We have had a Sonos Move in our living room for a few years, and find it responds pretty well to the Alexa wake word - sometimes we have to mute the TV or speak up a little, but it’s rare.
We have recently bought an Arc, and inherited a couple of Ones to use as rear surrounds.
The Arc is the same distance away from the sofa as the Move (4-5 metres), yet it really struggles to pick up the Alexa wake word. We are having to shout to get it to wait, and then usually having to repeat what we want as it doesn’t hear us.
The Ones are about 1.5-2 metres away from the sofa, and we thought maybe we could use them for voice controls. However, it seems as soon as they are added as surrounds, they have their mics disabled (making them pretty much One SLs).
Short of buying an Echo Flex to purely use for voice control (and somehow getting it to use the Sonos for all output), is there anything I can do to make the system hear us?
Shouting at the TV is not ideal really...
Best answer by Ken_GriffithsView original