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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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7088 Topics
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DSA1591Contributor I
asked in Home theater
Sound volume

I have a Sony Bravia tv linked to a Sonos Beam Gen 2 vis HDMI Arc. Most tv channels are ok but some show Stereo PCM where the sound volume is very low and poor quality. I have to double the volume setting to make it audible.Is there a solution for this? 

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Angus666Contributor I
posted in Home theater
setting up Arc and Fives

How do I set up an Arc without having an Arc HDMI?

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ArceophonContributor I
posted in Home theater
Sonos Beam Gen 2 not playing Dolby Digital +

I recently purchased a Beam Gen 2 and finished setting it up. My tv is an LG UH6500 which supports Dolby Digital Plus (LG 43UH6500 | ▤ Full Specifications & Reviews (productz.com)  I am connected via the HDMI ARC port, but when I stream a movie in Netflix/Disney Plus  (“All Quiet on The Western Front” “Starwars Episode 3”) The Sonos app only lists “Dolby Digital 5.1” instead of “Dolby Digital Plus 5.1”Is there any troubleshooting for this? My understanding is that Netflix and other streaming services should stream in Dolby Digital + if the beam is connected through ARC, not standard 5.1 

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ris66Contributor I
asked in Home theater
Samsung NeoQLED - Sonos Playbar

I have a Samsung NeoQLED (QE65QN85B) connected to my Sonos Playbar with the optical cable.What do I have to do so that I can adjust the Sonos volume via the Samsung remote control. Unfortunately, this does not work. Thanks for an idea. 

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Rie NakayaContributor I
asked in Home theater
playing back SACDs

Hi. I am not having any success in playing back SACDs through my Sonos Arc sound bar.  My disc player is a Sony UBP-X800M2. It is connected via HDMI cable to a Sony BRAVIA KJ-50X80WK TV, which is connected directly to a Sonos ARCG1JP1BLK ArcSoundbar.  I have no problem playing back regular CDs. I have tried connecting the disc player directly to the sound bar, with no luck. I have tried adjusting the audio settings on the TV, with no success, and have asked Sony for advice, but they are unable to help me. Thanks in advance for any advice you may be able to offer. 

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alonr29Contributor II
posted in Home theater
Audio delay

Hello I I had a Sonos surround with an arc/ sub/ on, so -2 pcs.And everything was excellent!I have a Samsung tv and an apple tv last generation.recently I upgraded my one so to Sonos five.One now I have a delay in the sound when I watch tv.It's only when I watch one of the regular channels.When I watch movies and tv serials, there are no delays.Is there something to do about it?Thank you 🙏

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JonSorberContributor I
asked in Home theater
playbase

Why won’t my Playbase play with the rest of my Sonos system when the TV is off? 

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PreethContributor I
asked in Home theater
playbar grouping with sonos one and submini

I have 4 play one and 1 playbar . Recently upgraded to 2 Sonos one and a sub mini and disconnected my existing play one I tried to group the playbar with Sonos one and sub mini to get a 5.1 but it’s not working . I have grouped Sonos one and sub mini as one unit and playbar as another. everytime I pay Tv or music I try to group the two but it’s not working . Only playbar works and it plays only on playbar how to rectify this

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PreethContributor I
posted in Home theater
unable to group playbar and one

I have 4 play one and 1 playbar . Recently upgraded to 2 Sonos one and a sub mini and disconnected my existing play one I tried to group the playbar with Sonos one and sub mini to get a 5.1 but it’s not working . I have grouped Sonos one and sub mini as one unit and playbar as another. everytime I pay Tv or music I try to group the two but it’s not working . Only playbar works and it plays only on playbar how to rectify this

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JOCARCEContributor I
asked in Home theater
Compatibility Smart TV Samsung QN90B Neo QLED 55`` (2022)

Good afternoon,First of all my apologies for using Google translate.I just wanted to see if SONOS has detected Smart TV models that best suit the SONOS equipment I have (Beam 2, Sub Mini and One Gen2).I intend to purchase the Smart TV Samsung QN90B Neo QLED 55`` (2022) and I wanted to verify that there are no incidents and that the SONOS equipment is compatible and gives clear value to the sound of the TV.In case anyone knows a similar situation.Thank you so much for your attention.Regards.

