Have you tried streaming directly from the Spotify app to the speakers using Spotify Connect?

https://support.spotify.com/us/article/spotify-connect/

yes one can using Bluetooth yet the desire is true play via wifi

What Sonos speaker are you trying to Trueplay?

move 2

The Move 2 uses Automatic Trueplay tuning. So just turn on the microphone on the top of the speaker and enable Automatic Trueplay in the Sonos app.

Read more here:

https://support.sonos.com/en-us/article/automatic-trueplay-tm

yeah the microphones are turned on I believe currently showing green 

still no true play, sonos move 2 cannot be used to play spotify either via sonos or the spotify app via wifi to speakers to true play

only Bluetooth works 

If you enabled Automatic Trueplay tuning under the Move 2’s settings in the Sonos app, then Trueplay is working.

Also, Trueplay is completely unrelated to the ability to stream Spotify from the Sonos or Spotify apps.

Are you able to switch the Move 2 from Bluetooth to WiFi mode? If so, is the LED light on the Move 2 a solid white color?

no the move 2 will not play from wifi 

it will only work from Bluetooth 

While connected via Bluetooth (solid blue light on the front of the speaker), what happens if you press the Bluetooth button on the back of the speaker?

thanks for the advice not sure if device is playing of wifi now, I turned off the Bluetooth on my phone and the speakers are still playing...

What color is the LED light on the front of the speaker?

no seems on both spotify app and the sonos app will not play music when Bluetooth is turned off 

blue

If you press the Bluetooth button again, does it switch to a solid white?

yes it goes white when I press it but dtill doesn't connect via wifi 

just plays just one song I added to sonos app from ages ago 

I am guessing the quality of sound should be better via wifi than bluetooth?

If the LED light is solid white, the speaker is connected to WiFi.

Now open the Spotify app and connect to the speaker via Spotify Connect. Look for this icon in the Spotify app to use Spotify Connect:

yes I did that already but nothing happens musically

the white light is in but when I turn off Bluetooth music turns off

on

the white light is on but when I turn off Bluetooth music turns off

After you turn off Bluetooth and switch to WiFi, you need to connect to the speaker via Spotify Connect and press play again. Or play Spotify directly from the Sonos app.

yes I know that's what I did it used to work like that but would drop out periodically, now it doesn't work at all

Hi ​@Joebur 

Welcome back to the Sonos Community!

Sorry to hear of the issues you are having with your Move 2 speaker.

There seems to be a certain amount of miscommunication going on here. I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.