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I am using Sonos S2 and occasionally I look at what track is playing, and what is coming out of the speakers is a totally different song to what I am hearing.  If I ask Alexa what is playing, she says the same as the Sonos app.  Example: diagnostic 2015095204Sonos said it was the Arctic Monkeys playing, but actually it was Mixed Emotions by Abra Cadabra.

I’ve had Sonos Play:5 (Gen 2) for a few months now and it worked perfectly via Spotify Connect. A couple of days ago I purchased a second Play:5 to create a stereo pair and since then I am unable to play via the Spotify app?I’ve deleted and reconnected Spotify, reset my router etc and it still won’t connect - any ideas?

I have large playlists of tracks stored on a NAS. While SONOS is playing my imported playlists well, I am not able to resume playing after I have selected another source and SONOS restarts playing the list from the beginning. I have noticed that this is a feature many of other owners would welcome. However, all related posts have been closed for comments. Hopefully this is a sign that the SONOS engineers have got the message and very soon will satisfy its customers by offering a sustainable solution. I keep my fingers crossed. 

Apple will not connect. - 2 play 5 Gen 2 set up as stereo pair (R&L) NOT working - Reset internet - uninstalled and re installed the app - switched everything off and on again.  Made sure the settings were correct in privacy local network. Worked for a bit then back to square one. No its not the internet connection - In mean time can watch Netflix in several rooms,  kids on devices lap top on at same time all working and yes I did turn off everything else while trying to get Sonos to work. This has happened several times over the years (I has 2 play 5 gen 1 units prior) - its wearing real thin now at this stage. Perhaps its time to replace entire system for a Bluetooth direct unit as this issue does not seem to be getting resolved. HOw much time is a person required to dedicate to trying to get a system working when they should be enjoying the R&R. 

Since a few weeks I can't add songs to the queue anymore in the SONOS S2 app. This is the case on my phone. This was the best function of SONOS. What happened?

Hi,   i have replaced my SONOS play:1 with a SONOS One to get acces to Google Assistant commands. After a succesful setup and adding my Google Assistant in the SONOS app and adding my Google Play Music premium account I though I was set. But apparantly there are major issues: The ‘OK Google’ Command works. After that, 95% of the commands stop working. The microphone just blinks ad thats it. I found a topic about that where a SONOS employee answered that it would be fixed and in a timely matter. This a thread of 4 months (!!!) ago. Is there ANY update on this (No Alexa or another speaker is not a option for me). How is this still an issue? Link to thread: https://en.community.sonos.com/google-assistant-and-sonos-229109/sonos-one-problem-with-google-assistant-6837646 When I use a music command that got accepted (very rarely) this happens: ‘Play number X by artist X’  Answer ‘Ok playing song X by artist X on Google Play Music’ I’m sorry, I cannot help you with this’  Why is this?

Hello,A friend gave me his old Zone Player S5. I am thinking to buy a used Play 5 Gen 1 from the market. Can I pair them as a stereo pair to use them with S1 ?Kind regards

I just bought an Arc with the One SLs to make a 5.1 channel system. I have a Klipsch sub from an old system. Can the Connect be used to pair up to the Arc? Is that possible? I couldn’t find anything online around that. I don’t want to drop $600 plus on the Amp. I might as well just buy the Sonos sub. specifically for that price. Any insight is appreciated! 

Sonos AMP seems to be working great but I want to ensure my settings are optimized. Here they are, please confirm or suggest settings. I’m using Paradigm Studio 20 V2 Bookshelf speakers Audio system prioritization is onA/V sync is set to autoEARC is set to offDigital audio out set to auto 1 output compressed audio with change vs PCMDigital audio out volume is set to maxDolby Digital plus output is set to Dolby digitalPassthrough mode is set to autoare these the correct/optimized settings? thanks Robert

I have a BenQ HT2050A digital projector that will be mounted in the back of room projecting onto a wall.  I have the Sonos Arc, subwoofer, and two of 1 SL speakers.  The plan is also to run, cable box, Apple TV, and Nintendo Switch to the projector.  So how do you connect all this and use the wireless feature of Sonos?  Is that possible?  I have done some research on buying a receiver and they can be pretty pricey. Is that what I need to do or is there another option to make this work?  Thanks.

I currently have a playbar, 2 play1s for L and R, and 2 play1s for rear and it works well.I am moving and in my new house I plan on having a theater room with 2 rows of theater style seats.I would like to add play1s behind each row for the rear channel.Is it possible to have 4 play1s for the rear channel?Maybe 6 play1s if I decide to expand?

After a couple months of being up, a gap has developed where the speaker meets the wall mount. It used to be a tight seam but now when the the speaker is pushed back into the mount there is a gap as the the weight of the speaker seems to be bending it down. It still extends and retracts without issue but the gap is really annoying. Has anyone experienced this?

I recently became a Spotify Premium subscriber. Knowing I can play Spotify on Sonos systems, I was shocked to find that Spotify podcasts cannot be played through Sonos. Why the hell not? Why is Sonos blocking part of the Spotify content?

