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Hi! Anyone else have a problem with two subs on the same system playing worse than one sub?I have the arc soundbar and a sub gen 3 and sub gen 4. When I connect both subs to the same area they play worse than just one. Sounds like they cancel each other out. Any tips on how to fix this?

Alexa has been working fine on my Sonos Era 100 but it suddenly stopped responding to voice command “Alexa”. I tried Sonos Voice and it’s working, confirming that mic is not the issue. I tried all the troubleshooting steps defined here:https://support.sonos.com/en/article/alexa-commands-not-working-on-sonos Alexa Voice assistant can be successfully added through the Sonos Android app. However, when saying “Alexa”, the Sonos Era 100 does not respond. Trying a full command “Alex what time is it” also doesn’t work. Any other solutions that I should try?

I don't have a TV. I have a laptop, a Sonos Beam Gen 2, and an audio splitter(https://bungpung.com/products/4k-hdmi-earc-audio-adapter?srsltid=AfmBOorVBgo9DDIEh40_UG2sRzUs_0Xh5KGJAMACfUMiSl-KqfZMJHqB). I use the HDMI OUT of my laptop to the HDMI IN of the audio splitter, and the HDMI EARC of the audio splitter to the HDMI EARC of the soundbar. And I use the Dolby Atmos for Home Theater mode to pass through the audio to the soundbar when there is Dolby Atmos content.The Sonos app displays Dolby Atmos from the HDMI source, and the sound plays well. But one problem is that the volume is too low. When I watch Apple Music Dolby Atmos on the Sonos app, the volume is usually really satisfying at around 15. But when I watch Dolby Atmos on my PC, I have to turn it up to 40-50. I asked Sonos support about this, and they said that they can't help me because they don't officially support connections to PCs, but not to TVs.I set all the volumes on my PC to 100, but the problem is that the volume co

I have just purchased the Sonos Arc Ultra (one week ago) and I am having issues with the sound not playing on some sky channels and fine on other channels. When I use it direct with the Tv’s Apps it seems to be working fine with Amazon and Disney etc but when playing it back from the SKY Q will not play properly  I can see there are lots of other people with the same kind of issues  Any advice would be appreciated 

Hello!I have a Macbook connected to my Fritzbox + Unifi Network via Ethernet. My Sonos Arc (with Sub Mini and Era 100) is connected to my Network over wifi through an AP 6 Pro; When connected like this, i am not able to stream music to my soundsystem. It shows the music i want to play in the Sonos app, but does not play any sound. When i am connected to wifi with my Macbook, the sound plays with no Problem. When playing Music from my phone, there is no problem playing music, so i assume it has to do something with the different connection methods...The AP is connected to the same switch, my macbook is connected to.I hope someone has an idea to solve this problem.

Hey! any ideas why my Sonos roamdefaults to a volume of 15% rather than just remembering the last volume I used? thanks!

Good evening everyone,given that Symfonisk can use music library in a NAD, could it be possible that the system could detect cloud Services?I have all my library on Mega (it could be BOX, or DROPBOX of course) and I would love to Listen to it through my sonos speakers.Could this be possible?thank you very much

Hallo,ich habe mir im letzten Jahr eine Beam 2 gekauft. Seit einiger Zeit ist die Statusleuchte und der Touchscreen ohne Funktion. In der App ist aber beides eingeschaltet. Bis auf diese beiden Mängel funktioniert die Beam einwandfrei.Hat vielleicht einer das gleiche Problem oder kann weiter helfen?Danke im Voraus.Gruß Stephan  Moderator edit:Google Translate- Hello,I bought a Beam 2 last year. The status light and touchscreen have been out of order for some time. Both are turned on in the app, though. Apart from these two issues, the Beam works perfectly.Is anyone else experiencing the same problem or can help?Thanks in advance.Best, Stephan

Hi All, In my living room I have a Beam, a Mini Sub, and a Five. Here are my dreams… 1. Have the Beam and the Mini Sub for watching TV / movies. 2.Be able to swap to the Five and Mini Sub when listening to just music / records. I want better quality audio than a sound bar can offer for music listening, plus my record player is on the other side of the room and want a speaker near that.  3. Being able to go all out and have the 3 speakers play.  The issue I am running into is I cannot get the Five to join the others in one room on the app or I can only connect the Mini Sub to either the Beam or the Five. Is what I am dreaming possible?Does the Port solve any of this?Would a pair of Era 100’s and 300’s plus the Five make this possible and just ditch the sound bar?Ditch the single Five and go with a pair of 300’s or 100’s and keep the beam? But then theres the problem of turntable connectivity and the Port is pricey...Can I make a group with all the speakers and just mute the beam? Bonus

Hi. Just set up two brand new Move 2s. Both work fine on their own and as a group. But when I try to pair them in Stereo mode, only the primary one plays music. This happens no matter which one I start with.  Any ideas would be greatly appreciated. ThanksG

I have two Play 3 speakers that used to play fine, then they started disappearing from the network and neither Spotify nor the Sonos app could find them. In the end I factory reset them.Both played nice during the reset, and the app found them no problem.. I went through the process where they play some bell sounds and the app declared they had been added. But there was still no sign of them. So I rebooted them, rebooted my phone, took them to another room, and eventually gave up and went to bed. Next night I tried again. Still nothing. Then suddenly, one of them started flashing green, and the app added it. Yay, one speaker works. However the second still refuses to connect.The mute light is solid white.Both speakers are on the network with IP addresses - the same network as my phone - and both are sending low levels of network traffic, and have been the whole time.What is going on here? How do I fix it? 

