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From yestwrday my S1 system refuses to play soundcloud songs and say that all are encoded inccorrctly. Anyone else experiencing this? Last time I had trouble with Soundcloud service it was a failure with the plugin.. and was fixed centrally.All other services are working fine!Thanks in advance! Are

*Why did I lose more than half of my speakers? This is just too bad, more than half of my speakers has suddenly lost connection. 

About 4 weeks ago Alexa says “playing Jimmy Buffet on Pandora, hmmmm I’m having trouble playing that right now”Disconnected my router, unplugged my Sonos speakers, unlinked then relinked Amazon music and Pandora in the Alexa app, deleted the Alexa app and reinstalled it. Can’t get Alexa to play any music. Anyone have similar problem? Or fix?

The Play:5 works intermittently, and the longer it’s on the more stable it gets, even to the point of no interruptions. 

I have been streaming Spotify on the highest quality music for years. now with update from Spotify streaming Flac but speakers does not switch from 320K to FlacI have a Beam and Play3 pair and Play1 pairs in other rooms. iPhone as a controller. Do these older Sonos speakers support Spotify Lossless audio?Is Spotify now streaming in Flac or do I just have to wait until October 

Both of my Play 3 speakers quit working around the same time and now wont turn on. I have tried the factory reset by unplugging, holding the play button and plugging back in. No luck and no light with either one. Any suggestions? Thank you,

Well BBC Radio 4 and all the other stations no longer list in SONOS or in TUNEIN. As of this morning (8 am EDT)  I have R4 set as an alarm and it worked yesterday and today not. BBC Sounds does not show up in services. NONE of the BBC stations show in SONOS Radio or in TUNEIN In the TUNEIN app on my iPhone to which I have a paid subscription BBC Radio 4 now shows the following message.     Regional Restrictions    This station is not available in your region. Honestly this is so upsetting … BBC itself said that BBC RADIO 4 and WORLD SERVICE would be available TO ALL ANYWHERE.  And now they are taking it away ???That is the article where they said that https://www.bbc.com/news/articles/c8j1m721mp2o“The BBC has said its radio stations will continue to be available for people outside the UK to listen to live after BBC Sounds access is restricted for international listeners.The BBC said listening to BBC audio programming on non-BBC platforms would not be affected by the change.”There is no

Hey up until today I’ve had no issues listening to BBC 6 Music through the Sonos Radio app but now it’s saying “Couldn’t Play Content, Try later” Anyone know how to fix this? 

Bbc radio 6/6 music suddenly stopped working in the netherlands. Anyone with any tips? 

Is it true that the iOS app and the soundbar have to use the same SSID even 2 SSIDs are on the same network?

I’ve had Sonos since their beginnings with still 5 speakers amps port etc from 1st gen and no one wants them!  They have always worked without ZERO problems.  I’ve since renewed to the “newer” versions, with a slew of new speakers amplifiers port etc.  Boy oh boy what a nightmare I live about once or twice a month...for no apparent reason.  Nothing has changed on my Internet supplier other than the last 4 years I’m now at 1Gig fibre install.So, one day I see 2 of my 12 speakers, Sonos tells me to reboot my “modem”, why I don't know cause it comes back with maybe 3 of my 12 speakers...Sonos keeps telling me it's on my end.  I get frustrated and hangup (politely). a day later all 12 speakers are all there and working magically.  Another day all speakers are not there, so I go to every speaker and reconnect with the app.  If you have enough speakers in a house and need to re-connect all 12 speakers...it's an arduous task.  After all this is done they all work.  Now since yesterday, on my

I’ve been reading a lot of information here, on Reddit, on Synology’s site (my router is Synology), and on Apple’s communities. I’ve also done many web searches and AI chats. Finally, I chatted with Sonos support and talked by phone (lots of time spent). The Sonos support included sending diagnostics a few minutes after the problem on three different occasions. Most recently, I did some digging with the help of Airplay documentation and searches. What I’ve found is that my Arc Ultra and Era 300s do not appear to be advertising AirPlay via mDNS correctly. My Sonos Amp is working fine. Here are technical details:SummaryMy Sonos Arc Ultra ("Bedroom") is advertising its AirPlay service via mDNS, but it consistently uses flags=0x4 instead of the expected 0x804. This prevents it from appearing as an AirPlay target on iOS/macOS devices, despite being on the same network and access point.Network SetupRouter: Synology RT6600ax (SRM 1.3.1) Mesh: Synology mesh nodes, multicast forwarding enabled

