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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,253 Topics
  • 32,102 Replies
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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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6253 Topics
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Robin703096Contributor I
asked in Home theater
probleme sonos ray

Bonjour,Je viens d'acquérir une barre de son sonos Ray mais je n'arrive pas a la configurer sur l'application.Il y a 4 led qui clignote en blanc en continu, j'ai essayer de la réinitialiser mais sa ne marche pas. Merci de vos réponses  Moderator Note - Translation by Google:Good morning,I have just purchased a Sonos Ray soundbar but I cannot configure it on the application.There are 4 LEDs flashing white continuously, I tried to reset it but it doesn't work. Thank you for your answers

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Corry P
4 months ago
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Mikey56Contributor I
asked in Home theater
Use of Beam2

Can I use my Beam 2 as a soundbar in my caravan with no wi-fi

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bockersjv
4 months ago
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JamiepavlasContributor I
asked in Home theater
iphone roku remote no volume control

I use my iPhone Roku remote to control my Roku tv. All the features work on the regular remote. I downloaded the Roku app on my iPhone and use that remote also. The volume control does not work on the iPhone remote. I guess there is a compatibility issue. Is there a fix?

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J
4 months ago
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EnrayzeeContributor I
asked in Home theater
Playbar connects but 2 Play:1 speakers do not

After the update earlier this year, I couldn't connect my 2 Play:1 speakers to my home theater system. Only the Playbar works. I tried resetting to factory default and setting up as new, nothing will work. Any suggestions? 

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AjTrek1
4 months ago
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ntobey15Contributor I
asked in Home theater
Connecting amp (and third-party speakers) to sonos 5

Can anyone help me set up sound in my library. Goal set up is sonos 5 as center and then amp to power third party speakers as left and right. The sonos 5 and amp were purchased at the same time in 2019.Especially on the new app, I am having trouble arranging these things. Somehow they keep ending up as separate rooms. Should I return both to factory reset and start from scratch. I previously had these products in different rooms but never tried to link the amp (and third party speakers) with any other sonos product. Thanks for any help

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4 months ago
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SprintMotoContributor I
asked in Home theater
Era 300s playing music as surrounds in August 2024

Im new to Sonos. I have Sonos Arc, and Gen 3 sub connected to Sony OLED, via APPLE TV.  They are working wonderfully.  I am tempted to add 2 Era 300s as surrounds.  But I also listen to music often.  I don’t know if software has been updated, or the app has changed or made a process easier so I’m asking again in August 2024. If I add the Era 300s as surround speakers and I stream music, through apple music.  Will the rear surrounds play stereo music automatically?  Or do I need to go into the app and change settings around?   And if I do need to change settings.  What should I do to make the ARC sound bar/Gen3 sub and rear Era300s play together in stereo to really fill the room? Sorry for a possible repetitive question.  Id like to understand a little more before spending a good amount on rear surround speakers.  Thank you

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4 months ago
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DannyHuiContributor I
asked in Home theater
I am interested of the sonos beam Gen 2, compatible with SUB Gen 1?

Is the SONOS BEAM Gen2 compatible with SUB Gen1?

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D
4 months ago
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Ksb729Contributor I
asked in Home theater
Using multiple remotes with Ray

Is it possible to use two remotes with a Ray, without having to reconfigure every time? I have an Apple TV and a TiVo. I can program both to control the volume on my Ray but I have to reconfigure using the Sonos app every time I switch devices. Is there anyway that it can remember both remotes? Or am I setting it up wrong? TiVo and ATV connected by HDMI to TV. TV connected with optical to Ray.

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buzz
4 months ago
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Kennedy3333Contributor I
asked in Home theater
In-wall architectural with TV and sonos era 100

Question about a possible setup with Sonos speakers. I have a Sonos AMP and 2 in-wall architectural speakers. I’m going to plug in the TV to the amp via HDMI. Not going to use a soundbar or a sub. Can I pair 2 Era 100s as rears for surround sound so all four speakees play while using the Sonos setup for TV and for music when not with the TV? Having trouble finding info on this possibility. Maybe it’s not possible with only the one AMP… but thought I’d ask the community. Thanks again!

