Can't wake-up Sonos Roam's in the last month

  • 18 April 2023
  • 2 replies
  • 63 views

Hi everyone,

I own two Sonos Roam’s, often configured in stereo mode and the app version is 15.2.1.

I used this system in the last year without any issues, I usually open up the app on my iPhone/iPad Pro and the Roam’s wake-up immediately.

In the last month until today, this simply function seem broken. I always have to turn on manually the both Roam’s.

I didn’t change anything, maybe it’s the last update (of the app? of the firmware?) but I cannot be sure.

What I can check?


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2 replies

Userlevel 7

You probably have Battery Saver enabled. This feature fully powers off the Roam after being idle for 30 minutes instead of going into sleep mode.

Disable Battery Saver by following the instructions in this article:

https://support.sonos.com/en-us/article/battery-settings-for-portable-sonos-products

Hello,

I have same problem than RiseFall. I have disabled battery saving and Wi-Fi power saving but still same problem.

Thanks for your help