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sadpanda27Contributor I
posted in Home theater
sonos arc with lg c2 using included c2 stand

getting an lg c2 83.  for time being (until move and can wall mount) it will be sitting on media unit using the stand with sonos arc beneath it.  specs look like the arc will come just above tv bezel.  was wondering if anyone has this setup (any c2 using stand and an arc) and can comment and/or post a pic.  was looking to see if must get a sanus table stand or the like for time being...thanks in advance :)(and i looked, so sorry if repeat and missed)

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tracy100Contributor I
asked in Home theater
Arc TV sound in other rooms

If I purchase an Arc will I be able to listen to TV audio on Sonos speakers in other rooms?  Thank you.

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jimtdContributor I
posted in Home theater
TV to Use with Sonos Arc

I’m looking to by a new TV and want to make sure it is compatible with the ARC (current LG isn’t and had to install HDFury to resolve lip-synch issues).  Am considering….   Samsung S95B OLED Model QN65S95BAFXZA   LG Class B2 Series OLED Model OLED65B2PUA   Sony BRAVIA XR A80K OLED Model XR65A80KAny feedback on if any of these models should be avoided because of compatibility issues?

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Njr129Contributor I
asked in Home theater
2022 Samsung TV remote cannot control the sound

I have tried all the posts on connecting Sonos to Samsung remotes (optical, arc hdmi, universal remote set-up, app set up, etc) I believe the new Samsung tvs have blue tooth only communication. Has anyone had success getting a Sonos Beam gen2 to be controlled by a Samsung 2022 model smart tv remote? Thanks for help.

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jb01Contributor I
posted in Home theater
decalage de son system beam+mini sub et video source ordi connecte a un videoprojecteur

Bonjour, j’ai un retard de son entre la video et mon systeme SONOS (beam gen2 + Mini sub). J’ai essayé de mettre le projecteur en muet, ce qui ameliore un peu, mais j’ai toujours un decalage significatif. Si quelqu’un a eu le meme probleme et a une solution a proposer. Merci d’avance… 

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gendalContributor II
asked in Home theater
Advisability of doing full factory reset to resolve glitches - and how to do it if so

We have a fairly old Sonos set-up: Playbar and two Play:3 surrounds, with the TV sound delivered via an optical cable.  It used to be rock-solid but, in recent months, it’s become insanely unreliable.  For example:The Sonos app can take 5+ seconds to connect. It used to be instant. (Nothing has changed in our networking setup and the problem happened long after we’d upgraded to S2) Sound from the TV will be perfect for days and then it will just start dropping out… eg no sound for 5-20 seconds… and when this happens it happens several times.  We changed the optical cable (no improvement) and then thought it was the TV so bought a new one(!) and STILL get the issue. Music played through the Sonos app (eg from Spotify) will also periodically stop. We have a very reliable high speed fibre connection so it’s unlikely to be a connectivity issue.Given the above, I’m convinced it’s the Sonos system that is somehow messed up. Before, going down the support route I figured maybe I should just t

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Angelquiroz12Contributor I
asked in Home theater
Sonos ones Stereo tv

Could I connect the Sonos Amp with the HDMI Arc or Sonos port via RCA and have the amp send sound to the Sonos ones in stereo? And I’m the same fashion can I do this with fives?

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WadeupContributor I
asked in Home theater
Can you adjust rear surround sound speaker volume?

Can you adjust rear surround sound speaker volume with arc and amp for rear speakers?

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modestjesseContributor I
asked in Home theater
Playbar loses remote configuration after power outage

Has anyone else experienced this problem?This is the 2nd time this has occurred. After a brief power outage my remote control no longer controls the playbar. I try to relearn the remote but it says it’s not detected. After the 1st time it happened I setup a new surge protector and battery backup but I didn’t have the playbar plugged into the battery port so it lost power again.The 1st time phone support helped resolve the issue but now they just keep reading a script and fail to understand the same remote has been working for years with no problems. They keep telling me my remote is not a supported device even though it’s worked previously. I’ve tried rebooting, relearning, but nothing works. I know there’s no problem with the remote because it controls my TV just fine. The app has no problem controlling the playbar and the sound from the playbar still works just fine. 