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sigh
4 months ago
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username12345Contributor I
asked in Home theater
Sonos Ones dropping as soon as I add as surrounds

I have a Beam and 2x Ones that I’ve used as surrounds in my living room for a few months without issue. Today my Wi-Fi network changed and I had to factory reset all three devices to reconnect to the network (the app was unable to do it for me).While I can set all three devices up, I can’t seem to add them to the same room. When I add them to “Living Room”, they come out as Living Room, Living Rom 2, Living Room 3 -- effectively each being in their own room. And when I try to add the two Ones as surrounds, it appears to be successful but then both of the Ones drop from the network and I have to set them up again.Incredibly frustrating and time consuming -- have been through the cycle of hard reset, adding to network, adding as surrounds like four times now. Is there any solution that doesn’t involve getting rid of my system entirely?

1008
Schlumpf
4 months ago
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coriemartinezContributor II
asked in Home theater
bad update

Why are my subs barely playing after 5 hours of tech support calls and 600.00 worth of internet upgrade

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C
4 months ago
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Chris_swedContributor I
asked in Home theater
Samsung remote - silver - stopped working with Playbar

Hi all, so pulling my hair out here like many! Playbar has been working fine the past year or so with my silver Samsung tv remote (QLED 55) and suddenly when unplugging it to set something up, voila the remote willnot adjust the volume at all. I have tried a factory reset, re-installation even the old power test trick to no avail!  It has done this before but I managed to fix it which means this issue can be solved, I just can’t remember what I done.Any help on this one would be greatly appreciated as I’m about to throw it over the wall!

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C
4 months ago
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KlaesContributor I
asked in Home theater
turn off surround sound

After a recent update in the app i am no longer able to turn of surround-sound. I normally do this in settings - surroundsound.I have a beam, sub and 2 ones for rear speakers. Maybe I am just missing something? 

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K
4 months ago
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DpartonginnoContributor I
asked in Home theater
Sonos Beam (2nd Gen) & 2 Era 100 Home Theatre

I was so impressed with my first Sonos Beam (2nd Gen) I recently took advantage of the 20% off and plashed out on another Sonos Beam (2nd Gen) plus 2x Era 100’s as a home theatre set.  However, I keep getting sound drops on TV/Xbox Series X but not on Spotify.  I have a Samsung UE65AU7100KXXU, fully updated on eARCSonos Beam (2nd Gen) Is hardwired to my router via Cat5e Ethernet cable Era100’s are on WiFi in the same room as my router  All speakers are updated and when I untethered the Era100 form the Beam i get normal sound (no drop). But when I reteather the Era’s the sound drops again.  The only fix I have is to turn off eARC and change to PCM. However, my other Sonos Beam (2nd Gen) works fine on eARCAlso followed the troubleshooting instructions on Sonos main site.Any thoughts on what I’m doing wrong or where the problem lies?

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G
4 months ago
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John PolkContributor II
posted in Home theater
Downgrade Connect:Amp from S2 to S1 working again!

With the new 80.06.04 update (8-06-24) Downgrade Product to S1 is functional again. I just did it! Had an S1 Connect:Amp fail (fast white flash LED) and it's the rear channels of an S1 Playbar and Sub. Had an S2 Connect:Amp at work, but during this software fiasco, couldn't downgrade it until today... System Settings --> (scroll to bottom) Help Center --> Downgrade Product to S1

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4 months ago
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JoboboboContributor II
asked in Home theater
Beam sound effects vs speech problems

I recently upgraded with another Sonos speaker in my house. A Beam for my TV. I haven’t bought extra surround speakers or sub yet. I will try and se how the Beam will do on its own.  I do have a big problem with this new speaker. The sound effects vs the speech is way to different in volume. I have tried to read about this here. But I haven’t find any solution. Someone said they put the night mode + clearer speech. But that can’t be the solution?

