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 I just bought both a new TV LG OLED G4 and a Sonos Beam. When I try to paid the Sonos to the tv via the app, even though the Beam is connected to the tv via HDMI eARC, it says that TV speakers not connected and I can’t get my Sonos beam to work. The TV does recognize that the soundbar is connected, tho.

I’ve just put Sonos Era 100 in my workshop. But “workshop” isn’t an option I can choose as a room name. Is it possible to customise the list of rooms that Sonos provide??

I was one of the many users who experienced issues with the app re-write, but slowly, very slowly most the issues were fixed. Then a few weeks back there was a minor app update, supposedly to fix bugs and improve reliability, but it has had the opposite effect for me. Issues have included:* Being logged out repeatedly* Having individual speakers disappear - particularly my Beam.* Having the entire system temporarily disappear* Having my favourites or recently played lists grey out / disappear.Nothing has changed on my network. Its a simple single wifi router network in a freestanding house with little network interference. Router is a ~9 months old mid-range TP-Link.This is driving me nuts. I was finally not detesting using this system and now I'm back to wondering about the resale value.Have others noticed recent downgrades in reliability? What can be done? 

Je n arrive pas à connecter l enceinte des graves à mon nouveau réseau 

Sono Arc ultra avec 2 Sonos Era 300.dès que j'utilise avec la TV, ou boîtier TV les deux Sonos Era saccade, ou lag. c'est insupportable ce problème. Modification du modérateur : Google Translate- Sono Arc ultra avec 2 Sonos Era 300.Dès que j'utilise les deux Sonos Era avec la télé ou le décodeur, j'ai des saccades ou des ralentissements. Elles sont positionnées à côté de moi abAvec le wifi en face dans la même pièce. Ce problème est insupportable surtout avec un système à ce prix.

As per the Oligo Airborne announcement, some high level exploits using AirPlay have been made public.  Tow of them - CVE-2025-24132 & CVE-2025-30422  affects Speakers and Receivers made with AirPlay SDK. Can someone from Sonos comment on whether Sonos products are susceptible to exploits, and if so, when they will be patched, and any products that may not be patched?thanks,Rob

Current setup: Playbar, 2 ones and sub. I'm thinking about upgrading to arc and 300s to get at Dolby Atmos sound.Is it possible to wall mount the 300s or just put it on a table behind the couch (I'll remove the airhockey)?I'll probably keep the setup if If I can't get 300 positioned properly.Thanks  

I have a full sonos setup with sonos sub playbar and the other small speakers, i just ordered a laser light for partys but i did some research and found out sonos does not have any way to connect to DMX? Does anyone have any other suggestions/ recommendations/solutions??  can i forexample connect to my sonos system on s pc and run a dmx cable from the pc to the laser?

I recently purchased the arc ultra and it's amazing. I have 2 choices for my next purchase due to budget constraints.1. Sonos ERA 100 with Sub 42. Sonos ERA 300 with Sub Mini What do people recommend? Uses mainly for TV and sports. Medium sized room about 3ft from TV. 

I noticed that after updating the app and speaker firmware, when I unmute by clicking the mute button, the volume jumps back to what I set it to but no music plays from that speaker. After a few seconds it drops to 0. This only happens with airplay. This is not happening when using bluetooth or playing directly from the app. 

New generic batteries don’t seem to work ?   

I received a shipping label from the trade in program. I packaged and sent my Play 5 and it was received by Sonos 1 week ago. when should I expect to receive notification of a credit amount available to shop with?

I have one account with multiple systems.  Am I able to name each system under Switch System, instead of it saying Sonos System 1, Sonos System 2 and Sonos System 3?  I can’t seem to find a place on the app to where I can change the name.  For example, Book Store, Skybox Suite etc. Your help in this matter is greatly appreciated. 

Given the system/configuration: Room 1 with a TV/Ray and Era 100, and adjoining room 2 with a TV/Ray. Sourced from room 1’s Ray, but muted so that sound is only playing from the room 1 Era and room 2 Ray.It is awesome that Sonos supports this configuration. However it is impossible (so far as I can tell) without the Sonos app to restore this configuration when it is lost. And, even with the app, it can still take several steps (and become frustrating) to restore it exactly as described, and very challenging to train someone unfamiliar with the app (i.e. just make it work they tell me).So my question is what is the easiest way to set / restore that configuration?I have tried, for example, to use Sonos Voice (talking to the Era since the Ray’s done support voice), e.g. “hey Sonos, source room 1 ray from the TV” almost works but breaks the TV/Ray off from the original group (and starts playing the Era’s previous source on the speakers left in the broken group). 

I want to connect my PC to sonos ray through wifi or ethernet, I could not find any tutorials on how to do it

Hi everyone! I am not familiar with the new Sonos version.How can I find music by styles or song names, as well as radio stations by country?

