Get help with your Sonos Roam, and Sonos Move
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I have two sonos Roam, but only one is displayed at a time on app.Can we set up the two sonos Roam with Stereo set up?Please share how to do that?
It appears that Sonos support is backed up so I guess I’ll post my question here also… My existing system (two Ones (G2) & Sub) that are connected to the Boost do not have this problem. Apparently these two devices connect to my wifi and not the boost so I assume we will have to blame my wifi, yet the 66 currently connected devices which is a mixture smart TV's, streaming devices, security cameras, smart devices, etc... do not have random disconnect problems.I'm doing my share of searching, I see posts about Asus routers and disabling QoS or Airtime Fairness, some say nothing changes...So I guess I need to know what magic settings the Move and Roam SL require in order to work as expected.Honestly I expect these things to work with minimal screwing around because I paid for $ONO$... If the cheap $5 smart plug can stay connected to my wifi, why not almost 600 bucks worth of speakers?Router is Asus RT-AX92U AX6100
I have a Sonos Roam and an Eero wi-fi network. My Roam keeps losing the network every three or four days. I’ve been reading and it sounds like Sonos and mesh networks don’t play togehter. I’m not sure what my options are. The Boost doesn’t work with portable devices, and setting my Eero into bridge mode also doesn’t seem like an option. I can no longer return my Sonos Roam. Do I have any other options?
I have a Roam SL and Virgin Router Hub 3.0. I’m also using for TV m a play bar and 2 Sonos 1s for surround sound. The play bar and 1s are fine. The Roam is a recent addition and KEEPS on losing connectivity. I had a massive setup issue and called support and works fine now when connected but it’s useless if it keeps disconnecting. I have to press 10 secs/wait/switch back on etc EVERY time. And when it’s disconnected the Bluetooth doesn’t connect either. It’s hugely disrupting for family as they have no idea how to reconnect when I’m away and so have no speaker at all - even a Bluetooth one. Please help or I’ll have to bin it and get a different make.
I am currently working in Pakistan - using my two ROAM speakers to provide my entertainment. They had been working for the first year and a half without issue. Then, last year I noticed that one ROAM would not charge above 94%. A rather long series of chat session with Sonos tech team can to the concluding that the battery was not apparently taking the charge. But, the second ROAM was having no issue. As of today, the first ROAM will not power on at all and the second ROAM is limiting its charge to 93%. I fear that I am about to retreat to silence… I have been using the magnetic wireless charger bases that are sold by Sonos. Thinking this may have been the issue, I changed to using the USB-C cord direct from a charging brick that is plugged in a wall socket.I was wondering if others have encountered this issue? I read through number of threads that seemed similar and have not seen any solution. I cannot even “reset” the device by holding the power button for the 12-seconds recommended
I’ve just got a Sonos Roam SL - how do I use Alexa with it? Unlike on the Sonos One speaker I can’t see a little microphone?Thanks
I have a lovely Roam which “roams about” in the house.At one point it was a sleep/wake speaker in my daughters room.Now it’s a Roam Bluetooth speaker for the TV, when sound needs to be mobil. The Issue is that the wake alarm i’ve set for my daughter keeps playing the same time every morning.This is regardless of it being in Bluetooth mode.It started when the speaker was moved and therefore renamed. I’ve tried to create a new alarm at the same time, which haven’t helped.I’ve tried to rename the Roam, remove it from my Sonos System - and re-add.Only thing i have left to do, is to dele the Apple playlist it was set to play, back then. Have any one else experienced this? Please help.
I have a Roam SL and 2 Play:1 speakers. All are correctly registered in the S2 app. I can freely group all speakers together in WiFi. The issue arrises when I stream music to the Roam over Bluetooth and then try to group with one of the other Play:1's. On the first attempt it works fine but then if I ingroup and then group again no sound comes from the Play:1, still plays on the Roam. The app shows the Play:1 as grouped and playing. If I power cycle the Play:1 and then regroup, it works again but the same happens if I ingroup. Correction: I now get the same issue when connected over WiFi, was probably like that all along. So looks like the Roam groups the first time okay, after that not, either if on Bluetooth or not. Othe speakers group okay.Extra: just found that the same thing happens after pausing playback, the Play:1 does not resume sound but the Roam does, still grouped on the app.
Seen this on ebay. Is this right? was looking to buy one. https://www.ebay.co.uk/itm/295571843645
Hi everyone - I just received an early Christmas gift of an Audio Technica bluetooth turntable AT-LP60XBT. There are many resources, including Audio Technica’s own website, which says that it can connect with the Sonos Move via Bluetooth (but no other Sonos device, wirelessly).You press a button on the turntable so that it enters pairing mode, and I’ve done enough reading to realize that I need to press the pairing button (the long thin button) on the back of the Move to get it ready to connect.However, when I put both devices in pairing mode - I press the button on top of the turntable, which continuously flashes blue & red (instead of blue, which is desired) - they never seem to pair. There is no completion; ultimately the light on the turntable just goes red, which means it is not paired.Has anyone dealt with this? Has anyone solved the problem? Many thanks in advance. Even if I get it to work, I’m pretty tech-savvy and it feels like… well, it shouldn’t be this difficult.
