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Why is it every few months an app update bricks all my speakers!!! This just keeps getting worse and worse. What kind of a company is actually coding this rubbish???

Whem will Trueplay be supported on the IPad Air, and why is it currently not supported?

have just purchased sonos era 300 when i try to connect to wi fi it tells me that it can only connect to 2.4ghz my router is less than a month old and works on 5 gh7

Has anyone figured out how to get Pandora Modes (e.g. Deep Cuts, Discovery, Energy, etc.) working in the new Sonos iOS app?   I’ve found several year-old locked conversations on this topic.  None have any real solutions.  Some blame Pandora for the problem - which I’m not buying because I also use the Sonos app for Mac and Pandora Modes work just fine. (See below.)  So Pandora’s APIs work. While we are at it - I’ve closed the “Alexa AWS October 20 Outage” notification banner 15 times while writing the few sentences above.  Way to go Sonos: keep reminding us of how your software is constantly broken - and how you focus on your needs instead of your customers…. but I digress.    

I have an Arc ultra with two Era 300 surrounds and while the system is functional when the surrounds are grouped with the arc ultra, the sound from them is modulated, by which I mean it gets quieter and then back up to normal volume, then quieter then back up to normal volume at a rate of about twice a second. This modulation happens with any sound source if the Era 300s are grouped with the arc ultra. However, if they're ungrouped they play normally with a consistent volume and there's no modulation effect at all so the problem is definitely associated with grouping them with the Arc Ultra. Has anyone else experienced this problem?

I can listen to Classic FM live via Global Player on my Sonos system with no problem.  But how do I play something that’s available via catchup in Globalplayer?  I’m currently playing it through my PC speakers with globalplayer.com in my web browser.

I have a the Sonos Amp and I’m trying to connect it to my surround setup, which consists of the beam, 2 era 100’s and sub mini. I have a U-turn orbit turntable it has a built in preamp and I’m using av cables. I’ve tried to setting up the amp as a part a surround system with just my beam and sub and nothing plays. I even tried grouping it by having the amp by itself and having my beam, eras, and sub as one system and still nothing. It doesn’t give me the option to add the amp to the system. Any suggestions?

Hi everyone,I’m looking to use Sonos products as my main PC speakers and wanted some guidance from people who’ve tried it. I know Sonos is designed mainly for Wi-Fi streaming, but I’m curious about the best setup for desktop use.I’d like to know:– Which Sonos device works best for PC audio?– How noticeable is the latency for videos or gaming?– Is there any reliable workaround to reduce delay?– Would a Sonos Amp or soundbar (Ray/Beam/Arc) be a better option?Any recommendations or real-world experience would really help. Thanks!

Anyone here have issues with Trueplay it starts of ok and just stops I get the follwing message: trueplay something went wrong we are unable to custom tune, both my IOS and Sonos app are updated, reset my router, I can't get it to work, I even deleted the app and reinstalled and I’m getting the same error. 

Hi Community, I have a pair of Fives and Sub 3 set up in a 28’ X 18’ foot open space..  The Fives are wall mounted and centred on the long side.  Space has concrete floors with rug and soft furnishings in the middle, the space is open timber frame construction, with a peaked ceiling height of 28’ and large wooden beams breaking up walls.  I’m thinking of adding a single Era 300 opposite the Fives to fill in the sound.  Also, unless I can reverse the L-R of the Era speaker, it seems it would be firing opposite to the mains.  Music only. Thoughts?  

does anyone else have problems hearing speech on the sonos arc? even with speech enhancement on i still have to turn my volume up super loud for the speech scenes and then when theres action the system is way to loud so i have to keep turning it up and down constantly... its very annoying for the price you pay, plus i have two rear one speakers, but that only helps if the voice is coming from the back with the ambient noises, i have tried all settings the rear on full, the rear on ambient,  speech enhancement on, speech enhancement ofg, sub up, sub down! there is just not enough features on the app. i really hope sonos correct this in the very near future. especially for films like the titanic its the worst trying to hear what is being said.

Ace swap back feature not holding last volume. Have to go use phone to set volume  back to where it was before swapping. Using feature control on headphones is reason i bought the ace headphones!!! And also find it annoying to have to turn down the ray when I switch back Whats up sonos?????

My music library is on iTunes in my pc. I have 15 discs with various artists in each disc. When connecting my music library to sonos it splits each discs into sub-discs. For example a disc with 20 songs by 4 artists will be dived by sonos in 4 four sub-discs, one for each artist. How do I avoide that?

Hi, I have a stereo pair and have my turntable plugged in using line in. My question is, can I add my CD player to the line in on the other speaker in the stereo pair? So a source into each line input. Naturally, I’d only only be using one at a time, but it would save the need for an additional pre amp. Thanks

Hello, I just upgraded my Arc ultra and 2 Era 300 to sub 4. Unfortunately the bass from sub is very weak even after Trueplay adjustments. Frankly speaking bass is better without sub4. Increasing sub volume to 11-12 gives similar bass experience than arc and era alone. Something is for sure not right here. I will be glad for any suggestions

My Play 1 produce a distorsión only with high notes, what can be the cause and how can I fix it. I have it in surround mode and the other Play 1 does not have that issue. 

