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Everytime i ask it to play music, tunein or do anything with the speakers, it just says: It looks like the "den" isn't available right now. Den is my stereo pare speakers. Please help? I've tried removing the service and reinstalling google assistant, restarting router, unplugging and plugging my speakers.

Hi Alexa worked perfect Tuesday evening Wednesday evening she says she will do what I ask her but nothing happened have to use the app on phone

Hey all. I’m a new Sonos owner, having just purchased a Sonos Beam. Other than complications with it not working with my Insignia TV HDMI ARC slot properly (which I resolved by using the HDMI to Optical adapter), I’m enjoying the sound of the Beam quite a bit. In setting it up though, I was completely shocked to find it wouldn’t connect to my 5GHZ network. I’ve streamed music using AirPlay for many years and when I jumped to 5GHz, stability improved dramatically, so I never used 2.4Ghz again (except for wireless printing). For example, the large multi-suite home I’m in now is packed next to other similar homes and thus the 2.4Ghz spectrum is over saturated making reliable streaming (let alone reliable Internet usage) on it pretty much useless. For this reason, I hardwired the Sonos Beam to my router instead of even trying to use it wirelessly. Can someone please explain the logic of this? I mean 2.4GHz does give you an extended range but if the stability is flaky, what good

Need help. I have a Sharp Aqus and am using the optical connections. I think I just need the basic setup to work and can’t find it anywhere.

If I have a google home, or assistant on my phone, can I control my Sonos Play 1, 3 and Player units?

Hello, I have just purchased a Sonos Beam, which is now on its way to me via Amazon, and I wondered if this is going to be able to be used as a full Echo device replacement? I know you can't use 'drop in' or 'messaging' features, which isn't a problem for me as I don't use those, but I do have a Hive home heating system, which can be controlled via my existing Echo device (e.g. adjusting temperature, turning the heating on and off) and I'm wondering if I will be able to do the same but via the Beam's in-built Alexa? Likewise my Neato robot vacuum cleaner... Best wishes, Kaje

Now that Google Assistant is compatible with Sonos Speakers, can you connect an external Google Mini to control the Play 1 speakers. (similar to previous Amazon Alexa devices). Thanxs for your feedback.

My current setup for surround is a Playbase for the front with 2 Ones as the rear speakers but no sub. I’d like to use my powered analog Yamaha sub to complete everything and am considering the Connect (not the Connect Amp) Will this work?

Hi, Will you be providing support for Google Assistant for Sonos speakers other than the Sonos One and Beam? I have a number of non-One/Beam Sonos speakers and several Google Home devices at home and have been hoping since the announcement that Sonos was going to provide Google Assistant support that I would be able to use it on my system. However, without retrofitting the rooms in my house that already have Sonos speakers with new Sonos Ones and Beams this would not be possible. This is because dooing so is simply too expensive and wasteful (e-waste-wise) for somebody that has already invested in a number of your speakers, so I would like to ask if you will provide support for Google Assistant with orders placed through a Google home device for other non-One/non-Beam Sonos speakers.

Would anybody know why I can turn ON my tv using the Beam with Alexa but can’t turn it back off using the voice commands?

The speaker SONOS ONE has boost mode, to help to connect anothers speakers with own WIFI, but my question is, the SONOS BEAM also has boost mode? Or not?

Sonos now finally support Apple's multiroom technology, AirPlay 2, so Apple users can send any audio from their devices to Sonos speakers. Make symmetric step towards Android users and make Sonos speakers Chromecast available so we can send any sound from our devices to Sonos speakers. It's also make possible to cast to Sonos numerous music services without integration to app so it's very useful for users. Even cheap JBL and Sony speakers are compatible with Chromecast and Riva Wand speakers support both Airplay and Chromecast, Why Sonos users can't do this? Now I can't cast music from Deezer or Youtube Music apps to Sonos speakers and it's very sad. Please when you make Google Assistant available unlock Chromecast compatibility! Don't left your customers without Chromecast support! #ChromecastInSonos #FeatureRequest

I have a Connect that is direct wired to my amp. I used to be able to control the volume to my in-ceiling speakers through my Elan app - one set of speakers, simple installation. I installed the latest update from Sonos and now the App is stuck on "fixed volume". There are no "room settings" when I open the 'Settings' tab and no way to change or adjust the volume settings on the Sonos app. Everything else works fine and I can manually adjust the volume through my amp but no way can I figure out how to change the Sonos app to variable volume. ???

Hi, After the latest update I'm no longer able to use my Ipad Mini as a controller for my Sonos speakers. It seams that the Sonos app is no longer compatible with IOS 9.5.x which is the max IOS version supported by my old Ipad mini. It's quite frustrating for me that updating my sonos speakers to newset version caused this to happen. Any suggestions how to fix this (other than just bying a new ipad, which is not an option) ? Would it really require too much effort for the Sonos team to keep backwards compatibility at a reasonable level? Kind regards Torben

I have set up my Samsung TV UE40NU7120 with Sonos beam but cannot get the "turn off tv" control working. Whenever I say "Alexa turn off the TV", the response is just "ok" then nothing happens....

