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Hi.After years of mediocre sound, I bought an arc, sub and two One SL speakers for surround. But I didn’t really do much research on Sonos functionality, hope you can help me out a bit.Just to paint a small picture:We have a pretty large living room, TV about 7 meters from the sofa, bedrooms are closer to the arc than the sofa. For me to enjoy music or TV sound without waking up the family early morning or late at night, I was ideally hoping that the One SL speakers could “take over” and be the only active speakers if I wanted them to. Making the arc and sub mute actually. Is that possible somehow? Also I would love if I could stream my music to the One SL speakers only if I wanted. As far as I see from searches and other replies, this is not achievable at the moment? I was hoping these topics were old and there’s some news on this. Could I make the One SL speakers as one group (sofa), arc and sub another group (TV), and these groups to play the same thing if we want, but able to strea

Can I use my trade in discount code on the reduced price move?

After updating from S1 to S2, the music stored on my samsung galaxy A40 can no longer be played from the S2 app. The error I’m getting is [x-track] is no longer available on [my phone]. All music can be played on other apps (and is stored in the Music folder). I’ve granted all permissions (going so far as to uninstall the app, forget my home network, reboot and reinstall everything.) Am not sure what’s wrong. 

Is generation 1 or 2 of the sub compatible with S1 ? Want to buy but don’t want to mess with 2 different apps. 

Hi there,I currently have a Play:1 and am thinking of getting a Beam to be used with my Vizio TV, but I just discovered my TV doesn’t have an HDMI-ARC port. From what I understand, I could still set up the Beam through my TV with the included adapter but I wouldn’t be able to use Alexa to control the TV. That would be okay with me, however, does that also mean that Alexa wouldn’t work at all through the Beam? For example, if I set up the Beam to be on the same network as my Play:1 and my TV is off, could I still activate Alexa on the Beam through voice commands and have her play music from Spotify?Any clarification on this topic would be helpful and please just point me to another thread if someone has already asked about it! Thanks!Kyle 

I used to be able to play my itunes library through my Sonia speakers and now it won’t let me - help!

Hi guys, I have a Beam, 2 x One SL, Sub (Gen 3) and a Move. I have finally given into the lure of vinyl and I was wondering what the best option is for me and my current set up. The above speakers (minus the Move) are set up in my sitting room as a surround sound system - can I get a turntable that will play music through that set up? I’d need the Sonos amp or connect...right? Would this defeat the purpose of the turntable though, would if be better to get hifi speakers that I connect (analogue)? I’m a newbie to all this. Thank you.

Hello, I have a sonos connect hooked up to a vintage Curtis Mathes record player/radio console. I have 2 other sonos speakers (play 1) in other rooms that are on opposite ends of my place. I am able to stream wireless services (Spotify, etc) through all speakers, including the Curtis Mathes and it sounds amazing.  I would love to be able to play records wirelessly throughout my place, but I am unable to get the songs to play through the play 1 speakers, when I’m using the Line In setting and play records through the console.It seems I get some type of signal, because there is a buzzing that comes through the play 1 speakers that isn’t usually there, but no songs.Is there something I’m missing? Are the devices too far away from one another? Is it possible that these two pieces of equipment don’t communicate in the way I’d hoped? Any help would be appreciated! Thanks!  

Can I use the Arc & Sub without rear speakers?  The room isn’t conducive to placing rear speakers and I am wondering if the Arc & Sub will provide enough sound on their own.  

I have had the Sonos Beam for around a year now and been using it via ARC to an old Samsung TV. In addition to this I have 3 Sonos One around the house, and a Sub used together with the BeamThe Beam works perfectly via ARC for TV sound, but I have an issue with the Google Assistant. I am able to turn OFF the TV via google voice commands, but when trying to turn it ON nothing happens (the Beam light blinks for a while and then stops).Strange thing is that if I issue the turn ON command to any of the Sonos One speakers around the house, it works and the TV turns ON!Just got a new LG TV (65NANO956) and was hoping the issue would disappear, but same thing happens. Sonos One speakers can turn on the TV, but the beam does nothing (all other commands like “turn off”, works).System is setup via SonosNet, and the Beam is the access point.Any suggestions to what might be happening here, as the TV evidently does support turning on through the Google Sonos integration as seen with the One speakers

Hi all, I’ve been running a couple of Play 1’s in my office, my music library sits on my Mac, and the S2 OS app on the mac links the library to the Play 1’s.I have an old ZP80, which I plan to reinstate with a turntable connected via RCA in, running to the S1 controller app, I will then factory reset the Play 1’s and add the to the S1 controller app.I am hoping that the music from the turntable, through the ZP80 will then come through the Play 1’s. Am I planning this correctly? Is anyone doing the same and using a turntable into a ZP80.Any conformation and advice would be appreciated. 

