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Hi, after ten minutes of radio app use, my new sonos one fails to respond to voice commands to stop. My old echo dot and my Sonos beam are fine. The only command that works is “mute” but that is just covering up a major issue that streaming is still using data.    

Why does my Sonos Move turn itself on? I use it sparingly, but often notice that it is not “offline”, even though I don’t intend to use it.

Hi, I’ve added an URL to a German radio station (Antenne Bayern official URL: http://www.antenne.de/webradio/antenne.m3u) to the TuneIn radio station list. Listening works perfectly well, but each time when turning on one of my Play:1 devices for first time of the day (maybe later too) to listen to this radio station, I first get a short ad that interrupts the current live radio stream. To be precise, the ad plays first and after some seconds, the radio station program starts. One can distinguish this annoying ad from the normal broadcasting, because when the ad streaming finishes, the currently broadcast song continues somewhere in the middle or the presenters start speaking somewhere in the middle of a sentence. Those ads are not part of the radio station program. While I can understand that TuneIn tends to earn some money for its free services, I do not understand why those ads also appear when using the freely available official Antenne Bayern app, that I can add from the Sonos app

How do I connect  my Beam to my home system sub that is currently part of my overall home system through a Sonos connect amp but is a non Sonos sub?

Bought a sonos over a year ago as I was impressed with the sound quality. The selling point though was that it would have google asistant as i use alot of nest and google products.1 year later no sign of google assistant in ireland. UK USA Canada australia who are all english speaking have it. Other languages have also been rolled out. If I lived in Nothern Ireland which is part of UK could get Goolge assistant but not in the south of Ireland. Do not understand. Our accent is not that thick that google would not understand . Nest and other google assistant devices work in the south of ireland. So dissapointed should have invested money in a different product. WHY taking so long and no date in sight

This is driving me mad now.    I have a pair of Play:1s in my kitchen paired with an Echo Dot. Since the Beeb fell out with TuneIn I can no longer use Alexa to turn on the radio. A Yonomi/Alexa routine worked for a while but ‘Favourites’ seem to have vanished from the Sonos app. Asking Alexa to play ‘BBC Radio 6 Music from TuneIn (thus avoiding the BBC app that will play it on the Dot)’ plays ‘BBC Radio York’ on the Sonos -as does creating a simple Alexa routine. I can’t even ask my Sonos Ones in the living room to play ‘BBC 6 Music in the kitchen’ as that command plays ‘No Scrubs’ by ‘TLC’ from Apple Music for unknowable reasons.    The kitchen is the most likely place for me to find myself without my phone it would seem, and the Sonos app is the only way to make it play. I bought these bloody Play: 1s about three months before they announced the Sonos Ones as well    

I recently got a new Fire TV (Insignia NS-58DF620CA20) and uses the remote that came in the box (NS-RCFCA-19) My research has told me that the remote is an RF remote vs an IR remote.  I want to control my sonos with the remote, however I do not believe it is possible.  Any suggestions?

Having gone through a week-long Email conversation with Sonos I have now been told that the Alexa follow-on mode has been removed. I can see that there have been a number of issues with this feature. Can anyone confirm that it is no longer available? I am in the U.K. (if that makes any difference). It is also interesting that the list of device settings for the Sonos is very limited compared to the same on my Alexa Dot 😬

Music library on Google Drive - is it possible and how?I would like to place my music on Google Drive and access it from Sonos app, but how do i address the music folder on my Google Drive in the app?

Is there a way to adjust the Bass on MOVE? 

I’m in the same boat as the poster in a previous thread here (unfortunately never received an answer). I’ve checked all the USB settings on the router side and everything looks normal, showing that USB is being shared. I’ve tried two different USB devices and the result is the same. How can I determine the correct path to enter into the Sonos app to get this set up as my Music Library? Thanks-