I’ve seen variations of this problem specifically with spotify going back at least 4 years. Does anyone yet know if this is a sonos or spotify issue? In my case the service connects fine, but after 3 or 4 songs sonos starts skipping songs with a “file not found” error, and eventually stops after skipping several. I can correct it by manually pushing play on any song on the playlist and it resumes fine (for a short time).Based on what I’ve read elsewhere a few clarifications:affects both spotify only and mixed source playlists when spotify songs are included (and only breaks on spoitfy songs). I’m using spotify as the service within the sonos app. Phone or PC app does not make a difference. I’ve already unplugged and rebooted the entire sonos system I’ve removed and readded the spotify service No other service I use (including local NAS files) has this problem I have a very robust home ubiquity unifi wifi network with no connection issues on any devices and all 13 sonos speakers have re

Hi  I’ve been trying to add YT Music to Sonos S1 app but I’m getting Connection Error.  I’ve tried multiple times, logged out from the app and logged in again, uninstalled the Sonos S1 app and installed again.  Nothing helped.  I have other services added, Sverige Radio, Spotify, SoundCloud andd TuneIn.  Please advise how to resolve adding the YT Music service.Rgrds://Ingvaldur

They’ve had a long time to fix it, but its still unstable and lack elemental features. Have they learnt nothing? After trying to connect a new unit several times today I was left with several new rooms in the app, all unavailable because the unit crashes, but I can’t delete the rooms because the unit is not connected. Huh? Basic UX principles should be applied. 

Hi all, so I am dealing with an extremely frustrating issue involving connected services in the app.  One particular account (Audible) wasn’t working right (would only list items in my subscribed library but not play them) and so I figured I’d remove it and re-add but all the Sonos Android app does is give an error saying the account can’t be removed.  Nor can I add another instance of (more errors).  I tried the same on another phone.  I also tried the Windows app and it shows all my other connected services but not this one.  Trying to add it again in the Windows app also results in errors.  Why is Sonos being so stupid about this?  Tech support did not provide any solution and I’ve done all the useless restarts of routers, apps, etc.  Is there really no way to force remove a bad service connection from the list?

My S1 set up includes 3 x S5 speakers. 2 are set up as a stereo pair and the 3rd as single room speaker. Over the past few weeks these speakers have started continually dropping their volume when the system is first used in the morning. Increasing the volume works, either by using the app or the volume buttons on the speakers, and corrects the volume for a short while and then it drops again. At the same time the lights briefly flash orange before returning to static white once the volume has dropped.  After an hour or so of use this settles down and the volume remains stable for the rest of the day. The other speakers in the system are not affected, several x  Play 1 and a Beam. I have tried unplugging them for a short while before plugging them back in and several times unplugged all the speakers and router but this hasn’t improved the issue. I also have a Roam which operates separately using the new App.All system updates have been made. Curious why this should have suddenly started

Recently, I’ve had trouble with nbc—I can’t hear the sound from the sports announcers. If the ref speaks, I can hear him. On those same broadcasts, some commercials aren’t playing all the audio either. It had always worked in the past, but stopped a week or two ago. 

Is my SONOS ROAM dead if I have a steady red light at the bottom of the product when plugged for charging? Light goes away when I disconnect the power cord. I have tried a reset but it doesn’t help

For the past couple of months, I’ve been having trouble with Audible. I’ve been an Audible user since 2000, and I’ve played it on Sonos for almost that long. It is only recently that I’ve had a problem. The book will suddenly stop. Sometimes it will start again but at random places. It could pause at 3 minutes into the chapter, then start again at 2 minutes from the end. When it starts again, the timer shows it is still at 3. When it gets to the end, it might go to the next chapter or back to a random place in the chapter.A couple of months ago, it wasn’t this bad. It would just pause and then resume on its own. I thought that one of the speakers heard its wake word. I have two Sonos smart speakers. I also have several Google and Amazon smart speakers around the house. I no longer think that is the problem. That is why I’m asking the community for help.

Hi allmy beam keeps dropping out after a couple hours of watching TV. Connected to 65” Samsung Tv (18months old) sound just disappears and I have to switch it back to TV sound, unplug the beams power, plug back in and it comes back again. All updates have been performed and I’ve even laid 7m Ethernet cable under the floor and wired it in to my router so I know it’s not a WiFi issue.  any help and advice would be greatly appreciated 

I have an ARC Ultra in my living room and a Ray in my bedroom.When I use the iOS app to try to start music in the bedroom, I get an error the like “The connection to the server timed out” or “Something went wrong.”When I use the app to try to start music everywhere, it plays in the living room but not the bedroom.Once I have it playing in the living room, I can use the voice assistant to group everywhere, and once it’s playing everywhere I can stop it in the living room and keep playing it in the bedroom.What’s going on? Can I fix it or do I just live with the workaround?

I have a sonos system in which there is a duplicate room (living room). The pair of sonos 1's appear in one room while the sonos arc and sub appear the other.

One SL and Era 100 can each be paired with Beam Gen2 as rear speakers. My question is: Can I pair them in a mixed configuration, using one One SL and one Era 100?

Can’t get the microphone to work so not able to connect using alexa