i have a arc a gen 4 sub and pair of play ones.i cant get the gen 4 sub to pair what do i do
Answered
cant pair the gen 4 to my system
Best answer by AjTrek1
I think
Jokes aside….to your question first things first:
- No matter where you are trying to use a Sonos Sub the proper terminology is “Bond or Bonding”.
- “Pair or Pairing” is only correct if you are trying to create a stereo pair with two like speakers.
Play:1’s can be used as surrounds with the Arc as are other speakers shown below. You can follow this link for more information.
- To add surrounds to any Sonos soundbar follow the instructions in this link.
- To add the Sub 4 to your Arc (Home Theater) follow the instructions in this link.
If you have additional questions or we’re still not understanding your issue please come back for additional assistance.
Note: In the link to add your Sub 4 please pay attention to products it cannot be “Bonded” with.
To the best of my recollection, the PLAY:1s can’t be used as surrounds for the Arc. Try setting up your system without the surrounds. You should be able to bond the Sub gen 4 with your Arc.
If memory serves, the min spec on the Arc for surrounds is the Sonos One, or higher.
I think
Jokes aside….to your question first things first:
- No matter where you are trying to use a Sonos Sub the proper terminology is “Bond or Bonding”.
- “Pair or Pairing” is only correct if you are trying to create a stereo pair with two like speakers.
Play:1’s can be used as surrounds with the Arc as are other speakers shown below. You can follow this link for more information.
- To add surrounds to any Sonos soundbar follow the instructions in this link.
- To add the Sub 4 to your Arc (Home Theater) follow the instructions in this link.
If you have additional questions or we’re still not understanding your issue please come back for additional assistance.
Note: In the link to add your Sub 4 please pay attention to products it cannot be “Bonded” with.
I just peeked at your profile which indicates that you have a Play:5 (Gen1). That speaker isn’t compatible with the Arc nor the Sub 4. If your Sonos previously only consisted of the Play:1’s and Play:5 (Gen 1) then the Play:1’s must have been downgraded to S1 compatibility to match the Play:5 (Gen 1). At this juncture to make the Play:1’s compatible with the Arc you’ll need to factory reset them to make them S2 compatible with the Arc. If you still want to use the Play:5 (Gen1) you’ll need to setup a separate system for it.
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