I’ve read some similar topics on this forum but found nothing quite the same as my setup, which is as follows: Panasonic TV with 4 x HDMI 1.4 ports and a digital optical output. - HDMI inputs handle PCM only - HDMI2 is ARC and can output digital surround if, according to the manual, the receiver has “HDAVI Control 5” function. - TV has a Freeview HD tuner Panasonic blu-ray player with HDMI and optical out. This is connected to HDMI1 on the TV. Google Chromecast, connected to HDMI3 on the TV. Beam (with 2 x One SLs grouped for surround) connected to HDMI2 ARC on the TV. The issue is that all signals into HDMI on the TV are PCM only, so it’s outputting PCM to the Beam. What I need is a way to send the video from the blu-ray and Chromecast to the TV, but the audio to the Beam, to get the full benefits of Dolby Digital. But, I still need the TV audio to go to the Beam when watching TV channels. I’ve looked at all sorts of audio extractors/splitters with HDMI and optical inputs and outputs,

One of my Play5's quit working while playing and the light is out. I rebooted the system, unplugged and re-plugged. I even swapped locations and chords with my other Play5 that is still working. No dice. Light is out. I think it is broken. Please help.

This topic is fairly old and might not have the most up to date information. Please click here to see a list of more topics around the same subject. I was given a Sonos One. I want to use it like a bluetooth speaker connected to my phone and my computer. I don't see any instruction for this - all I see is to connect it to Pandora or other streaming services. Can I use the speaker like a bluetooth speaker with my phone and computer?

I have an old Droid Turbo. A Sonos notification popped up yesterday stating "Stopping the service may affect Sonos homescreen widgets.". And a link to Stop Service.  There was an update, which I have now installed, but the notification remains. I can't clear it.  I restarted my phone. Still there.Anyone know why it's there and how to clear it..?  I didn't generate it.Thanks!   

Does any one know the type and size of screws that secure the beam to the wall mount from the bottom of the mount?  I just found out today (after the beam fell off the mount)  that the electrician who installed the beam about 6 months ago did not secure the beam to the mount.  I threw away the box many moons ago. 

How do I select to play all songs by an artist or composer? Currently, Sonos seems to limit me to only playing the Artist's/Composer's songs by album or individual song.

⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️ Voice control is not available in your country. Ok. But why can't I use Italian in Finland? Option Google and Alexa voice control are completely disabled in Finland. The Italian language is available in Italy. Why can't I use Italian language in Finland? What problems are there? ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️

Alright, not sure if anyone but me wants to do this, but I want to be able to turn off my Beam and paired Ones. I do not always need surround sound. Is it possible to turn the Beam and Ones off, and just use the factory TV speakers?

Every time I turn on the Apple TV, the audio output defaults to ‘HDMI’ which is the Apple TV itself. I have to switch it to Sonus every time. This is annoying. Does anyone know how to get the apple TV to automatically default to Sonos for audio output?

This is terrible, surely there is some solution here?TV is a Philips 65PUS7303/12 65-Inch 4K Ultra HD Android Smart TV , and it's set up with a Sonos Playbar, Sonos Sub and x2 Play Ones.I'm now in a situation where seemingly my TV is putting out better sound that the 2000 euro Sonos set up. Will something like this work?https://www.amazon.co.uk/Extractor-Support-TOSLINK-Optical-1-HDMI-4K/dp/B06XFZXTYW/ref=pd_sbs_504_3/257-5953424-6042842?_encoding=UTF8&pd_rd_i=B06XFZXTYW&pd_rd_r=94e64acb-0e5e-44a6-b282-1bb153f122d5&pd_rd_w=HxgJp&pd_rd_wg=GjOmS&pf_rd_p=cc188cba-1892-42b3-956f-6c67d0ab7a00&pf_rd_r=586C298S0NJW05Y9J1JW&psc=1&refRID=586C298S0NJW05Y9J1JW

Are you able to connect your turntable to the Sonos Amp ‘line in’ input and play music from vinyl to either a play 1,3 or 5 that is on your wireless network.  Vic

Just wondering if the Sonos One SL without microphone is really better than Play 1 in terms of sound and functionality other than making the controls more aesthetic and being Airplay ready? Are there any real upgrades in performance for playing regular music. Play 1st are now on sale in many locations.  

Hvordan tilkobler jeg denne Sonos One SL til mit Apple TV - step by step?     

I keep getting the message “looks like there aren’t any other speakers connected on your home network so I can’t broadcast your message.” I am able to group and play on my play one speakers with the the sonos app and I can also use Spotify direct control so I know they are on the network. I am also able to see the speakers in the google home app. Anyone have any ideas on how to resolve this? From the home app I try to broadcast and it says broadcasting now but nothing is broadcasted. TIA -Tom