We have a Sonos One & Sonos SL paired as stereo controlled by a Amazon Echo Dot, this is used with Amazon Music Unlimited. I am considering cancelling my subscription to Amazon Music Unlimited and switching to Spotify. Do commands work the same on Amazon Music for instance all we had to say was Alexa Play Radio 2 and Radio 2 started, or Alexa play Fleetwood mac and on came Fleetwood Mac. Ive been told its not as easy with Spotify, and different commands are used. This would be ok with me, but not with my Mrs, its taken absolutely ages to get her to use Alexa, and almost as long to get Sonos Speakers. main reason for change is the Spotify app is much better than Amazon for me. So if Spotify isn’t as easy with commands i will leave it alone, rather than cause issues with the other half

Hello! So I’ve been hunting around for awhile now to try to answer what feels like it should be a relatively simple question. I’m actually looking to potentially invest in a Sonos Arc surround set, at the same time I upgrade my TV. Currently I’m looking at getting an 85” Sony X900H (with the latest firmware upgrade supporting eARC. My question is this - if I want to continue using my AppleTV4K to stream content (specifically for Dolby Atmos), how is that possible with just the one HDMI port on the Arc? I’m aware I need to stream through eARC in order to pass an Atmos signal through, but would I not want to connect the AppleTV through eARC as well? Or pass through the Sonos Arc (which I know I cannot do?). Obviously without owning either the sound bar or the TV, it’s a bit hard to just run these tests myself. I’m wondering - would I just connect the AppleTV to one of the regular HDMI inputs on the TV, then connect an HDMI to the TV’s eARC port down to the Sonos Arc? Will that pass the A

Hey guys, All my speakers (Sonos One, ARC, Beam) disappeared from my IPhone 12.  It is there on my other devices and I can play music via the Sonos app.  I just can’t play it from my native phone app.  Anyone have an idea of what it is?  Sonos support is beyond useless.  I never had problems with any of their devices until now.  When I need help, they are simply useless.  

I have a Sonos arc hooked up to my Sony tv (900h) in my bedroom. It has an Apple TV 4K hooked up also. I work graveyard and sleep during day. Someone using the living room tv (has apple 4K as well) hooks up to my arc and the sound almost gives you a heart attack. Is there away to shut off the sound that way no one hijacks my sound bar. It’s annoying. Never thought I’d die from a sound bar. Anyone else experiencing this?

Hi I know there was a Sonos update pushed around 11-11-20.  Also upgraded to iOS14.  Now I don’t see my Sonos speakers at all when using Apple Music app and trying to Airplay2 to the various speaker sets.  The Apple TV’s I have do show up in the Airplay 2 list.  Just my 4 different Sonos rooms don’t show.  Anyone have any ideas?  Thanks.  

Pandora stopped working all of a sudden and I get the message “Unable to browse music” on the sonos app.  Pandora works fine on my phone otherwise

I am trying to figure out my mom’s new Arc, and why it would be cutting out while watching TV.  It is working fine while playing music, and two other Beam’s are working fine with their TV’s.  I have not hard wired the Arc yet, but will try that this morning.   The Arc is located far enough away from the router that I do not think this could be a problem.  She has a Samsung Q7 TV which played very nice with the Beam before the Arc arrived.   Any help would be appreciated. 

I have 2 active speakers (so the amp is build in the speaker) connected to the line out of the Sonos Connect. This works great. Now I want to add the Sonos Sub 3 to this. Is that possible? If not, is an upgrade to the Sonos Port a solution?

Hi, I want to combine my Sonos system with my Devialet Expert Pro Amp for the following use cases; #1 I would want to establish a Surround set-up for my TV, where;I can use my 2 Sonos Ones as rear surround speakers My Sonos Sub as a sub And my Devialet Expert Pro driven non-active speakers as the front-stereo speakersI am also consider having a Sonos Arc in the front (but would still want to have the ability to top it up with the Devialet Expert Pro driven non-active speakers. Please note that this setup ONLY has to work for TV. I do not intend to use the sub nor the rear surroun speakers for music listening.#2 I would want to plugin my Devialet Expert Pro driven non-active speakers as a “speaker” into my Sonos System for multi-room control, and control via AlexaThis one I think should be pretty straightforward; I plug in a Sonos Port, and use either a grouped and muted Sonos One or an Amazon Echo for voice control?

Does anyone know if I can connect six (6) Sonance in-ceiling architectural speakers to one Amp? They are 8 ohms and 125 watts for the pair. These are the Best Buy Sonance 6 1/2” round in-ceiling speakers.  Thanks!

Hi all, We have recently upgraded our system to S2, and swapped a Bridge for Boost for the privilege. It is now painfully slow to use by phone though (iPhone XS, nothing too old).The ‘My Sonos’ screen takes something like 10-30s to load, which seems totally unreasonable and is also way slower than S1 (slow but less than 10s). Any ideas?TIA :)

So I’ve upgraded to the S2 app and have a Beam, Sub gen 2, 2 x sonos one surround setup.  I use my iPhone 11 to stream music via AirPlay from Qobuz, which as I understand has a compatible high res format with Sonos (FLAC).   In this article - https://support.sonos.com/s/article/79?language=en_US, it states ‘Sonos supports the following audio formats when streaming from your local music library, Android device, or Internet radio stations’. And it supports ‘24-bit (44.1kHz/48kHz, FLAC/ALAC)’. So my questions are: Is streaming from Qobuz via AirPlay considered my local music library? If I’m playing a 24-bit high res track at 96 kHz, how is the quality of the playback affected, assuming anything above 48 kHz is lost?