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Contributor I
Feb 22, 2021 9:24 PM UTC
Answered

Speakers disappeared from Airplay

Hey guys,

 

All my speakers (Sonos One, ARC, Beam) disappeared from my IPhone 12.  It is there on my other devices and I can play music via the Sonos app.  I just can’t play it from my native phone app.  Anyone have an idea of what it is?  Sonos support is beyond useless. 

 

I never had problems with any of their devices until now.  When I need help, they are simply useless.  

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CossAnswer
Contributor I
Feb 22, 2021 10:51 PM UTC

I suspect it is related to an app on the phone that was using the mic, causing a conflict.  I had to kill every app and I reinstalled and restarted it.  I think that’s what did it, but it beats the 9 different things the Sonos support list had me do.  None of the things were helpful either as the system was working fine on my other devices.  It was literally a waste of time.  

4 replies

Lead Maestro
Feb 22, 2021 9:50 PM UTC

Have you tried restarting your phone and rebooting your router?

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"Receive with simplicity everything that happens to you." - Rashi
CossAuthor
Contributor I
Feb 22, 2021 9:55 PM UTC

Of course.  I think I figured it out myself.  Wasted an hour of my life with the people at Sonos support

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Lead Maestro
Feb 22, 2021 9:55 PM UTC

What was the solution?

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"Receive with simplicity everything that happens to you." - Rashi
CossAuthorAnswer
Contributor I
Feb 22, 2021 10:51 PM UTC

I suspect it is related to an app on the phone that was using the mic, causing a conflict.  I had to kill every app and I reinstalled and restarted it.  I think that’s what did it, but it beats the 9 different things the Sonos support list had me do.  None of the things were helpful either as the system was working fine on my other devices.  It was literally a waste of time.  

Translate