I am aware that there are multiple Samsung remote issues on these forums, but I believe mine may be distinct. Last night, my Beam suddenly stopped working w/ the Samsung TV. After factory resetting the beam, unplugging the TV for 60 seconds, and then setting everything up anew, it is working again. However, starting tonight, my remote (similar to the one pictured here) won’t control the TV volume (though the Sonos app will). This had worked fine for months and even did last night after I redid the setup. What’s especially strange is that when I hit volume up/down/mute on the remote, the normal popup that an “HDMI” volume change is underway pops up on the screen, so it is receiving some command, the volume just never changes. Any ideas?
Thank you for your help.