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Maybe it´s a silly question but i want to be sure. I use my play station 4 as my main entertainment system (games, DVD, netflix, spotify etc.). It´s obviously connected to my TV through HDMI. My question is: will sonos beam work? will i hear all the content from my ps4 on sonos beam instead of my tv? I´m worried that only the audio on tv channels is the one i will listen. Thanks for the patience

Getting Access is Denied when attempting to play a book through the Audible service.  Audible works as a standalone app on my iPad.

Hi got my arc Wednesday connected it to tv through hdmi arc port turned on sky q all was fine until I wanted to watch a film on Netflix or Disney + app through sky, there sound when watching trailers but no sound once I select a film to watch, any help would be much appreciated 

Are refurbished products really like new? Are these faulty products which have been repaired and/or returns from customers under the 100 day return policy?

I like to listen to radio planeta from spain from my sonos in the UK. Its stopped playing along with other stations. Any idea why?

I have just been advised by Google that the Google Play Music service will be suspended later this year and replaced by YouTube Music.  Their advice is to transfer my Google Play Music library to YouTube Music, and they have provided tools to do so. My question is this. My current Google Play Music subscription is a free one, providing storage for a 50k song library which I can access directly through my Sonos systems.  Sonos only currently provides YouTube Music access to Premium (chargeable) accounts.  So with this change, will Sonos extend its support to free YouTube Music account holders?  

Can night mode to be schedulled? Same like on the mobile phones.

I currently have a sonos beam and on old sonos connect.The connect is wired to a 12 zone amp that powers 4 additional stereo speakers throughout the house and yard.They play music in sync just fine, but if I watch TV, there is a delay with the audio that goes through the connect.If I upgrade my connect to a “port”; what are my configuration options to get everything to play well with the beam soundbar?  Ideally I’d like to be able to have it configured at the lower end to handle the bass a bit more.The play 1’s I bought initially as surround, but I like them better as bedroom/office speakers for party mode/background music. 

I understand Sonos is discontinuing the Play 1 model which is a real shame as it is a great little speaker and I never felt the need for the voice activated controls of the Sonos 1. I purchased a couple of Play 1s a couple of years ago with the intention of adding more as and when I could afford. Now I find it they are being discontinued and that even if I buy the Sonos 1, it won’t pair with the Play 1. Is this right and if so, what solution as I want multi room speaker play without having to start again from scratch?

Will a Sonos Beam lose its Trueplay settings after a power cut?TIA   Modified in accordance with the community guidelines.

 Good afternoon. I recently purchased a Sonos beam which I control via the Sonos app and am delighted with it. I am now looking to add a Sonos speaker fo playing music in an adjacent room. At the moment my budget can only stretch to a pre owned Sonos play 5 gen 1 or 2. Will either of these be compatible and straight forward to install? Thanks

I am “Unable to browse music” on my Sirius XM service after updating the Sonos Controller for PC to version 12.1, Sonos OS S2, Build 60381140, Sonos ID  110830380.  I CAN play SiriusXM stations that I had previously stored in my SONOS Favorites.  Also, Sonos Radio, Amazon Music and Tunein Services all work as they should.  I did delete the SiriusXM service and the Add it back in, which had no effect, I continue to be unable to browse Sirius XM.  My PC runs the most recent version of Windows 10.And….. I CAN browse my SiriusXM account on my cell phone using SONOS Android APP which appears to use the same version, OS, Build and ID stated above.  Please let me know if I need to do anything to help reestablish browsing of my SiriusXM service via the Sonos PC App.  I suspect there is a bug in the PC APP.Stay well, Mike Katzaman

Hello -- I have a Sonos Playbar and Sonos Ones in my apartment.   Just bought a Sonos Move for to use for the summer at a rental beach house.  I added Alexa in the Sonos app and the Move is showing up in the Alexa app on my phone.  Alexa can tell me the time, set a timer, tell me the weather, etc.   I can also play music from the Sonos App and access my iTunes/Pandora/Spotify/etc.    When I ask Alexa to play [Artist] on [iTunes/Pandora/Spotify/etc.] she responds: “to do that, first enable the skill for your sonos move in your Alexa app, then ask me to discover devices.”  I have tried to follow these instructions, to no avail.    Is it possible that Alexa cannot work on two different WiFi networks?

Has anyone else had problems playing 181.fm radio stations. My stored favourites just don’t play anymore and don’t come up if I search. 

