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Sonos Move wont even connect anymore

  • February 16, 2025
  • 1 reply
  • 48 views

My Move is totally unresponsive on the app - just says it is powered off which means I cannot use it.

I have rebooted twice and added it back to the network which it says has been done yet the app still keeps saying the same thing - that it is powered off.

Rebooted router and also turned iPhone on and off….made no difference. Can only use it as Bluetooth.

I have had a long chat with help desk and their conclusion was it is my Sky broadband boosters causing the issue.

My Era 1 and Play 1 work fine and are stable and the Move (whilst being the most temperamental speaker - dropping in and out) has been ok for +2 years.

How can this suddenly be a Sky Booster issue.

To be honest I have not been happy with the Move since I bought it - it just keeps dropping off the network and now seems to have completely locked.

Anybody else having similar issues?

 

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1 reply

Airgetlam
  • February 16, 2025

Never mind…an errant reply.