Skip to main content
Contributor I
February 22, 2021
Answered

Speakers disappeared from Airplay

Hey guys,

 

All my speakers (Sonos One, ARC, Beam) disappeared from my IPhone 12.  It is there on my other devices and I can play music via the Sonos app.  I just can’t play it from my native phone app.  Anyone have an idea of what it is?  Sonos support is beyond useless. 

 

I never had problems with any of their devices until now.  When I need help, they are simply useless.  

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
CossAnswer
Contributor I
February 22, 2021

I suspect it is related to an app on the phone that was using the mic, causing a conflict.  I had to kill every app and I reinstalled and restarted it.  I think that’s what did it, but it beats the 9 different things the Sonos support list had me do.  None of the things were helpful either as the system was working fine on my other devices.  It was literally a waste of time.  

4 replies

Lead Maestro
February 22, 2021

Have you tried restarting your phone and rebooting your router?

"Receive with simplicity everything that happens to you." - Rashi
CossAuthor
Contributor I
February 22, 2021

Of course.  I think I figured it out myself.  Wasted an hour of my life with the people at Sonos support

Lead Maestro
February 22, 2021

What was the solution?

"Receive with simplicity everything that happens to you." - Rashi
CossAuthorAnswer
Contributor I
February 22, 2021

I suspect it is related to an app on the phone that was using the mic, causing a conflict.  I had to kill every app and I reinstalled and restarted it.  I think that’s what did it, but it beats the 9 different things the Sonos support list had me do.  None of the things were helpful either as the system was working fine on my other devices.  It was literally a waste of time.