I have an odd issue , every now and then the sound from my arc clips, I don’t notice it from the other speakers sl’s or the sub and it only occurs with my TV . The TV is a 2020 samsung frame . I changed all the HDMI cables to 2.1’s , When it happens if I switch to streaming it goes away . TV audio is set to auto. the only way to make it stop is to unplug the ARC . and again it is very random . 

Would anyone be able to provide the URL to add Real Radio 518 to Sonos?  It’s a station on live 365 radio.  Thank you.

Hi everyone I Lost my 2 play 1 on my network today…They are connect by WiFi, and when i try to reconnect them it doesn't work…I have another device (one SL) which IS still on my WiFi and works.I've tried to reinitiate them but unsuccessfully. It appears when they are directly connected with LAN but they don't work on wifi… Do you have any ideas ? Best regards Benjamin 

I’m running a pure S1 system.  My 10.6 iMac controller says that there are updates available but I am not sure if it’s going to update to S2 and screw things up royally.  How can I tell if this is safe to do?  The components are all saying that they ar on 11.2.3 Build 57381090.

Hi, If anyone can help solve this dilemma it would be much appreciated.I have 2 SONOS 3's in my living room on a 2.4 network.At the end of my garden, i have an outhouse for work. There is a hard wired data cable running from the. house SKY router into the outhouse. I have a D-Link AC1200 Wi-Fi Router in the outhouse as an extender and have the same networks as in the house available, both 2.4 and 5ghz.In the outhouse i have 2 SONOS 1's, but i cannot get them to group with the SONOS 3's in the house. They jump inot my app depending on where i am, house or outhouse but i cannot play the same music in both. I assume i have to get an ethernet splitter but want the SONOS to be wireless so don't relaly see why i can get the D-Link to work as one with the SKY router. I'm way out my depth but have tried to go into the system settings.Does anyone have any ideas per chance?Much appreciated.

I have a Sony Android TV (KD65A8G) and I can’t maintain a connection to my Arc soundbar after a couple of months of perfect operation. It did seem to coincide with a Sonos app update (may be pure coincidence). The TV keeps reverting back to its internal speakers due to a connection failure. I can still play music through the Arc from my phone, and the on-screen pattern/graphics appear on the TV during music playback (doesn’t seem to be an HDMI cable fault). When I reset the TV settings the Arc system appears for a few seconds on the TV as being active then disappears again as the TV reverts back to internal speakers. I’ve tried reinstalling the Sonos system and reseting all of the TV options including a full factory reset. Has anyone else experienced similar as this is driving me crazy!

I’m running a Sonos Arc with a Sub 3 as my normal day to day listening setup but I use a Sonos Amp to run my B&W floor standers, SVS PB13 ultra and sunfire solitaire 12 when watching movies and run them as an extra zone. But what I’m not sure of is the system information only shows me that I’m getting True HD Atmos on the Arc but I’m curious how the audio is processed when sent to the Amp. Would I be getting the same uncompressed Audio to the Amp too?   

I have a Playbar plus 4x Sonos ones, what is the best way to connect a Turntable to this set up?Finally is it possible to connect to the Tidal subscription service with my setup using Sonos S2 Amp on Android

I just recently installed two pairs of outdoor speakers and a Sonos Amp. I have two televisions in my backyard and My questions is as follows. Can these outdoor Speakers be used as rear surrounds when paired with a Playbar under each one of these Televisions. Each television will have a soundbar under it and would like to know if the outdoor speakers would work as rear surrounds?

Hi,I have both Sonos Play 5 (Gen 1) and Sonos Move, and put them in S1 system so that they can work together.Usually I group/un-group them at the “Room” Tab, but I notice that in the Setting - AirPlay tab, it has an option called "Group Non-AirPlay Products", it seems that to group my Play 5 with Move.I turn on/off this option, but it seems does not have any effect on my devices, I can only group/un-group them at the “Room” Tab, so my question is: What's the use of "Group Non-AirPlay Products"? Is it conflict with the group function at the “Room” Tab?

I've been using Spotify on Sonos for years, but for some reason it fails to connect a couple of days ago. I got in touch with the chat support yesterday. Got the suggestion to try reinstall Spotify on Sonos. It didn't work and now I can't even get Spotify into Sonos. Got this message. No problems with the network using other stuff. (Sorry for screenshot in Swedish)