I just purchased 5 Era 100 for my office.  My office already has a Port and three One SL’s in the system.  I connected the first three Era 100 with no issues.  However the last two connect to my phone, but won’t connect to the wifi.  I have factory reset, system update and reset my phone.  I have located the speaker to different areas of the office including right next to the router.What else can I do?

Hello,I just received a pair of ERA 100s.  I am able to link my beam to one ERA and listen to the TV.  The TV remote controls the volume on Beam.  TV volume on ERA has to be controlled via app.  Is there a way to link the two where the tv remote will raise and lower the tv volume through the ERA and Beam at the same time?

I used to have a workflow that did it’s job as long as I was on S1 and iTunes. ChronoSYnc syn<ced the whole library to my Synology NAS(DS413j), Smb1 was allowed , the User, used for SOnos had all the reading and writiging rights for all shared folders and subfolders. Now, I felt I needed to move on to the new apple ecosystem with Music, Books, Movies, Podcasts and so on. Now, since the ist no automatically created iTunes Library.xml anymore I tried to create this by hand and place it in the NAS share used and indexed by Sonos.I alos trief to create m3u playlissts and to adapt all paths to thecorrect  NAS  paths. However, I cannot find any imported playlists in Sonos. The NAS folder is displayed and I can scroll through it and play music from there, but this isn’t practicable for me since I have  thouands of songs an audiobooks that are all organized in playlists. Is Sonos still able to import playlists from Apple Musik

Entire Sonos system has disappeared from Roon! Can see the speakers and connect with them via Airplay on Roon but the sound is poor. How do i get the Sonos network back onto Roon?

Please can someone help me before I lose my sanity. My son was connected to one of Sonos speakers last night.  He is out of the house currently and I cannot connect to the same speaker. When I go in the Sonos app and go to the speaker, it shows as my son’s spotify connected, but not playing. When I hit play it starts playing his Spotify on the speaker, even though he is listening to Spotify on his own phone outside the house. That pauses his spotify on his phone and starts playing it through the speaker in the house. He can play it from his phone and take it back to his phone, but either way I still cannot connect to the speaker in the house.  How do I kick someone’s connection off?  It’s ridiculously bad design that when someone chooses to play to a specific speaker that it doesn’t take priority over what was last conected! Does it expect me to go through multiple people and ask them if they’re connected to my speaker???? Please anyone if you can help because I’m ready to bin the whol

I’ve noticed today that “My Likes” playlist of Amazon Music (“Mis Favoritas” in my case) is not working anymore if I try to play it from Sonos app. Not a problem in Amazon’s app. Also no problems with different playlists. I’m almost sure that I played it successfully some weeks ago but now, when I press the play button, an spinning circle is shown for a while and then nothing…I’ve checked the web and it’s a similar thread in Amazon forum from the 4th of November, but no solution. The answer from Amazon staff is to follow all the “classics”, that of course I’ve done spending a lot of my Sunday’s time:Make sure you have the latest version of the Sonos app installed ✅ Deauthorize/Unlink Amazon Music from within the Sonos app ✅  Sign out of the Sonos app and then restart your smartphone/tablet as well as your Sonos speakers ✅  Sign back into the Sonos app, and then re-authorize Amazon Music as a linked service in the Sonos app ✅  Once linked, under the Amazon Music Settings within the Sono

Hello,New here and not exactly an audiophile but have a question about my setup!I have a new house with six passive B+W ceiling speakers in the living room / kitchen (I think potentially overkill with six) and a sonos beam 2 for the TV (and a One if needed). I need to buy an amp for the spakers. I’m unsure about spending the money on a Sonos Amp, but I do like the idea of everything being integrated. Especially if the Amp can use two speakers as the TV surround -that would be a game changer. But if I went down that route, does that completely rule out the other ceiling speakers for music listening (even when I’m not watching TV?) That would be a shame! I’ve seen that I would have to get a second amp for music, which I’m not going to do.I understand that the Amp may only be able to safely power 4 rather than all 6, but 4 would be better than just having 2 for music!Thanks!Tom

Hi Community.May be is a so obvious question but before a purchase, I’d like to be sure if having severals ERA 100 in different rooms, can I reproduce different audio source in every room from different devices? like reproducing audio files from a phone in Room A whilst listening TV in Room B.Also curious to know the reverse option, listening the same audio source in all rooms. Appreciate your help

Is it just me?  I have complained to Sonos several times that the music player app on my Mac does not scroll long titles etc properly. IWhat you expect to happen is the text string scrolling off to the left, so the start of it disappears and the bit you couldn’t see before slides over from the right.What happens is the whole string disappears and the left part of the string slides in from the right until you can see exactly the same bit as you could see before. You never see the right hand end of the string.Every other app in the world scrolls properly, why on earth can’t Sonos sort it out?