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Contributor I
Jan 10, 2026 11:10 PM UTC
Answered

Sonos Era 100 + Tidal

Hi guys! I’m currently using 2 Era 100s paired with one another and 1 Play:1.

I recently resubscribed to Tidal for its music quality, assuming that it would work seamlessly. To my surprise, I couldn’t seem to find Tidal in the list of music services on the Sonos platform. How to make this work?

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Airgetlam
AirgetlamAnswer
Jan 10, 2026 11:23 PM UTC

Chances are high that your ‘location’ isn’t set properly on your account at www.sonos.com. This is how Sonos filters what is shown to you in the controller. 

My understanding is there’s some time between data in out, if you change it, and the Sonos ‘system’ recognizes it, but I’m not sure. 
 

You may also want to be sure you’re in a location where Tidal allows connection by checking the FAQ

Bruce

2 replies

Stanley_4
Grand Maestro
Jan 10, 2026 11:20 PM UTC

A bit confusing, are the 100s Paired and then Grouped to the Play 1?

When I go to add a music service and type in Tidal it is shown.

 

Translate
Airgetlam
AirgetlamAnswer
Jan 10, 2026 11:23 PM UTC

Chances are high that your ‘location’ isn’t set properly on your account at www.sonos.com. This is how Sonos filters what is shown to you in the controller. 

My understanding is there’s some time between data in out, if you change it, and the Sonos ‘system’ recognizes it, but I’m not sure. 
 

You may also want to be sure you’re in a location where Tidal allows connection by checking the FAQ

Translate
Bruce