Skip to main content
Answered

Playbar wifi connectivity with Sky router

  • June 8, 2025
  • 3 replies
  • 97 views

cannot connect Sonos playbar wirelessly with new sky hub router. it connects with Ethernet but then cannot establish Wi-Fi connection. I have factory reset the playbar, and Apple Music plays through playbar via Sonos 2 app. I have reset router and altered security protocol and even tried it via sky WiFi extension hub upstairs but cannot achieve a WiFi connection. Any other suggestions please 

Best answer by Rhonny

Can you not leave it connected on Ethernet? I know it doesn’t solve the WiFi question but if it works…?

Have you got WiFi enabled in the Playbar settings?

Also, if you have split WiFi, ensure you’re connecting to the 2.4ghz WiFi.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

Forum|alt.badge.img+18
  • Prodigy II
  • 2607 replies
  • Answer
  • June 8, 2025

Can you not leave it connected on Ethernet? I know it doesn’t solve the WiFi question but if it works…?

Have you got WiFi enabled in the Playbar settings?

Also, if you have split WiFi, ensure you’re connecting to the 2.4ghz WiFi.


buzz
  • 24656 replies
  • June 8, 2025

Here are some WiFi details. Make sure that the router is set to share data between the 2.4 and 5GHz segments because your phone/pad is likely to prefer 5GHz.


  • Author
  • Contributor I
  • 1 reply
  • June 12, 2025

Thanks for all suggestions.