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Kitos
Contributor I
Jan 27, 2020 2:33 AM UTC
Answered

Apple Music search issue

Hi all,
 

I noticed that Apple Music playlists could not be found through the iOS app search. Artists, albums and all other search categories work fine. The playlist search worked well a week or so ago. 
 

Have you faced the same issue? Any tips?
 

Cheers,
K

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Jeff S
Jeff SAnswer
Retired Sonos Staff
Feb 7, 2020 3:39 PM UTC

Hi everyone, it looks like this issue should now be fixed, but if you’re still having troubles send a diagnostic report and reply with the number, I’ll take a look for you.

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Daniel C.
Trending Lyricist I
Oct 22, 2020 7:11 PM UTC

Hi all,
 

I noticed that Apple Music playlists could not be found through the iOS app search. Artists, albums and all other search categories work fine. The playlist search worked well a week or so ago. 
 

Have you faced the same issue? Any tips?
 

Cheers,
K

Please help as still have no activity playlists 

 

1119520663

 

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Lynsey Shaw
Contributor I
Oct 28, 2020 3:37 PM UTC

Hi, I have submitted my diagnostics - number 1090078363. Apple Music activity playlists are still not showing under the new updates Sonos S2 controller App. They were always working fine before. I am based in the UK

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geoffbin
Lyricist I
Oct 31, 2020 12:06 PM UTC

Apple Music Activity Playlists not available from ‘browse’ on Sonos 1 app either but such playlists listed in ‘Resents’ still work. Activity apps are still there in Apple’s ‘Music’ app!  It’s it an Apple or Sonos issue and when will it be fixed? Thanks

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Lynsey Shaw
Contributor I
Oct 31, 2020 12:16 PM UTC

I have also checked with my neighbour who has the same issue! It is definitely a Sonos issue as all activity playlists can be viewed and played through the Apple Music app directly. 

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controlav
controlav
Lead Maestro
Oct 31, 2020 2:23 PM UTC

Its an Apple issue: they supply all their content to the Sonos app through their SMAPI service, which per the other thread, keeps getting broken by Apple. The good news is that Apple have a history of eventually fixing their problems.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
geoffbin
Lyricist I
Nov 24, 2020 11:56 AM UTC

Still no sign of this problem being fixed. Is there anyway to escalate the issue. Significantly reduces the benefit of owning Sonos equipment. Very frustrating. 

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GeauxTigers
Lyricist I
Dec 26, 2020 9:27 PM UTC

Same issue here. 
 

I submitted a diagnostic - confirmation # is 1462751844. 

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