To Sonos .. I have to say that your product is the biggest pain in the a$$ to get going .. With todays tech .. Can’t we just get it so I turn it on and connect to Bluetooth like other speaker products .. a bit frustrated !! Great sound .. crappy integration
My Sonos Move will not connect. I have performed all the instructions for connecting and resetting. When power is first turned on, a white blinks.
Hello All,I run a couple of Sonos Fives, a couple of Ones, a Sub Gen 3 and I run a turntable into one of the Fives. I had initially had WiFi issues so I bought a boost to run ethernet and then the mesh of the speakers. Been working perfectly.So, I thought I would buy a roam so I could throw a vinyl record on, then carry it to the laundry, garden etc and keep listening. I was sooo disappointed to realise initially that Roam and Move can’t connect to my Sonnet which seems ridiculous. Sonos have their own mesh system then release a speaker that can't connect to it so, I connected it to the Wifi.Now - if I play a record the entire system works beautifully except, the roam can’t keep a stream going for more than a few seconds so basically, unusable in that manner.Any thoughts at all?Thanks guys, Robin
Does the Move usb-c input support line-in?
Hi,When I am on the road, I want listen to Apple Music's lossless tracks on my Roam.Bluetooth does not support lossless music so I plan to use Airplay.The problem is that Airplay needs a wifi network which is a hassle to set up when I am on the road.Is there a way to use the iPhone tethering function? Thank you.
Hi AllJust wanted to post that I have found a new feature in the App which could well have been there for a while now.I am gifting a Roam SL to my daughter in a couple of weeks time, which as on my system. I re-set it today and boxed it up ready to take to her. Of course then it showed in the App as powered off. I was then able to go into the settings for the speaker, and actually hide the device from my system in the App which is a new(ish) feature I believe. This is a nice touch as now it shows as gone from my set up.I know this is a fairly new change as a year or so back, I had to return a Roam which had a fault and had to wait 72 hours before it would disappear from my system in the App (back then, this was normal behaviour).
I some problems to start the speaker. I plug it and I have a small red light at the bottom and it seems like the devise don’t charge, I use different way to charge it but I have a 10W plug with de usb C cable of the Roam. Do you have any recommandation how I can know if it's the battery or the starting button the problem? Thanks
HiI have a new Move, when I set it up it has connected to my home Wi-Fi not Sonos through boost. How can I change this? RegardsMark
Lately, I have been experiencing increasing issues with my Sonos Move. I have a pair of Sonos 5 set up in my living room and a Sonos Move in my kitchen. While the Sonos 5 works perfectly, my Move has been intermittently losing and regaining contact, resulting in the music being interrupted or going completely silent. At times, it also produces a crackling sound. I have attempted to resolve the issue by rebooting it, but it has not helped. Additionally, the wifi connectivity appears to be functioning normally, and there is nothing nearby the Move that could be causing the problem. I am unsure of what to do next.
I’m using Google Assistant, and keep getting message, “Spotify Premium isn’t currently available. Try again later.” I’ve tried uninstalling Spotify from the Sonos app; reinstalling; reauthorizing. Even resetting the Roam and starting over from scratch.Spotify works fine from the Sonos app on my iPhone, and I can cast it to the Roams. It just won’t work with Google Assistant for some reason.
Speaker ash been working fine and came into shop and one speaker would not work. We have done everything SONOS app recommends. App shows speaker in Blue Tooth mode but we have pressed the button on speaker and top light is white but will not connect to play and SONOS will not recognize WIFI for the speaker. I have 2 Move speakers and the other one is fine.We have reset and turned of the router multiple times, turned the speaker off for a period and powered back up, we have changed the speaker form Blue Tooth to WIFI and back a few times. The white light and sound come on but the Sonos App still shows the speaker is bluetooth and will not play. Moderator edit: Combined posts
I’ve been unable to install an update on my Roam. Keep getting error 30 which has 2 suggestions. First - move it closer to the router. Tried that, got the same error. 2nd plug in Ethernet cable. Can’t do that on a roam. Any other ideas please?
This is a wish for the Sonos Roam.there is a tone for power off.It would be good if there was a different tone for power on.
Hi All, Hope someone can help. I’ve been having major problems getting my Sonos speakers, 2 Roam SLs, to connect with my WiFi through my phone - Android with the S2 app. I occasionally get one speaker (of 2) to connect (let’s call it L) and I think I may have solved this, but the system can’t see the other (R). The system settings claim a speaker is “powered off,” though I’m standing next to it and the light (white) is on. Naturally I’d like to resolve this and set up the stereo pair. I’m not even entirely sure the one that’s connected will stay so, it’ll take a few days to work this out and it seems to connect at random, without changing WiFi settings. Here’s what I’ve tried so far and noticed, over the space of a couple of weeks:factory reset of both speakers. This worked once and I got them set up as a stereo pair, but then the system couldn’t find them again. it found them twice by itself, but failed to about 10 times (I gave up and tried on 3 occasions and would estimate abo
Sonos MOVE When the speaker is switched off, the microphone LED on top lights up white and after that the speaker cannot be switched on.I tried a factory reset, but it didn't respond to that either!What could be wrong?
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