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msetterAvid Contributor I
posted in Home theater
Frustration - Want to nuke my entire system

I moved a couple weeks ago and I got my TV mounted and was trying to setup my Living room Sonos -  Sub, Playbar and (2) Play 1’s.    The Sub and Playbar come up fine under TV room.  One play one shows under living room 2,  the other not at all.   For some reason in the App I can’t just delete a speaker, nor can I move it to another room.   I tried to do the paring under TV room, cant find 2 matching.   I did a factory reset on the play 1 not showing, added it then added it to the TV room, it showed up in TV room 2.   I’ve reset both Play 1 and added them a few times.  I get network errors in the app saying it can’t update or can’t add part way thru.    My network is up and runing, did speed test with over 700mps.  the only time it bounced was when Sonos was adding the play1 to the room.    I’ve been trying to get these two damn speakers setup for 2 hours.   I do not have a wired connection in the room, so I’ve been running them upstairs to try hardwired. same thing.   I’m frustrated en

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JackDUKContributor II
posted in Home theater
Soundbar audio sets to zero when TV turned on

This issue seems to have been reported and commented on for about four years now. Equipment and processes have all been different but the issue has been the same. Mine started when I connected the mini-sub to my Arc SL. Not that it matters, but my audio comes from the e-arc port on a Samsung Q80T and the issue replicates across all of my inputs, including Nvidia Shield, SkyQ and native TV apps.Prior to connecting the sub, for about a year the Arc retained the previous volume level it was set to when the TV was switched off/on.I'm loathed to start disconnecting and reconnecting subs and soundbars because that's not what I paid for but after reading about this issue going on for a few years now, I fear won't have much choice. 

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RJPNCContributor I
asked in Home theater
Beam wont connect to new Spectrum dual band router

Just got a new Spectrum dual band 2.4/5 MHz combined router and my older Beam will no longer connect to WiFi. How can I reconnect?

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Robin SmithAvid Contributor I
asked in Home theater
Sonos playbar upgrade to Sonos Beam?

Hi All,In my 2nd TV room I have a LG C7 connected to optical to a Sonos playbar (with Sonos 1 “surrounds” and Sonos subwoofer). Obviously had this for many years and now with the advent of lots of streaming material being 5.1, Atmos etc. I’m thinking of upgrading the playbar to a Beam to get the full benefit of 5.1, Atmos etc. The listening area is relatively small ~3m x ~3m (dining area just off kitchen).I working on the assumption that the C7 eARC will output Atmos to the Beam (my C9 in the lounge does) and that the sonos 1 (original) / subwoofer (original) will all work? The speakers currently only work with the S1 app but the Beam is S2 - do I need to worry about that?

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Nrv50Contributor I
posted in Home theater
Sonos playbar stabiele witte indicatorkleur

Hallo, een paar jaar geleden heeft mijn vriend een update op de soundbar geïnstalleerd en deze bleef hangen en vertoonde geen tekenen van leven meer, onlangs gaf hij hem aan mij omdat hij in zijn doos zat en hij loste het probleem niet op. Het probleem zelf is dat de indicator constant wit is en op geen enkele manier reageert bij het resetten naar de fabrieksinstellingen zoals beschreven in de instructies op uw website en in de video op YouTube, misschien kunnen experts me helpen met dit probleem. Ik heb ook een melding gestuurd via de applicatie aan de telefoon, zijn nummer is 2129339577. Moderator edit:Google Translate-Hello, a few years ago my friend installed an update on the soundbar and it hung and showed no signs of life, recently he gave it to me because it came in its box and it did not solve the problem. The problem itself is that the indicator is constantly white and does not respond in any way when resetting to factory settings as described in the instructions on your websi

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popeofhell
popeofhellAvid Contributor I
posted in Home theater
arc producing harsh pronunciations especially with s's

Hey everyone. I had auto updates off and was on 14.10 but a few days ago the system updated on it's own. I've given it time and have done truplay and it sounds terrible. The pronunciation of s's are so harsh no matter what I do. Trueplay on/off, lower treble. Nothing works. At higher volumes it's unbearable, makes me feel nauseated. Is there anything you can suggest. Ran trueplay with ipad gen 8. Arc 2 subs gen 3 and 2 ones and a beam. Thanks.

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