Hi sonows, the form just sent an email in to the team, same as using the support email address, and they’re still around, answering emails. It may have been temporarily removed from the site because they’re a bit buried in inquiries, prompting the notification on the support page saying:
We are receiving abnormally high contact volumes, please expect increased hold times and delays of up to one week on email responses. If your question is not urgent, we recommend posting it on the Sonos community.
Once they’ve sorted through the mountain and the email response time is no longer up to a week, those options should become more available.
