Skip to main content
Contributor I
December 27, 2020
Answered

Arc lost connection to surround speakers

Hi all

i can’t connect my one in app or my arc for the surround sound did work but last week they stopped 

and when setting up it comes up with 

facing front of your Sonos ones tap the image below that matches the speaker playing the chime

dont understand anyone can help be great

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
UKMedia
UKMediaAnswer
December 27, 2020

Hi

Just to confirm, you need two speakers to setup surrounds.

 

and when setting up it comes up with 

facing front of your Sonos ones tap the image below that matches the speaker playing the chime

dont understand anyone can help be great

This is asking you to identify if the surround speaker is the left or right device.

Remember: Sometimes Red Wine helps :)

1 reply

UKMedia
UKMediaAnswer
December 27, 2020

Hi

Just to confirm, you need two speakers to setup surrounds.

 

and when setting up it comes up with 

facing front of your Sonos ones tap the image below that matches the speaker playing the chime

dont understand anyone can help be great

This is asking you to identify if the surround speaker is the left or right device.

Remember: Sometimes Red Wine helps :)