unable to pair both to stereo mode and not working though app

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i have 2 move 2 speakers the work great except every so often i lose the settings on my mac I tried resetting each one but can onlyget one at a time to connect they were originally paired as link for stero but i unable find in app

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nik9669aAnswer

Senior Virtuoso

i have 2 move 2 speakers the work great except every so often i lose the settings on my mac I tried resetting each one but can onlyget one at a time to connect they were originally paired as link for stero but i unable find in app

If you “lose the settings on your mac”, why not reset the Mac rather than the Moves?

Generally, resetting Sonos devices does little or nothing to help.

Have you now created two systems, with only one speaker in each system? If so, reset the one you can’t see in the app and reinstall it being sure to “add to existing system”.

N

nik9669aAnswer

Senior Virtuoso

i have 2 move 2 speakers the work great except every so often i lose the settings on my mac I tried resetting each one but can onlyget one at a time to connect they were originally paired as link for stero but i unable find in app

If you “lose the settings on your mac”, why not reset the Mac rather than the Moves?

Generally, resetting Sonos devices does little or nothing to help.

Have you now created two systems, with only one speaker in each system? If so, reset the one you can’t see in the app and reinstall it being sure to “add to existing system”.

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