My Move is totally unresponsive on the app - just says it is powered off which means I cannot use it.
I have rebooted twice and added it back to the network which it says has been done yet the app still keeps saying the same thing - that it is powered off.
Rebooted router and also turned iPhone on and off….made no difference. Can only use it as Bluetooth.
I have had a long chat with help desk and their conclusion was it is my Sky broadband boosters causing the issue.
My Era 1 and Play 1 work fine and are stable and the Move (whilst being the most temperamental speaker - dropping in and out) has been ok for +2 years.
How can this suddenly be a Sky Booster issue.
To be honest I have not been happy with the Move since I bought it - it just keeps dropping off the network and now seems to have completely locked.
Anybody else having similar issues?