If i purchase an Amp or Connect:Amp and have old fashioned speakers wired into them Then connect my computer via 3.5mm input Do i play my music through the Sonos App on my PC or through ITunes(where my music is organised)?

I am in process of purchasing a new home, which will then be going through some renovations. I was all set (in my mind) to purchase a Playbar, 2 Ones, and the Sub for my main room entertainment. Then of course I find out there is the new in wall/ceiling system coming out shortly... with a 1yr old child ready to run havoc, having a built in system limiting wires has some appeal. Either system will be used at least 90% of the time to play the sound for what is on TV. I would eventually add outdoor speakers, but that would be used for streaming music and not what is on the primary TV. Which set up will provide the best sound experience? Playbar/Ones/Sub combo vs 4 Ceiling Speakers/Sub? If either of these two items factor in at all; the room is fairly large with high ceilings, and I plan to purchase an LG OLED TV. Thank you in advance!

Since some time i have to set the sleep timer [b]twice[/b] to make it work. First time i set it, nothing happens. When i set it again, it works. Has anyone else experienced this behaviour recently? I'm using a Play 1.

I have been disappointed in the Sonos Amp and how it performs with an Acoustic Landscape AS41SYS. The AS4.1 consists of 4 satellite speakers and 1 sub that presents it's self as an 8 ohm load to the receiver. I previously had this system powered by a Yamaha RX-V667 receiver rated at 90w per channel @ 8 ohms. I had tried a Sonos Connect:Amp and it simply didn't produce enough volume. I recently purchased the Sonos Amp rated at 125w per channel @ 8 ohms and really I can't tell a difference between the Sonos Amp and Sonos Connect:Amp. The Yamaha RX-V667 produces more volume (albeit without all the Sonos features). It confuses me that the Yamaha RX-V667 rated at 90w per channel out performs the Sonos Amp rated at 125w per channel both at 8ohms. The speaker setup is the same when testing both receivers. Some of the runs are long (~200 FT) but I used all 12AWG oxygen-free stranded copper. Sonos support is chewing on this, but I was wondering if others out there have tried this par

So it seems since the 10.1 update I can no longer set my sonos beam as the alexa enabled device in a group. This means I have to say the room name to change the lights for example rather than just saying lights and it take effect in that room/group. Where I could previously tick my sonos device under the applicable room/group it no longer let's me tick and will only let me select an Amazon device I.e dot, echo etc[img]af491b0f-435d-4735-947d-e31f2abd4df6.jpg[/img]

I want to add a Sonos one, to my existing set up of a Playbar and 2 Sonos Play Ones currently set as souround sound. I understand I cannot use the new Sonos one as one of the surround speakers (unless I have 2 Sonos ones) but if I keep the existing set up as it is, can I add the Sonos one and acheive Alexa voice activation to the setup with the new Sonos one just set as an additional speaker. Would be grateful for any help. Thanks.

So I tried to play a song from my sonos app and the app said it was unable to find sonos on my wifi. I restarted my router. Same issue. I reset my router. Same issue. Alexa on my Sonos had suddenly acquired an american accent and instantly says "sorry, im having trouble understanding right now". I set up my surround sound again (for the recoird i have two sonos ones and beam) and it still doesn't work - again blaming the wifi. THIS. IS. NOT. DOWN. TO. MY. WIFI. And its frustrating that the app keeps doing this. This is the second time this has happened. Can someone advise, because I'm on the verge of just selling these speakers.

There is only one output (optical) from my new LG OLED TV and it goes to an optical splitter (1 in 4 out) and on to my Playbar as well as 2 Transmitter/Receiver earphones. The 2 earphones require the output from the TV to be PCM. Because the TV must transmit via PCM to the Playbar will that limit my ability to have a 3.1 SONOS system?

We are about to start a backyard renovation and I'm trying to plan ahead. I currently have several Sonos speakers and am using a Connect to create a Sonos Zone for our primary home theater/AVR (Denon AVR-X3500H). Here's my question: If I skip the Sonos Amp, go with a different passive outdoor speaker brand (leaning Polk currently) and connect the speakers to Zone2 on the Denon via the speaker terminals, will I be able to control the volume of Zone2 playback outside with the Sonos App that is tied to the "Living Room" home theater zone? Or will I need to use the Denon app to control the volume of Zone2 from the receiver? In other words, will the volume slider within the Sonos App for "Living Room" control both Main Zone and Zone2 simultaneously of the AVR?

When watching movies using my sonos surround system (Beam + 2 Play 1s) the music coming from the 2 surrounds over powers the center channel, the Beam. Is there a way to make the beam (center channel) louder than the surrounds.