I have a Sonos Era 100, and I’m in the UK. I want to use BBC Sounds but it’s not showing in the list of services on the Sonos app. After an hour of chatting with support, they told me my country was set to US and I needed to change it to UK. The problem is that I can’t see the country or my address in the android app, so I believe the only place I can change it is on the web? While I appear to be able to log on (I enter my username and password) when I click on the head and shoulder icon to access my profile, I get a black circle spinning on a white background… And it fails to load. When I explained this to Sonos support, they just said there was a “temporary” problem with their website. I have restarted the Era 100, the router, my laptop, and the router, and I have tried this several times over the last week and I have still not been able to load my profile. I think it might not be a temporary problem after all… anything else I can do? 

HelloCan someone help me please I have been battling Sonos for the last six months when I first introduced arc sound bar my old solar system freaked out and crashed everywhere after battling with Sonos I have upgraded my whole system to 300 and 100 and a sub 4now the equipment is all new what I have noticed is my problemI have a western digital my iCloud that has had all my music on there previously and worked fine on my network now since I've upgraded the playlist have MP3s added into it now which do not apply I can't understand itI have re-imported all my music back into iTunes then converted over to the western digital cloud then done the conversion of the addresses of the music for Sonos to find but I am still picking up MP3s in the system which will not play can anyone advise me pleaseI have re-imported all my music back into iTunes then converted over to the western digital cloud then done the conversion of the addresses of the music for Sonos to find but I am still picking up MP

Hi, Has anyone noticed there appears to be a bug with the Sonos app / Sonos Ace Noise Control functionality?  Selecting the noise control options with the Sonos app on Android does not change the mode on my Sonos Ace headphones.  The function can be changed directly on the headphones and reflects in the app when it changes, but it cannot be changed from within the app itself.

Hi all,I'm not sure if this issue has been reported before — I couldn’t find anything similar after searching.I’m using a Sonos Era 100 speaker for Microsoft Teams calls on my HP EliteBook 630 G10, connected via Bluetooth.The issue arises when I answer or start a call (either incoming or outgoing). While the ringing sound plays normally, once the call is connected, there is often a delay before I can hear the other person, or sometimes I hear nothing at all, regardless of how long I wait. In those cases, I have to end the call and try again.Additionally, Teams chat notification sounds are inconsistent — they play only sometimes, almost as if the speaker is in sleep mode and doesn’t always "wake up."I’ve already tried several things, including disabling Hands-Free AG Audio, perform all the updates etc. but the problem persists.I understand the Era 100 isn’t Teams-certified, and otherwise it works great (especially for music), but since I work from home, a reliable Teams experience is es

SO I have an Ultra Arc, 2 rear ERA300’s and Sub.My question is, Sonos doesn’t support DTS:X so what happens when you play DTS:X content?  

I am on version 16.1 and I have not updated the Sonos app since the major meltdown with the release in May of 2024. I have seen all sorts of posts on the web as well as within the forum but it all gets complicated to know for sure whether I can finally come out of the woods and count on Sonos to deliver.My music is ALL on my local Synology NAS. I use PLEX to select from my nearly 1,000 playlists. I am in the media/radio business so it’s all part of my deep and robust library to fit my whatever mood.  I NEVER stream using Spotify, iHeart Radio and other streaming options.  I have all the music I want and need and continue to add to my library.  If the group could confirm my questions/concerns below, I would be grateful. And if you can share any screenshots of areas showing that it’s working, that would be appreciated.Will my local library show on the latest version of Sonos? Will all my playlists currently available on my Sonos app show up on the latest Sonos version? Does selecting var

We recently purchased Polk wired speakers for our outdoor patio setup, but when we try to play sound from the tv through the speakers, the sounds comes out glitchy and cutting out. How do we get this to stop and get sound without the glitchiness. When we play music through the speakers from our Spotify or Sonos app we do not have any issues with the sound.  The sound has been run out of the tv via HDMI and optical cable, into the house and down to the basement where it is then connected to the amp. 

Beam Gen 1 connected to HDMI2, eARC port.2x One SLs setup as surroundUsing official sonos HDMI cableWIFI connection to BeamEthernet cable to TVthis setup worked fine with 43” LG for last 5 yearsupgraded this week to a 42” OLED LG C4, fresh out the box.No DVD, Bluray or STB. Streaming apps only. Soundbar receives Dolby 5.1 from onboard Apps - Netflix, Amazon Prime, Rakouten, Now TV etc. as expected. Sounds good… except every second appears a lag or drop in volume. Happens no matter what the streaming app being used.Tried all the Sound Format settings, eARC on / off, CEC SIMPLINK on / off, changes to Auto / Passthru / PCM, changes to digital sound format MPEG/DD5.1/DD5.1+/HD ACC something / AutoProblem only goes away when output format is set to PCM. But then this is only Stereo 2.0, losing the surround etc.Haven’t tried Optical yet, because I can’t find the Beam adaptor. May need to order one onlne.Tried turning everything off 2 mins, on again [at the wall, not standby]. 

Hello - is it possible to connect my Sonos Move 2 to an existing S1 system? My current system only has S1 components (all connects). I recently purchased a Move 2 but it seems as though it cannot be setup using the S1 controller and asks to use the new Sonos app. When going to the new Sonos app I cannot add it either because I cannot join my S1 system via that app. Please let me know!