I have a Beam gen2, 2 symfonisk bookshelf and 2 somfonisk picture frame that I wanna use for surround, but I can only add either the bookshelf or picture frame speakers - not all together  Any ideas on how to configure all into the surround setup ?

I have a gen 1 play 5, with 3x play 1, 2x play 3 and sub. I have factory reset the play5 and want to remove from system so I can update to new app. Don’t want to loose playlists, or have to start again. when I try to update to existing, on my network it says I can’tunsure as to why?? Thought it might be play 5 as 1st gen…. Can anyone please help🙏

You have closed the topic on “energetic Alexa”, but the issue persists. I am up to date on all devices as well as iOS Mac OS software and the fact that Alexa response volume cannot be adjusted separately is something to be addressed. I had to switch off Alexa support on Sonos and went back to echoes. While watching a movie using airplay for example requires a rather high volume level on speakers when used with LG tv unit that is not connected to the ARC sb. Sometimes volume has to be set around 50, and when Alexa responses it’s blasted ok after turning off the light o asked it to at full volume is a serious issue when using devices at night. I am mostly up at night cause I live in Warsaw but work with teams in the US remotely while coordinating Lab work locally in Poland and I am mostly up till 6 am and sleep half of the actual day.  Please, consider adding a feature to separate notification / response volume from the streaming audio volume or at least fix the Alexa volume level being

Okay, so I bought an Arc and gen3 sub about 2 years ago, primarily as for movies tv etc. Always been happy with it until I recently switched to iPhone from Android.no matter what I try, my iPhone will not airplay to the arc directly from Apple Music or YouTube music. It shows the arc in the airplay list but attempting to connect gives a “cannot connect to arc” error.i can play audio from both apps when used within the Sonos app but let’s be honest, the UI blows so not ideal.i can also airplay to my tv and play through the arc since it’s my tvs primary audio setup.i have an old Sonos one in the office at work and that streams audio great via airplay, yet I spent a bomb on the arc and sub and can’t even get a connection on my iPhone. Tried resetting everything, even the router but no bueno.

I have a very odd situation that recently developed.  When I make a request via Alexia on Sonos to a Spotify play list, it will sometimes connect and sometimes it will not (i.e., nothing happens). If I ask for my previous playlist, it will consistently connect, and then I can then connect to a new playlist request upon a second Alexa request.Any suggestions?

I got a couple albums recorded in Atmos but no luck when trying them through app's music library nor  plugging to my projector's USB the hdd that holds this media. It always send it downgraded to my arc ultra and eras 300 in stereo pcm.Is there an Android media player or any other workaround that will let me enjoy this music at their full encoding with my sonos system?Thanks community.

bonjour,impossible de lire Apple Music, que ce soit sur sonos ARC ultra ou Beam gen1 un depuis ce matin j’ai tout essayé déconnecter reconnecter puis déconnecté le compte Apple Music, le reconnecter. je suis à jour iOS et appli sonos.ces bugs récurrents sonos deviennent lassants à la longue .. obliger de lire la musique en AirPlay donc en mode dégradé… adieu le dolby atmos notamment si quelqu’un a une solution ?d’avance merci Moderator Edit - Translation by Google:Hello,I've been unable to play Apple Music on either the Sonos ARC Ultra or Beam Gen1 since this morning.I've tried everything: disconnecting, reconnecting, then disconnecting the Apple Music account, and then reconnecting it. I'm up to date with iOS and the Sonos app.These recurring Sonos bugs are becoming annoying after a while… I have to play music via AirPlay, so in degraded mode... goodbye to Dolby Atmos in particular.Does anyone have a solution?Thanks in advance.

Wifi er Ok. Trueplay finner ikke playbase og sonos one fra min iPhone 16e

Hi, I have new Mac Book and trying to set up Sonos. Installed the app but there is no sign of “manage” to allow me to add music folders etc., I’m new to Mac and tried searching, googling etc., but am stuck. I have read other interesting articles about how to get my folders working once I can find “manage”, at least I think I have.

I often listen to jazz playlists and the music plays with sudden stops and starts again few seconds later.It’s very annoying.Irene Lepicard 

Looking to add a SubMini to my current Playbar and Paly1 setup on my tv. Will the SubMini connect? I do not see the Playbar listed only the Beam. Thx!

I have recently bought a Poject Carbon Sonos truntable to pair with two 300’s.These work perfectly through wifi, bluetooth, etc, but when connected to the turntabale, either through line or a port the sound output is intermittent, the stereo dropping between the two speakers.It is unlistenable.Suggestions, please. Is it a turntable issue?

Sonos has marked this issue as “resolved” but it’s not. I stream radio with Apple music every day though my Sonos Beam and inevitably I start experiencing drops in the stream. Meanwhile on my portable sonos speaker I never experience this drop no matter where I put it in the house. Yet another unresolved glitch by Sonos that people are begging them to resolve.