Portable speakers

I received a Move 2 as a gift back in December. I was able to get it set up and connected to the SONOS app and also had no issues with bluetooth connectivity. I normally just connect the Move 2 through Apple Music or other family members connect to it through bluetooth. I recently went into the app to play music and my Move 2 was no longer shown in the app. I troubleshooted and tried to reconnect but nothing worked. Based on guidance for the app, I reset my Move 2 following the instructions (I had previously rebooted the Move 2 prior to reseting). Nothing has worked to get the app to recognize my Move 2. After multiple efforts, and after reading about all of the issues with the SONOS app, I just tried to turn on bluetooth and play music from my iPhone. Now Move 2 won't connect to my phone. I also pressed the bluetooth button on the back of the Move 2, but it no longer chimes when it's in bluetooth mode. Now nothing seems to be working on the Move 2.

I have a Sonos Roam SL...Is it okay to leave it plugged in and charging for 99% of the time (even when playing) or will this degrade the battery over time? Or should I occasionally use it on battery power to prevent “memory effect”?  

No lights No sound no network 

I have set up my Ultra with sub 4 and 2 x Move 2s (set to stereo pairing)via Bluetooth, as separate units. I want to separate the Moves to act independently (one for kitchen, 1 for bedroom) and want to connect to Arc so the music from my phone plays in 3 separate rooms at the same timeAbsolutely no luck using the Sonos bot or via a Google search TIA

These speakers are utter junk. The app is pointless. No one in their right mind should buy anything from this company. Absolute garbage.  

I cannot reset my device. After turning on, the device shows a white flashing diode. It makes no sounds when turning it on and off. Attempting to reset does nothing. White LED keeps flashing.

I’ve tried to add my support to all the other threads on this issue, but they’re all closed. Figured I might as well start another one!I have a Roam 2 which does the stuttering every time it connects after sleep. I can eventually get it to work without the stutter by trying various things - full power off, close app, attach to bluetooth then back to wifi, but this takes between 2 and 5 minutes, making the speaker pretty much unusable. The issue DOES happen on any wifi networks (i.e. other houses), and it DOES NOT happen with my Move or Arc on my home network. So I can only assume it’s an issue with the Roam. After reading all the forum comments I have no faith that a new one will fix the issue.

The move 2 speaker has been set up and connected to Wi-Fi successfully. I see how to stream music from the Sonos radio app but unless I use Sonos radio it looks like a brick to me. How would I stream from services such as Pandora or Qobuz? There are no instructions to be found anywhere. Thanks. 

I'm looking to have music in my bathroom and exploring my options. The challenge is that the electrical socket in the bathroom loses power whenever I turn off the bathroom light. 🙄I want the music to play continuously, so it's ready the moment I step into the bathroom.I'm considering the Roam 2 speaker since it can run on battery. My idea is to keep it plugged in all the time. This way, when the lights (and power) are on, the speaker will charge, and when the lights are off, it can continue playing music using its battery.Does this setup make sense? Will the Roam 2 keep playing music seamlessly as the power from the socket turns off, provided it has a charged battery?I would be grateful for any help from someone who knows his/her way around Roam 2.Best,V

Sonos Roam used to work seamlessly, but some months ago, I started having issues connecting to it from my laptop. Immediately after connecting it would just disconnect. Not sure why but it renders it unusable for when I need it to connect to my laptop.

Does anyone know how to fix this, or whether it’s just not feasible.  I have the following system paired 1 Sonos beam, x2 Sonos ones and a sub. I call this pairing BEDROOM. This pairing is connected via HMDI arc from the Beam to the TV. When I group my Sonos roam SL to the bedroom pairing, the Sonos Roam SL will also play the tvs audio, Albeit with a slight delay.  However, when I group my Sonos Move to the Bedroom pairing, the Move is silent. No audio comes out.  for context if I use airplay from my Iphone, I can group all of my devices, including the Move and play music, YouTube etc.  the problem seems to only be the Move refusing to play audio when grouped with the bedroom pairing and the TV is the source of audio.  I have tried restarting the Move, turning the whole system on and off etc and can’t seem to fix this issue. 

I recently bought a Sonos Move (1) on sale and am very happy with it. I went to a Best Buy this week and they had a display of all the small Sonos things. Four or five of them. I listened to the same demo music on all of them and it seemed very clear at least in that setting that the Move 2 sounded the best. I just wanted to share that experience. Especially since it is a modest looking smallish mono-looking unit costing a rather hefty $450. So, the fact that it sounds so good is something you should be proud of and will probably be noticed. By the way, in marketing, providing sampling for prospective costumers is a vitally important thing if in fact you are selling quality and not just selling image. So keep putting that stuff in stores on display guys.  $450, though! There must be a lot of fancy materials in there. It’s pretty heavy as you know.

How do I get my line in to work on my new Sonos Move 2?

