Contributor I

Answered

my new sonos beam

6 replies
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So my beam is all set up with my tv. It looks like it’s playing sound but it’s not.

i have a Samsung tv

i can play music from the beam through the app but I can’t get any sound from the tv.

please can anyone help

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Mr. TAnswer

In the Beam’s room settings in the app, try running through the option TV Setup.

Stanley_4

Grand Maestro

Beam gen 2?

How do you have it connected?

What color is the Beam's LED?

L

LstampoAuthor

Contributor I

Through the hdmi 3

it was white

Stanley_4

Grand Maestro

Hopefully the HDMI 3 is an ARC or eARC port?

Does the Controller's now-playing screen showed the Beam is getting sent audio?

There are several Samsung topics here that might have more on your TV settings, I don't know a lot about that.

L

LstampoAuthor

Contributor I

Yes it’s eARC

yea and even on the tv it looks like I’m getting sound but nothing comes out

Mr. TAnswer

In the Beam’s room settings in the app, try running through the option TV Setup.

L

LstampoAuthor

Contributor I

Thanks

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