turntable. For several years this has worked flawlessly. We noticed earlier this year that the records had a warble sound. Almost sounded like the music was under water. It was in the spring time and we got busy with summer activities. Now that it is cold and we want to listen to our music we are noticing it again. We changed out the needle and tested the speed of the turntable. All was good. Finally we hooked up some headphones to the turntable and the sound was flawless.  I tried some online recommendations and it really seems like an issue with the audio compression setting being removed from the Sonos application. If I reset the speaker, or change the EQ settings. The sound goes back to normal and the distortion is gone, but it will come back usually around 10-15 minutes later.  Supposedly this was an issue with the app update that was fixed. It appears to still be an issue for me. It is VERY frustrating to have invested so much into a

I have a Sonos TV system consisting of an Arc soundbar (wired), a subwoofer, and two Era300 speakers with Asus ZenWifi XD6 communications. The sound from the speakers is extremely choppy. It's impossible to hear the music. I previously had Sonos Ones instead of the Era300s, and I changed them to see if it was a hardware issue, but it wasn't. Now it's even worse. It stutters much more than before. I've tried everything: turning off the router, waiting two minutes, reinstalling the entire system. Even the recommendations given by IA: Disable Airtime Fairness, Disable QoS, Disable Wi-Fi 6 (802.11ax), …The Asus mesh system (one node on the same TV room) works great. Any advice will be highly appreciated.

Just bought a move (2nd hand). Never been used, sellers information. The speaker will not charge. Keep switching between fast twinkling red light and slower orange lights. Any idea? Anyone?

Hello, ever since the app update, I have been unable to create a room group without the playback stopping. Usually, I start listening in one room, then decide I want the playback in the full apartment so I attempt to add a room to the group. Every time, it stops the playback. Sometimes I completely lose the content I was playing and have to restart everything from the beginning. This happens no matter what service I am streaming from (usually spotify), and whether I create the group in the Sonos iOS or Mac app. So incredibly frustrating. 

I have a Port and a a pair of Play 3 as a stereo pair. Every time I stream music from iTunes I have to do the dance of remember in the Sonos App how to get the Port to play to the Play 3’s - can I configure the Port to always auto pair with the Stereo pai?

I had two play 3 speakers in my “Living Room” set up with surround sound. For some reason one speaker disconnected from the system and I reconnected it HOWEVER it did not go back to “Living Room” it created a new location “Living Room 2”. Now neither speaker talks to each other to create surround sound. How do I move the speaker to the “Living Room” zone and then reset both so they create surround sound. I tried unplugging and rebooting the speaker however every time I attempt to drop it in the existing “Living Room” grouping it goes back into “Living Room 2”. I tried several times and am toast. 

My name is David Salmon, and I’m an audio engineer and teacher with Captalabs.I’m interested in using your devices in our work in studios, schools, and cultural venues, where we regularly demonstrate audio production in Inmersive Audio to students, educators, and the public. All of these groups are potential buyers, and we showcase different tools and workflows during our sessions.We’re very interested in using your full immersive system. Since we work with a wide range of software in both professional and educational environments, we can offer practical feedback on workflow and real-world performance.If you’re open to adding us as demo partners, we’d be happy to take part. Please let me know if you need any additional information from us.All the best,

Hi there,anything new on the manual sorting topic of SONOS favorites within the SONOS app?It‘s almost one year ago, since the topic was taken into the team to discuss this feature request.  It’s a feature users requested now for years. kind regards,michael 

After setting up my arc ultra 2x era300 and sub should it look like this in app    

Many of my friends and I have noticed that as of now (updated Sonos app and firmware), Relisten will NOT automatically advance tracks when used as a streaming service within the Sonos App.  This is quite cumbersome for listing to concerts.  Please advise.  

Hi,I have a Sonos Arc which I already had voice assistant setup with Amazon Alexa. I received an email from Amazon, “Reconnect Alexa on your Sonos speaker.” I followed the directions from the email which I provided below to reconnect Amazon Alex to my Sonos Arc but it has been unsuccessful and I have been having issues.I followed the below directions but the first issue that I am having is in the Sonos App after I removed “Amazon Alex” in the “Voice Assistant” and tried to re-add it I get a new window that pops up, “Control Sonos with Amazon Alexa.” I followed the directions in the article, “Set up Amazon Alexa with a voice-enabled Sonos speaker.” But the problem is that after I click on Voice Assistants and then choose Amazon Alexa. It does not give me an option to choose my Sonos Arc and instead a quick help box shows up, “Control Sonos with Amazon Alexa.” I have provided a screenshot for reference.I tried searching online and the Sonos community on how to troubleshoot this but I hav

I got a new router. I’ve managed to set up my newer products (beam, sub etc) using the Sonos app and WiFi. However I just can’t get the play 5 gen 1 to connect. I’ve followed everything on the S1 app. Connecting over WiFi it stalls after “join Sonos network”. connecting with Ethernet cable it stalls on “hear the chime”. The play 5 chimes but the app doesn’t recognise it. it was working fine on my previous virgin wifi, but just can’t get it going on new Vodafone power hub. The hub output seems to be 2.4hz. please can anyone help? 

Can someone with Sonos explain to me why I cannot play more than 3 speakers at once without my music jumping from speaker to speaker. This is constant, and never ending. I’ve spent tons of money over the years to outfit my home with 10 speakers, including a Sonos Move. They have NEVER, EVER, worked properly. I have asked for advise on more than one occasion and have gotten nothing but “it’s my wi-fi”. I have reset all my speakers more than once; I have unplugged each one and readded them, and just two days ago I deleted my entire system and created a whole new account and added each speaker back. None of this has worked. Not only does the music jump from speaker to speaker, but no song finishes to the end before the next song kicks in. Though I am completely done with this trash company, I am stuck with what I have and would like it to work correctly. It would be nice to know if anyone else is experiencing these issues.