Hi, my Move fails to connect to my existing system, my system is quite old & still uses a bridge but still works ok generally. The setup routine finds my Move but hangs when the “accessory setup” button appears. Nothing further happens when this is pressed. 

Hi, I’m trying to connect my Play 1 and One SL to my Beam for surround sound.  They are all WiFi enabled and powered on.  This is the sequence I’ve tried:System - (chose the room I want eg Living Room) - Set up Surrounds - Continue It them brings up a message saying : Two compatible Sonos speakers are required to add surrounds.  Make sure your products are powered on and connected to WiFiCan anyone suggest where I am going wrong :( Thanks

I have a very good self powered sub that I want to use.  I currently use Arc + Sub via optical splitter. However, I’d like to know a way to have the Sonos using EARC while the Sub uses optical. Any suggestions?   *** Thoughts on the Sonos Arc so far. Meh.  It’s not as good as what I heard from a Sonos one time in Best Buy.. (maybe playbar?)

Two questions   Does using the coax output on the port bypass the inbuilt DAC? Does the coax output resample everything to 24bit? If I’m streaming Apple Music will it be bit perfect?

When ever I ask to play music on the Arc via Google Assistant I get the response "I cannot do that here, but you can ask me to play it on one of your other devices."Out of several Sonos speakers that are GA enabled this is the only giving me this issue.I have removed and added GA many times.  I have done a complete reset on the Arc at least 3 times.The amount of issues with GA and Sonos speakers ever since going to S2 is getting beyond ridiculous now.  I'm just frustrated with dealing with these issues. When I get one fixed, soon there is another bug. Any ideas what to try next? 

Starting a new Sonos system with all new Sonos 2 equipment. Got and connected two Move speakers to my home network. Two days later I received a Boost and connected it to my Orbi router with an ethernet cable. I expected the Moves would “see” and connect to the new Sonos network automatically. Didn’t happen.The Moves work on what shows as the home network, no mention of a Sonos network, but I don’t trust that will continue. I had a lot of drop out issues with an older Sonos system until I ethernet connected one of the components to the router and set up a dedicated Sonos network. After that, all was fine.The IP addresses for all three are the same with the exception of the last two digits. The Boost is WM:0, the two Moves are WM:1. Is this as it should be?I have more Sonos 2 product on order and want to get this worked out before tackling the rest of it.

I can’t get Alexa work with my Sonos Amp. Any help on how I can link then?

Hello,  new to Sonos and modern hi-fi generally. Looking to up my game from portable Bluetooth speakers. I purchased the 5s and the sub. Considering buying a high res mp3, specifically FiiO M6. Wondering if it is compatible with my system and how to connect, and will I have highest quality music on stereo. Thanks, realize this is basic but I'm old. Tk

Hello, I am looking to buy my husband a system for Christmas but need some help picking out the pieces needed. We currently have two mounted outdoor speakers and a sound bar by two different brands and I want to replace them with a sonos system. I want the speakers and sound bar to be able to connect to one another and play the same tunes. I was planning on ordering the outdoor speaker pair and the multi room entertainment set with Arc and Move. Will all that work together as I expect? Is there anything else I need? Or is there a better product for my needs? thanks! 

I have a spare Playbar, if I give it to my daughter to connect to her TV, will she need an amp or some sort of base station for it, or will it work on its own? 

Hi all! I have a Q85T and a PS5. I asked Sonos what settings to use and they said “Linear PCM on PS5 and Passthrough on TV” - when I do this, the output is Stereo 2.0. If I change the PS5 to ‘Dolby Bitstream” I get “Dolby Digital 5.1” but NOT “multichannel LPCM 5.1” output… do Samsung need to release an update to fix the TV or what is happening? Sorry I asked this elsewhere but maybe it should have been in here? 

I have added an additional album to my music collection and after many updates this is still not showing in my system.I have less than 3000 tracks in the library so space should not be an issueI have checked the metadata and this looks to be correctI am using both Windows 10 and Android 10 for the update processThe music library is stored on a NAS drive and only this album is missingAre there any error logs generated by the system that I can view that may throw any light on the problem?Thanks

Just bought a Beam.  Looking at photos on line,  I see two passive radiators on the front.  Where is the third one?Thanks people.

Hello, I have a playbase plus 2 play 5s setup as home cinema.the playbase doesn’t connect to the wifi anymore, works with lan cable but disconnects straight when I take the cable out. I’ve sent a diagnostic report.  cheers,rogier