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sigh
4 months ago
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JoboboboContributor II
asked in Home theater
Sonos beam lip sync issue LG OLED55C7V

I just bought a Beam gen 2 and had high expectations on the sound compared to my previous Harman Kardon SB26. Installation went good and the sound is good. But the sound is not syncing at all, lots of delay. Can someone help what I need to do? I thought this shouldn’t be a matter when choosing Sonos.  I have a LG OLED55C7V and I’m using only an Apple TV4K. I guess there’s some settings in either the tv or Apple TV to do?

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4 months ago
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MacenzoContributor I
posted in Home theater
Gen 3 sub cant connect / Spectrum router issue??

Riddle me this.  I Spent a solid hour yesterday on the phone with Sonos tech support after waiting for 1 hour, nice guy going through the pairing process on gen 3 sub.  Im running 2x era 300 and arc on 5.1 surround.  Have not been able to pair sub and have it stick, the sub is dropped almost instantly.  Once this happens, the app does not drop the sub, I manually remove the sub, close app, factory reset and try again… over and over and over.  Come to find out from tech, there is a “known spectrum issue with firmware updates on routers.” I was given 3 approved firmware updates in order to run wifi.  1.5.6, 4.4.4, 1.3.6.  I call Spectrum today, have them monitor the system while pairing and setting up, they can't update my router because it is updated running 1.5.5.6, mind you Im pushing 600mbs down on speed at 2.4ghz.  The sub runs at 5ghz and is not switchable to 2.4 from spectrums end like most products, so naturally when attaching to arc, it dumps the sub.  Does anyone know if we can

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sigh
4 months ago
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SnSFan3
posted in Home theater
Privacy

Does Sonos work with any form of law enforcement in interfering with system? There are comments being made about them working with agencies to shut down or disrupt systems. Whats going on with this? 

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controlav
4 months ago
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LeosdadContributor I
asked in Home theater
sonos going out of business

I had planned to upgrade my Sonos system and move my old “Ray” to the back room.But the app failure makes me think the company is going under and pretending they are still fine… 

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sigh
4 months ago
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TomachekContributor I
asked in Home theater
best set up for projector and sonos speakers using ceiling speakers

 Hi there I am looking for some advice on what's the best set up for sonos ceiling speakers and a projector? I have added a couple of diagrams of what I think might work but no entirely sure if this is the correct set up or not ie if the ceiling speakers with amp will be enough for the size of room alone or if beam + 2 speakers/amp would be better set up/sound for this size of room.Any help is much appreciated Thanks 

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4 months ago
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Prescott PeteContributor I
asked in Home theater
Sonos and Sony not compatible

my new sonos soundbar was just  installed on my new Sony 65 Bravia. after running 4/5 hours the volume control freezes up and mute and volume will not work: only works from app on phone or by restarting TV . Tried buying new remote; also reinstalling Beam to TV. problem came back…?????

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P
4 months ago
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HendryxContributor I
asked in Home theater
Amp + Arc surround

Im wondering - can i use my Sonos Arc (placed under TV) as primary speakers and then use my Sonos Amp (With connected speakers) as surround ?Arc is connected via ARC from TV - Amp via Wifi...

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UKMedia
4 months ago
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Crazy-SebastianContributor I
asked in Home theater
No sound from rear surrounds (play:1s)

Hi, I’ve set up a surround system with a Playbase and 2x Play:1s. I’ve previously run the surround system with Ones instead (no issues) but decided to shift speakers around. All speakers work fine when not grouped, but in surround group the rear speakers don’t work. Neither with tv sound or when streaming from Spotify. I am also unable to complete true play tuning. Has anyone else encountered this issue? 

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UKMedia
4 months ago
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DlorneContributor I
asked in Home theater
EULA

Trying to set up a new Beam2 but can’t get past the EULA

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Stanley_4
4 months ago
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