Contributor I

Answered

Apple Music search issue

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Hi all,

I noticed that Apple Music playlists could not be found through the iOS app search. Artists, albums and all other search categories work fine. The playlist search worked well a week or so ago.

Have you faced the same issue? Any tips?

Cheers,
K

Apple Music

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Jeff SAnswer

Retired Sonos Staff

Hi everyone, it looks like this issue should now be fixed, but if you’re still having troubles send a diagnostic report and reply with the number, I’ll take a look for you.

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D

Duddsy

Contributor I

Hi Kitos,

I think that I’m having the same issue also. When I use the playlist search function within the Sonos app I’m no longer getting the results that I used to. Specifically it seems like all of the Apple curated playlists (ie essentials, next steps, etc) are missing. There are however, playlists from what looks to be other Apple Music users.

Is this your experience?

Cheers,

Duddsy

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K

KitosAuthor

Contributor I

Hi Duddsy,

Yep, same here, only Apple original playlists are affected.

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M

magown

Contributor I

Same here.

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E

El_Fer

Lyricist I

I am having the same issue. Starting this past weekend, maybe.

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Jeff S

Retired Sonos Staff

Hi folks,

We’re currently investigating this issue. I’ll update this thread when we have more to share. In the meantime, you can use the Apple Music app to find the curated playlist, then add it to “My Music” and it should show up in Sonos under My Music > Playlists > Apple Playlists.

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drdmac

Contributor I

same issue, started on he weekend , can’t see any of the essentials playlists or next steps. can find them in apple music search outside of the SONOS app ,

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Airgetlam

Note the post directly before yours.

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Bruce

Jeff SAnswer

Retired Sonos Staff

Hi everyone, it looks like this issue should now be fixed, but if you’re still having troubles send a diagnostic report and reply with the number, I’ll take a look for you.

Translate

Help others find useful content by clicking the like button and selecting the best answer to your question.