My daughter recieved the Roam about 4 years ago and has never been able to get it set up.  I recently began trying again to see if I could do it.  It has been recognized by the system and Wifi has been connected but it will not allow me to register the device.  I would like to at least be able to use it as a blue tooth speaker but understand that can’t be done unless the device is registered.I don’t understand why this has to be so complicated with all the personal information required and the many steps needed.  I see instructions to reboot my router, turn the device on and off holding the button until the second tone…, and finally, to sign out of the app and back in.  All I want to do is use the speaker with Blue tooth.  This seems like a very touchy system for something that has been around for a number of years and for a speaker that is not inexpensive.  Why do I need a SONOS app to play music from Alexa or apple music?  I can do this through bluetooth from my phone or Alexa device

Battery always emptynot possible to shut down completely and even of you shut down the battery stil drains Mike a rocketso This is a junk product 

“There was a problem adding Sonos Voice Control. Make sure product is connected to Wi-Fi.”This is the error I have been getting every time I try adding SVC. Was able to add Alexa and it works. My phone with the Sonos App is on the same Wi-Fi network as the Roam 2 , same channel. T When I try to add SVC, it takes several minutes until that error message above is displayed.Tried using a different WiFi router, logging off/on from the Sonos App, re-installing the app. But for some reason, I cannot get SVC added. Would really like to do away with Alexa, if I can only add SVC. Any ideas? Why I cant add SVC to Roam 2? What is causing this?

I have 3 Sonos devices: Move, One, and Roam. I previously used a tp-link router, no major issues. But this weekend I upgraded to asus rt-be86u (which is wifi7 but only has 2.4ghz and 5ghz bands). i have 35+ devices that connected seamlessly to the new router, including the Sonos One and the Roam.  However, the Move did not connect. Factory reset Move and attempted to re-add to my existing system. Sonos app (new one) discovers the Move, goes through process of adding it, but gets hung up where it is connecting to the router’s WiFi network. reset modem as well. No luck. searched online this forum for help/ideas, tried several, including ensuring airtime fairness was disabled on both 2.4 and 5ghz band, turning off internet access for all devices through parental controls, etc. updated app, iOS, etc. tried using a different device to set up (iPad instead of iPhone 16). Tried connecting to a legacy IoT network that I set up on the router for older devices. Tried changing channels of existin

hi my name is Adam. I recently got a new speaker. The Sonos Roam SL and I know it has warranty, but I think I accidentally purchased the warranty the extended warranty early. Can I cancel it and re-purchase it again or do I have to be buying a new device and then pay for the new one 

Has any one seen a rapid loss of charge while the speaker is left on the wireless charger but not turned off. My experience is that the speaker battery will go to zero in under 3 hours  is the wireless charger essentially drawing power? 

In late 2023 both of my Roam speakers died and would not charge whether through wired or wireless Sonos chargers. When I contacted Sonos, one of the speakers was eligible for full replacement as it was still in warranty and the other was eligible for a discount to purchase a new Roam. According to the instructions from Sonos, I was given a UPS return label and packaged them up. I was told I would receive a new speaker in the mail for the fully warrantied one, and a code via email to purchase the other (since it was only partially covered.I received no responses of any kind and attempts to contact Sonos have resulted in being passed between “the warranty department” and “the marketing department” for unknown reasons. If Sonos reads this can you help please???

I dont know how to connect/use my Sonos Roam 2 without the Roam 2 not using wifi

My sonos move 2 will not connect to my apartment building wifi, and when i try to connect it via bluetooth by pressing the bluetooth button on the back it wont go into pairing mode, i made sure everything was up to date and charged, i just purchased the speaker a few days ago and still havent been able to enjoy it, is there any fixes?

My Sonos Move is grouped but not playing music, although the app says it is playing, showing its volume control and all.  It responds to voice commands, like “hey Sonos, play music”, and responds back like “awesome” or “good choice” and all grouped speakers starte playing except the Move.  Again, the App shows it is playing with song name and everything.  See below.  This is extremely frustrating.  Please help! 

I have a house full of Sonos speakers and love them !!I first set up my new move2 yesterday. Got latest update and set up on wifi.it played music via Bluetooth straight away but next day - connected but no sound. other tech savvy family members couldn’t get their music playing either.  if this is the pattern then it’s going back !!!

- Scenario: I have my phone, I’m at the beach (no wifi), I have 2 speakers (maybe two Roams or two Moves or whatever portable combination)- Question: Why am I not able to play the music on both speakers?  I have the Roam 2, the Move 2, I think they have Bluetooth 5.0, is it a limitation of the Bluetooth?I remember my years-old JBL speakers playing all together with Bluetooth… so what am I missing here?  Is Sonos not focusing on portable speakers at all? I need speakers that work together at home and I also can use them outside.  I would love to hear a technical reason for the lack of this capability And no, I’m not looking for workarounds, like bringing two phones, changing the SSID of the hotspot and all that jazz