I have a Sonos Beam 2 which I want to connect to a Samsung Frame TV which uses a separate control box for all connections. This control box is 15.meters from the TV and Sonos. We have tried to connect the Sonos to the control box across CAT5E/CAT6 cabling with an HDMI extender at each end to enable the HDMI inputs into the Sonos and Samsung control box. The problem is the Sonos is now flashing white and orange and sound volume is limited to level 15. Can anyone suggest a way to resolve this problem?
Answer
connecting Sonos Beam 2 to Samsung Frame TV over Cat6
Best answer by Stanley_4
HDMI extender? Did you verify it was eARC and Sonos compatible? Why didn't you use a standard cable?
The LED blink is here:
https://support.sonos.com/en-us/article/sonos-led-lights
Flashing orange and white
The status light will flash orange and white when your Sonos product is updating.
If you’re resetting your Sonos product, the status light will flash orange and white while the reset is in process.
In rare cases, a flashing orange and white status light indicates a fault condition. If the product is an Amp or Connect:Amp, see our article on no sound from Amp with a flashing orange and white light for troubleshooting steps. Otherwise, contact Sonos Support.
HDMI extender? Did you verify it was eARC and Sonos compatible? Why didn't you use a standard cable?
The LED blink is here:
https://support.sonos.com/en-us/article/sonos-led-lights
Flashing orange and white
The status light will flash orange and white when your Sonos product is updating.
If you’re resetting your Sonos product, the status light will flash orange and white while the reset is in process.
In rare cases, a flashing orange and white status light indicates a fault condition. If the product is an Amp or Connect:Amp, see our article on no sound from Amp with a flashing orange and white light for troubleshooting steps. Otherwise, contact Sonos Support.
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